# BigCommerce in March 2017: incidents, uptime and changes

> BigCommerce in March 2017: 15 incidents on its status page (1 major or critical), 99.96% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2017/03
Last updated: 2017-04-01T00:00:00Z

- Incidents posted: 15 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 11, none 3
- Uptime (vendor-reported): 99.96% free of major/critical incidents, 95.32% free of any incident; outage time 17 min, incident time 34 h 47 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2017](https://rewindex.com/company/bigcommerce/2017/02.md) · Next: [April 2017](https://rewindex.com/company/bigcommerce/2017/04.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Stencil Theme Editing is currently not functioning](https://rewindex.com/company/bigcommerce/incidents/pw45vkssykdm.md) | major | 2017-03-23 21:21 UTC | 2017-03-23 21:36 UTC | 15 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [DDOS attack in a single data center](https://rewindex.com/company/bigcommerce/incidents/db59dmyyt3w3.md) | minor | 2017-03-01 17:45 UTC | 2017-03-01 19:17 UTC | 1.5 h | resolved |
| [Network incident in a single data center](https://rewindex.com/company/bigcommerce/incidents/wb3xpz2s8nv4.md) | minor | 2017-03-01 20:45 UTC | 2017-03-01 20:57 UTC | 12 min | resolved |
| [Search and Faceted Search Indexing Delayed](https://rewindex.com/company/bigcommerce/incidents/wx3xmhrjtrm3.md) | minor | 2017-03-02 23:07 UTC | 2017-03-03 10:27 UTC | 11 h | resolved |
| [Search indexing backed up](https://rewindex.com/company/bigcommerce/incidents/htx01g3xtfdr.md) | minor | 2017-03-08 18:11 UTC | 2017-03-09 01:17 UTC | 7.1 h | resolved |
| [Search and Faceted Search Indexing Delayed](https://rewindex.com/company/bigcommerce/incidents/8cp8mfpq0d6d.md) | minor | 2017-03-11 02:05 UTC | 2017-03-11 03:01 UTC | 56 min | resolved |
| [Search indexing backed up](https://rewindex.com/company/bigcommerce/incidents/0g2sd4pdfxyn.md) | minor | 2017-03-15 20:53 UTC | 2017-03-16 01:38 UTC | 4.8 h | resolved |
| [Availability Issues With A Number of Stores](https://rewindex.com/company/bigcommerce/incidents/lk47d8mr3pkp.md) | minor | 2017-03-16 02:09 UTC | 2017-03-16 02:18 UTC | 9 min | resolved |
| [Control panel unavailability for subset of stores](https://rewindex.com/company/bigcommerce/incidents/j4r52hd1lv2q.md) | minor | 2017-03-17 05:52 UTC | 2017-03-17 08:14 UTC | 2.4 h | resolved |
| [Some control panels unavailable and API calls failing](https://rewindex.com/company/bigcommerce/incidents/sqp16rjnppjg.md) | minor | 2017-03-17 16:37 UTC | 2017-03-17 17:40 UTC | 1.1 h | resolved |
| [Search indexing backed up](https://rewindex.com/company/bigcommerce/incidents/75vc8ygngh31.md) | minor | 2017-03-23 16:07 UTC | 2017-03-23 19:17 UTC | 3.2 h | resolved |
| [Stencil Theme Editing is currently not functioning](https://rewindex.com/company/bigcommerce/incidents/pw45vkssykdm.md) | major | 2017-03-23 21:21 UTC | 2017-03-23 21:36 UTC | 15 min | resolved |
| [DDOS attack in a single data center](https://rewindex.com/company/bigcommerce/incidents/pck7b2604z2t.md) | none | 2017-03-27 23:53 UTC | 2017-03-28 00:06 UTC | 13 min | resolved |
| [Storefront display issues in a single datacenter](https://rewindex.com/company/bigcommerce/incidents/k49ktc79zg79.md) | none | 2017-03-28 19:56 UTC | 2017-03-28 22:22 UTC | 2.4 h | resolved |
| [Network incident in a single data center](https://rewindex.com/company/bigcommerce/incidents/h3gdnfkxg9r9.md) | none | 2017-03-31 03:39 UTC | 2017-03-31 04:49 UTC | 1.2 h | resolved |
| [Search indexing backed up](https://rewindex.com/company/bigcommerce/incidents/q8ff0p40vjkc.md) | minor | 2017-03-31 15:36 UTC | 2017-03-31 17:31 UTC | 1.9 h | resolved |

## Cite this

BigCommerce posted 15 status incidents in March 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2017/03
- Citation: BigCommerce, “BigCommerce in March 2017” (2017-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2017/03 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in March 2017 (2017-03-01)](https://rewindex.com/company/bigcommerce/2017/03)`


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Canonical: https://rewindex.com/company/bigcommerce/2017/03 · Markdown: https://rewindex.com/company/bigcommerce/2017/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:45.803Z