# BigCommerce in March 2015: incidents, uptime and changes

> BigCommerce in March 2015: 11 incidents on its status page (2 major or critical), 99.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of BigCommerce’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bigcommerce/2015/03
Last updated: 2015-04-01T00:00:00Z

- Incidents posted: 11 (major/critical: 2) · Maintenance: 0
- By vendor impact label: major 2, minor 6, none 3
- Uptime (vendor-reported): 99.92% free of major/critical incidents, 98.41% free of any incident; outage time 33 min, incident time 11 h 46 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2015](https://rewindex.com/company/bigcommerce/2015/02.md) · Next: [April 2015](https://rewindex.com/company/bigcommerce/2015/04.md) · [All months](https://rewindex.com/company/bigcommerce/reports.md) · [BigCommerce](https://rewindex.com/company/bigcommerce.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bigcommerce Support Portal availability](https://rewindex.com/company/bigcommerce/incidents/s9zg466cj7b2.md) | major | 2015-03-11 21:01 UTC | 2015-03-11 21:23 UTC | 22 min | resolved |
| [Call Center Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/9g0pb7b3kzkk.md) | major | 2015-03-13 00:09 UTC | 2015-03-13 00:20 UTC | 11 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage for one database cluster](https://rewindex.com/company/bigcommerce/incidents/tfsw2cckz0j6.md) | minor | 2015-03-02 06:07 UTC | 2015-03-02 06:30 UTC | 23 min | resolved |
| [\[Scheduled\] Scheduled Maintenance - Network Maintenance Affecting Some Stores](https://rewindex.com/company/bigcommerce/incidents/xkb7gztvmf08.md) | minor | 2015-03-05 06:50 UTC | 2015-03-05 06:55 UTC | 5 min | resolved |
| [Store Availability Issue - Database connectivity](https://rewindex.com/company/bigcommerce/incidents/5v9pcyr2wtts.md) | minor | 2015-03-09 18:23 UTC | 2015-03-09 22:42 UTC | 4.3 h | resolved |
| [Bigcommerce Support Portal availability](https://rewindex.com/company/bigcommerce/incidents/s9zg466cj7b2.md) | major | 2015-03-11 21:01 UTC | 2015-03-11 21:23 UTC | 22 min | resolved |
| [Intermittent connectivity issues with a significant amount of stores](https://rewindex.com/company/bigcommerce/incidents/cx1khw9cc8zk.md) | minor | 2015-03-12 03:15 UTC | 2015-03-12 06:26 UTC | 3.2 h | resolved |
| [Call Center Phone System Outage](https://rewindex.com/company/bigcommerce/incidents/9g0pb7b3kzkk.md) | major | 2015-03-13 00:09 UTC | 2015-03-13 00:20 UTC | 11 min | resolved |
| [Increase in Store Front Error Rate](https://rewindex.com/company/bigcommerce/incidents/70vw0pmgdx2x.md) | minor | 2015-03-16 00:39 UTC | 2015-03-16 02:13 UTC | 1.6 h | resolved |
| [Store Availability Issue](https://rewindex.com/company/bigcommerce/incidents/29s2n1n1pz3b.md) | minor | 2015-03-18 23:48 UTC | 2015-03-19 01:29 UTC | 1.7 h | resolved |
| [Store Availability Issue](https://rewindex.com/company/bigcommerce/incidents/xp9vbhyn83ph.md) | none | 2015-03-19 01:40 UTC | 2015-03-19 03:03 UTC | 1.4 h | resolved |
| [Potential Connectivity Issues for Australian Internet Providers](https://rewindex.com/company/bigcommerce/incidents/clcv5s6ssxst.md) | none | 2015-03-19 06:44 UTC | 2015-03-19 09:47 UTC | 3.0 h | resolved |
| [API Webhooks - Availability issue](https://rewindex.com/company/bigcommerce/incidents/7s18dv3z1440.md) | none | 2015-03-20 20:58 UTC | 2015-03-20 20:58 UTC | 0 min | resolved |

## Cite this

BigCommerce posted 11 status incidents in March 2015 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bigcommerce/2015/03
- Citation: BigCommerce, “BigCommerce in March 2015” (2015-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bigcommerce/2015/03 (CC BY 4.0).
- Markdown link: `[BigCommerce: BigCommerce in March 2015 (2015-03-01)](https://rewindex.com/company/bigcommerce/2015/03)`


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Canonical: https://rewindex.com/company/bigcommerce/2015/03 · Markdown: https://rewindex.com/company/bigcommerce/2015/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:33.528Z