# BigCommerce in February 2018: incidents, uptime and changes

> BigCommerce in February 2018: 5 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2018/02
Last updated: 2018-03-01T00:00:00Z

- Incidents posted: 5 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 4, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.63% free of any incident; outage time 0 min, incident time 9 h 10 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2018](https://rewindex.com/company/bigcommerce/2018/01.md) · Next: [March 2018](https://rewindex.com/company/bigcommerce/2018/03.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/z1qv8143624f.md) | minor | 2018-02-05 20:10 UTC | 2018-02-05 23:27 UTC | 3.3 h | resolved |
| [Availability Issues Affecting a Small Number of Stores](https://rewindex.com/company/bigcommerce/incidents/6nzqb6xvtfcd.md) | minor | 2018-02-06 20:42 UTC | 2018-02-06 20:46 UTC | 4 min | resolved |
| [Slow response times](https://rewindex.com/company/bigcommerce/incidents/1n6c58xmct9d.md) | minor | 2018-02-07 02:22 UTC | 2018-02-07 05:13 UTC | 2.9 h | resolved |
| [DDOS attack in a single data center](https://rewindex.com/company/bigcommerce/incidents/6wyfmfbh7h8m.md) | none | 2018-02-24 05:34 UTC | 2018-02-24 05:57 UTC | 23 min | resolved |
| [Insights CSV downloads are currently delayed](https://rewindex.com/company/bigcommerce/incidents/qznflyr97c06.md) | minor | 2018-02-26 20:26 UTC | 2018-02-26 23:24 UTC | 3.0 h | resolved |

## Cite this

BigCommerce posted 5 status incidents in February 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2018/02
- Citation: BigCommerce, “BigCommerce in February 2018” (2018-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2018/02 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in February 2018 (2018-02-01)](https://rewindex.com/company/bigcommerce/2018/02)`


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Canonical: https://rewindex.com/company/bigcommerce/2018/02 · Markdown: https://rewindex.com/company/bigcommerce/2018/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:52.619Z