# BigCommerce in March 2016: incidents, uptime and changes

> BigCommerce in March 2016: 14 incidents on its status page (2 major or critical), 99.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2016/03
Last updated: 2016-04-01T00:00:00Z

- Incidents posted: 14 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 7, none 5
- Uptime (vendor-reported): 99.71% free of major/critical incidents, 98.89% free of any incident; outage time 2 h 5 min, incident time 8 h 15 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2016](https://rewindex.com/company/bigcommerce/2016/02.md) · Next: [April 2016](https://rewindex.com/company/bigcommerce/2016/04.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Power outage in the Austin, Texas area: Customer Service phone support is offline](https://rewindex.com/company/bigcommerce/incidents/x64897g6klr3.md) | major | 2016-03-19 01:45 UTC | 2016-03-19 03:29 UTC | 1.7 h | resolved |
| [Large DDOS attack on a single data center](https://rewindex.com/company/bigcommerce/incidents/w9mrd6pb0mk2.md) | major | 2016-03-22 17:53 UTC | 2016-03-22 18:14 UTC | 21 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Store Assets not available](https://rewindex.com/company/bigcommerce/incidents/fkm5dgfz6cpm.md) | minor | 2016-03-01 03:22 UTC | 2016-03-01 04:28 UTC | 1.1 h | resolved |
| [Investigating: OpenSSL DROWN security issue](https://rewindex.com/company/bigcommerce/incidents/41fy33q3f7g7.md) | none | 2016-03-01 14:59 UTC | 2016-03-01 15:33 UTC | 34 min | resolved |
| [\[Scheduled\] Scheduled Maintenance on Store Email](https://rewindex.com/company/bigcommerce/incidents/93ws5yz6cpps.md) | none | 2016-03-03 04:00 UTC | 2016-03-03 05:00 UTC | 1.0 h | resolved |
| [Mail Disruption for mail2.bigcommerce.com](https://rewindex.com/company/bigcommerce/incidents/mpr7dvf5pkh5.md) | minor | 2016-03-03 05:29 UTC | 2016-03-03 05:57 UTC | 28 min | resolved |
| [Mail Disruption for mail8.bigcommerce.com](https://rewindex.com/company/bigcommerce/incidents/dskf7dgplrrp.md) | minor | 2016-03-03 06:48 UTC | 2016-03-03 08:09 UTC | 1.4 h | resolved |
| [Availability Issues Affecting Some Stores](https://rewindex.com/company/bigcommerce/incidents/chb4d25hfrkh.md) | minor | 2016-03-04 01:43 UTC | 2016-03-04 02:58 UTC | 1.3 h | resolved |
| [Intermittent connectivity to a single datacenter](https://rewindex.com/company/bigcommerce/incidents/z356nyh198gm.md) | minor | 2016-03-15 23:46 UTC | 2016-03-16 00:15 UTC | 29 min | resolved |
| [Power outage in the Austin, Texas area: Customer Service phone support is offline](https://rewindex.com/company/bigcommerce/incidents/x64897g6klr3.md) | major | 2016-03-19 01:45 UTC | 2016-03-19 03:29 UTC | 1.7 h | resolved |
| [Intermittent connectivity to a single datacenter](https://rewindex.com/company/bigcommerce/incidents/q1bv4l7y3j3t.md) | none | 2016-03-21 15:15 UTC | 2016-03-21 16:00 UTC | 45 min | resolved |
| [Internet outage at Austin Call Center](https://rewindex.com/company/bigcommerce/incidents/bdymsycf6znr.md) | none | 2016-03-22 17:16 UTC | 2016-03-22 17:35 UTC | 19 min | resolved |
| [Large DDOS attack on a single data center](https://rewindex.com/company/bigcommerce/incidents/w9mrd6pb0mk2.md) | major | 2016-03-22 17:53 UTC | 2016-03-22 18:14 UTC | 21 min | resolved |
| [Intermittent connectivity to a single datacenter](https://rewindex.com/company/bigcommerce/incidents/rvhq9ds55h3n.md) | none | 2016-03-24 19:54 UTC | 2016-03-24 21:48 UTC | 1.9 h | resolved |
| [Limited Availability Issue With Some Stores](https://rewindex.com/company/bigcommerce/incidents/vg7ky5n0b2nt.md) | minor | 2016-03-30 17:13 UTC | 2016-03-30 17:51 UTC | 38 min | resolved |
| [Availability Issues Affecting Some Stores](https://rewindex.com/company/bigcommerce/incidents/ms95cl9gr9cb.md) | minor | 2016-03-31 06:12 UTC | 2016-03-31 07:05 UTC | 53 min | resolved |

## Cite this

BigCommerce posted 14 status incidents in March 2016 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2016/03
- Citation: BigCommerce, “BigCommerce in March 2016” (2016-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2016/03 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in March 2016 (2016-03-01)](https://rewindex.com/company/bigcommerce/2016/03)`


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Canonical: https://rewindex.com/company/bigcommerce/2016/03 · Markdown: https://rewindex.com/company/bigcommerce/2016/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:06:24.976Z