# Bandwidth: 9-1-1 call routing issue on legacy ATL Data Center

> Bandwidth status incident “9-1-1 call routing issue on legacy ATL Data Center” on 2019-07-01: impact major (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw
Last updated: 2019-07-01T22:07:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-07-01 17:07 UTC · Resolved: 2019-07-01 22:07 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.bandwidth.com/incidents/v06rbyv5k3gw](https://status.bandwidth.com/incidents/v06rbyv5k3gw)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **resolved** 2019-07-01 22:07 UTC: Bandwidth has corrected the issue impacting 9-1-1 calling in our Atlanta Data Center. We have seen call flows stabilize and process as expected. Customers may return to their default routing preferences. Bandwidth now considers this incident resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Bandwidth, started 2019-07-01 17:07 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw
- Citation: Bandwidth, “9-1-1 call routing issue on legacy ATL Data Center” (2019-07-01 17:07 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw (CC BY 4.0).
- Markdown link: `[Bandwidth: 9-1-1 call routing issue on legacy ATL Data Center (2019-07-01)](https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw · Markdown: https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/v06rbyv5k3gw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:38:17.713Z