# Bandwidth: Toll-free Port Activation Delays

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-19 13:06 UTC · Resolved: 2026-10-19 20:06 UTC · Duration: 7.0 h
- Updates: 3 · Affected components: Number Management Services - Number Porting, Number Porting
- [Vendor status page: https://stspg.io/2rfpknsjw9yb](https://stspg.io/2rfpknsjw9yb)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-19 13:06 UTC: Bandwidth teams are investigating an incident, impacting the timely activation of toll-free port orders.
- **identified** 2026-10-19 18:39 UTC: Due to an off-network condition, toll-free port orders remain delayed in activation. Teams are working with the impacted provider to restore expected port activation times.
- **resolved** 2026-10-19 20:06 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-19 18:43 UTC: [Incident updated: Toll-free Port Activation Delays](https://rewindex.com/change/r12baf361327469.md)
- 2026-10-19 20:13 UTC: [Incident updated: Toll-free Port Activation Delays](https://rewindex.com/change/rc83740eb342aa5.md)


---
Canonical: https://rewindex.com/company/bandwidth/incidents/y26htsqg1n3f · Markdown: https://rewindex.com/company/bandwidth/incidents/y26htsqg1n3f.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/y26htsqg1n3f · Generated 2026-10-20T00:04:01.894Z