# BigCommerce in January 2016: incidents, uptime and changes

> BigCommerce in January 2016: 8 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2016/01
Last updated: 2016-02-01T00:00:00Z

- Incidents posted: 8 (major/critical: 0) · Maintenance: 0
- By vendor impact label: minor 7, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.03% free of any incident; outage time 0 min, incident time 7 h 10 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2015](https://rewindex.com/company/bigcommerce/2015/12.md) · Next: [February 2016](https://rewindex.com/company/bigcommerce/2016/02.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Slow Response to stores, issues with logging in](https://rewindex.com/company/bigcommerce/incidents/mbbbmgjlchhg.md) | minor | 2016-01-04 20:07 UTC | 2016-01-04 20:28 UTC | 21 min | resolved |
| [Internal network issue, services and storefronts intermittently avaialble](https://rewindex.com/company/bigcommerce/incidents/fkbcfbjlppck.md) | minor | 2016-01-13 01:10 UTC | 2016-01-13 02:32 UTC | 1.4 h | resolved |
| [Increased error rates on Storefronts, API and Control Panel](https://rewindex.com/company/bigcommerce/incidents/gnbcbmmjlfld.md) | minor | 2016-01-20 18:29 UTC | 2016-01-20 19:22 UTC | 53 min | resolved |
| [Increased error rates on API calls](https://rewindex.com/company/bigcommerce/incidents/fhbjpflknfcg.md) | minor | 2016-01-21 12:16 UTC | 2016-01-21 14:23 UTC | 2.1 h | resolved |
| [Issues with database cluster in a single datacenter: Interrmittent connectivity issues.](https://rewindex.com/company/bigcommerce/incidents/bcfcbjgjbcdf.md) | minor | 2016-01-25 23:17 UTC | 2016-01-25 23:44 UTC | 27 min | resolved |
| [\[Scheduled\] Scheduled Maintenance on Store Email](https://rewindex.com/company/bigcommerce/incidents/mjhgdhljcflb.md) | none | 2016-01-27 03:00 UTC | 2016-01-27 07:00 UTC | 4.0 h | resolved |
| [Mail Authentication Error](https://rewindex.com/company/bigcommerce/incidents/ffdpkknldhpn.md) | minor | 2016-01-27 09:15 UTC | 2016-01-27 10:25 UTC | 1.2 h | resolved |
| [Mail Issues: Some customers having issues logging into email.](https://rewindex.com/company/bigcommerce/incidents/gpclhmhgdlcf.md) | minor | 2016-01-27 19:44 UTC | 2016-01-27 19:51 UTC | 7 min | resolved |

## Cite this

BigCommerce posted 8 status incidents in January 2016 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2016/01
- Citation: BigCommerce, “BigCommerce in January 2016” (2016-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2016/01 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in January 2016 (2016-01-01)](https://rewindex.com/company/bigcommerce/2016/01)`


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Canonical: https://rewindex.com/company/bigcommerce/2016/01 · Markdown: https://rewindex.com/company/bigcommerce/2016/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:54:26.477Z