# Baseten: Baseten Web Application is down due to AWS outage. Inference is unaffected.

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-20 07:15 UTC · Resolved: 2025-10-20 09:31 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.baseten.co/incidents/x4zc1xry34fs](https://status.baseten.co/incidents/x4zc1xry34fs)
- [Company: Baseten](https://rewindex.com/company/baseten.md)

## Part of an outage event

- [AWS us-east-1 outage, Oct 20, 2025: 141 vendors, 181 incidents](https://rewindex.com/events/2025-10-20-aws-us-east-1)
- This incident blames AWS as the cause. (hop 1, posted +4 min vs AWS’s own post)
- Evidence: “…Baseten Web Application is down due to AWS outage. Inference is unaffected. Upstream provider has recovered, and the Baseten web app is available.…”

```mermaid
flowchart LR
  root["AWS us-east-1<br/>posted 07:11 UTC"]:::root
  before["Posted before AWS did<br/>5 vendors, 4 blamed AWS<br/>Salesforce, Descope, Ashby +2"]:::blames
  root --> before
  h1["Within an hour<br/>18 vendors, 17 blamed AWS<br/>Asana, Firebolt, Monday.com +15"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>30 vendors, 29 blamed AWS<br/>SingleStore, Loops, Buildkite +27"]:::blames
  root --> h4
  later["Later<br/>45 vendors, 44 blamed AWS<br/>RudderStack, Airbyte, Unbounce +42"]:::blames
  root --> later
  p0["Twilio<br/>posted +15 min"]:::blames
  root --> p0
  k0["BigCommerce<br/>+2 h 46 min"]:::hop2
  p0 -->|"blamed Twilio"| k0
  p1["Webflow<br/>posted +4 h 37 min, did not name AWS"]:::timing
  root -.-> p1
  k1["Rootly<br/>+10 h 23 min"]:::hop2
  p1 -->|"blamed Webflow"| k1
  p2["Baseten<br/>posted +4 min"]:::blames
  root --> p2
  k2["Zed<br/>+26 h 20 min"]:::hop2
  p2 -->|"blamed Baseten"| k2
  me["Baseten (this incident)<br/>posted +4 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2025-10-20 09:31 UTC: Upstream provider has recovered, and the Baseten web app is available.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/baseten/incidents/x4zc1xry34fs · Markdown: https://rewindex.com/company/baseten/incidents/x4zc1xry34fs.md · JSON: https://rewindex.com/api/v1/companies/baseten/incidents/x4zc1xry34fs · Generated 2026-10-20T00:04:13.057Z