# Bandwidth: Bandwidth Local Market Impairment - 554 - Longview, TX

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-10-09 21:02 UTC · Resolved: 2026-10-10 14:07 UTC · Duration: 17 h
- Updates: 8 · Affected components: 554 - Longview, TX, US Markets - 554 - Longview, TX
- [Vendor status page: https://stspg.io/7qxrs19hq7kl](https://stspg.io/7qxrs19hq7kl)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-09 21:02 UTC: We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- **investigating** 2026-10-10 01:13 UTC: We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- **investigating** 2026-10-10 04:59 UTC: We are continuing to investigate this issue.
- **identified** 2026-10-10 08:58 UTC: Our carrier has identified the cause of this incident and is working to complete repairs.
- **identified** 2026-10-10 10:50 UTC: Our carrier has identified the cause of this incident and is working to complete repairs.
- **identified** 2026-10-10 11:43 UTC: Our carrier has identified the cause of this incident and is working to complete repairs.
- **monitoring** 2026-10-10 14:06 UTC: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- **resolved** 2026-10-10 14:07 UTC: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

## Rewindex changes for this incident

- 2026-10-09 21:02 UTC: [Critical incident: Bandwidth Local Market Impairment - 554 - Longview, TX](https://rewindex.com/change/i81733bc08c7911.md)


---
Canonical: https://rewindex.com/company/bandwidth/incidents/zyqf7ch3rm6q · Markdown: https://rewindex.com/company/bandwidth/incidents/zyqf7ch3rm6q.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/zyqf7ch3rm6q · Generated 2026-10-19T23:14:17.547Z