# beehiiv: Elevated errors on publication websites

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-02-18 03:25 UTC · Resolved: 2026-02-18 03:25 UTC · Duration: 0 min
- Updates: 6 · Affected components: Publication websites
- [Vendor status page: https://www.beehiivstatus.com/incidents/bf9yf0jrt3nt](https://www.beehiivstatus.com/incidents/bf9yf0jrt3nt)
- [Company: beehiiv](https://rewindex.com/company/beehiiv.md)

## Timeline of updates

- **investigating** 2026-02-18 00:43 UTC: We are seeing increased error rates serving newsletter websites and are investigating.
- **investigating** 2026-02-18 01:22 UTC: The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.
- **identified** 2026-02-18 01:50 UTC: Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708
- **identified** 2026-02-18 01:51 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-02-18 02:39 UTC: Newsletter websites are back! We continue to monitor closely.
- **resolved** 2026-02-18 03:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-18 03:25 UTC: [Critical incident: Elevated errors on publication websites](https://rewindex.com/change/i4f79a647a9765a.md)


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Canonical: https://rewindex.com/company/beehiiv/incidents/bf9yf0jrt3nt · Markdown: https://rewindex.com/company/beehiiv/incidents/bf9yf0jrt3nt.md · JSON: https://rewindex.com/api/v1/companies/beehiiv/incidents/bf9yf0jrt3nt · Generated 2026-10-22T18:12:55.824Z