# BigCommerce in April 2015: incidents, uptime and changes

> BigCommerce in April 2015: 6 incidents on its status page (2 major or critical), 76.30% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2015/04
Last updated: 2015-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 3, none 1
- Uptime (vendor-reported): 76.30% free of major/critical incidents, 75.50% free of any incident; outage time 7.1 days, incident time 7.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2015](https://rewindex.com/company/bigcommerce/2015/03.md) · Next: [May 2015](https://rewindex.com/company/bigcommerce/2015/05.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sites Slow due to storage system issues](https://rewindex.com/company/bigcommerce/incidents/y83s03wsd5ps.md) | major | 2015-04-02 14:07 UTC | 2015-04-14 17:39 UTC | 12 d | resolved |
| [Support site temporarily unavailable](https://rewindex.com/company/bigcommerce/incidents/xv6b8dkl91xl.md) | major | 2015-04-09 13:32 UTC | 2015-04-09 16:44 UTC | 3.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Sites Slow due to storage system issues](https://rewindex.com/company/bigcommerce/incidents/y83s03wsd5ps.md) | major | 2015-04-02 14:07 UTC | 2015-04-14 17:39 UTC | 12 d | resolved |
| [Support site temporarily unavailable](https://rewindex.com/company/bigcommerce/incidents/xv6b8dkl91xl.md) | major | 2015-04-09 13:32 UTC | 2015-04-09 16:44 UTC | 3.2 h | resolved |
| [Slow search and faceted search response time](https://rewindex.com/company/bigcommerce/incidents/vy7jc3rhybvm.md) | minor | 2015-04-13 16:48 UTC | 2015-04-13 20:19 UTC | 3.5 h | resolved |
| [Outbound email disruption](https://rewindex.com/company/bigcommerce/incidents/2rqjfhj65nsw.md) | minor | 2015-04-24 15:39 UTC | 2015-04-24 17:36 UTC | 1.9 h | resolved |
| [\[Scheduled\] Unplanned Maintenence: Failover of database clusters to redundant servers](https://rewindex.com/company/bigcommerce/incidents/ktwcb6nbrm0p.md) | none | 2015-04-28 17:00 UTC | 2015-04-28 20:03 UTC | 3.0 h | resolved |
| [Storefronts and Control Panel slowness](https://rewindex.com/company/bigcommerce/incidents/n2gdlxdd868m.md) | minor | 2015-04-29 22:53 UTC | 2015-04-29 23:11 UTC | 18 min | resolved |

## Cite this

BigCommerce posted 6 status incidents in April 2015 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2015/04
- Citation: BigCommerce, “BigCommerce in April 2015” (2015-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2015/04 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in April 2015 (2015-04-01)](https://rewindex.com/company/bigcommerce/2015/04)`


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Canonical: https://rewindex.com/company/bigcommerce/2015/04 · Markdown: https://rewindex.com/company/bigcommerce/2015/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:14:24.746Z