# BigCommerce in January 2017: incidents, uptime and changes

> BigCommerce in January 2017: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2017/01
Last updated: 2017-02-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 7, none 3
- Uptime (vendor-reported): 100% free of major/critical incidents, 96.30% free of any incident; outage time 0 min, incident time 27 h 28 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2016](https://rewindex.com/company/bigcommerce/2016/12.md) · Next: [February 2017](https://rewindex.com/company/bigcommerce/2017/02.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Processing issues with one Payment Gateway](https://rewindex.com/company/bigcommerce/incidents/56sh76p0rrv0.md) | none | 2017-01-01 21:29 UTC | 2017-01-01 22:46 UTC | 1.3 h | resolved |
| [Intermittent Store Performance and Asset Load Issues](https://rewindex.com/company/bigcommerce/incidents/f8b0s6rc6tp6.md) | minor | 2017-01-03 11:36 UTC | 2017-01-03 11:59 UTC | 23 min | resolved |
| [Troubles Processing Some Orders](https://rewindex.com/company/bigcommerce/incidents/p7nh38s3np25.md) | minor | 2017-01-05 20:15 UTC | 2017-01-06 08:09 UTC | 12 h | resolved |
| [Manual Orders Returning Error Pages](https://rewindex.com/company/bigcommerce/incidents/62wzjw4dps9j.md) | minor | 2017-01-06 17:10 UTC | 2017-01-06 22:11 UTC | 5.0 h | resolved |
| [Errors and slow responses in a single database cluster](https://rewindex.com/company/bigcommerce/incidents/f9sdxrkn83rz.md) | minor | 2017-01-13 20:18 UTC | 2017-01-13 20:25 UTC | 7 min | resolved |
| [Inconsistencies with iContact and MailChimp subscriber list integrations](https://rewindex.com/company/bigcommerce/incidents/s4vdvhr519z8.md) | minor | 2017-01-15 20:27 UTC | 2017-01-15 23:42 UTC | 3.3 h | resolved |
| [Issues with some payment gateways on storefront](https://rewindex.com/company/bigcommerce/incidents/5w88z4y4lpdx.md) | minor | 2017-01-18 14:41 UTC | 2017-01-18 21:17 UTC | 6.6 h | resolved |
| [Issues processing payments with Square payment gateway](https://rewindex.com/company/bigcommerce/incidents/4s5bg5sbg7qt.md) | none | 2017-01-18 21:21 UTC | 2017-01-18 21:37 UTC | 16 min | resolved |
| [Slow Performance and Increased Page Load Times](https://rewindex.com/company/bigcommerce/incidents/thfyvc979f4k.md) | none | 2017-01-23 18:23 UTC | 2017-01-23 18:23 UTC | 0 min | resolved |
| [Issues with TLS certificates](https://rewindex.com/company/bigcommerce/incidents/kjl90m551flg.md) | minor | 2017-01-31 20:03 UTC | 2017-01-31 20:15 UTC | 12 min | resolved |

## Cite this

BigCommerce posted 10 status incidents in January 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2017/01
- Citation: BigCommerce, “BigCommerce in January 2017” (2017-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2017/01 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in January 2017 (2017-01-01)](https://rewindex.com/company/bigcommerce/2017/01)`


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Canonical: https://rewindex.com/company/bigcommerce/2017/01 · Markdown: https://rewindex.com/company/bigcommerce/2017/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:12:17.873Z