# Bandwidth: Toll-Free Port Activation Incident

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-23 12:11 UTC · Resolved: 2026-10-23 14:57 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Number Management Services - Number Porting, Number Porting
- [Vendor status page: https://status.bandwidth.com/incidents/rrzmg3cddgbp](https://status.bandwidth.com/incidents/rrzmg3cddgbp)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-10-23 12:11 UTC: Bandwidth teams are investigating intermittent port activation failures for Toll-Free ports. These orders may fail with an unexpected error code.
- **monitoring** 2026-10-23 13:40 UTC: Teams are observing expected port activations and will continue to monitor for stability.
- **resolved** 2026-10-23 14:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-23 13:43 UTC: [Incident updated: Toll-Free Port Activation Incident](https://rewindex.com/change/r650cd8079440f8.md)
- 2026-10-23 15:03 UTC: [Incident updated: Toll-Free Port Activation Incident](https://rewindex.com/change/rbc121e9c95ac1c.md)


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Canonical: https://rewindex.com/company/bandwidth/incidents/rrzmg3cddgbp · Markdown: https://rewindex.com/company/bandwidth/incidents/rrzmg3cddgbp.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/rrzmg3cddgbp · Generated 2026-10-24T11:07:22.412Z