# BigCommerce in May 2017: incidents, uptime and changes

> BigCommerce in May 2017: 4 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2017/05
Last updated: 2017-06-01T00:00:00Z

- Incidents posted: 4 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 1, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.91% free of any incident; outage time 0 min, incident time 38 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2017](https://rewindex.com/company/bigcommerce/2017/04.md) · Next: [June 2017](https://rewindex.com/company/bigcommerce/2017/06.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Increased 404 errors on Product pages](https://rewindex.com/company/bigcommerce/incidents/5dr5rmx0yvcd.md) | none | 2017-05-05 18:57 UTC | 2017-05-05 19:04 UTC | 7 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/9snqnp5575jv.md) | none | 2017-05-18 06:05 UTC | 2017-05-18 08:01 UTC | 1.9 h | resolved |
| [Network incident in a single data center](https://rewindex.com/company/bigcommerce/incidents/5b1c6s088ny7.md) | none | 2017-05-26 22:21 UTC | 2017-05-26 22:39 UTC | 18 min | resolved |
| [Availability issues with BigCommerce stores](https://rewindex.com/company/bigcommerce/incidents/zs9bxjhyz0qg.md) | minor | 2017-05-29 03:32 UTC | 2017-05-29 04:10 UTC | 38 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Emergency Network Maintenance](https://rewindex.com/company/bigcommerce/incidents/4736vn36jxtz.md) | maintenance | 2017-05-24 05:00 UTC | 2017-05-24 11:00 UTC | 6.0 h | resolved |

## Cite this

BigCommerce posted 4 status incidents in May 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2017/05
- Citation: BigCommerce, “BigCommerce in May 2017” (2017-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2017/05 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in May 2017 (2017-05-01)](https://rewindex.com/company/bigcommerce/2017/05)`


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Canonical: https://rewindex.com/company/bigcommerce/2017/05 · Markdown: https://rewindex.com/company/bigcommerce/2017/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:40.272Z