# Bandwidth: Username Resets Unavailable

> Bandwidth status incident “Username Resets Unavailable” on 2025-06-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90
Last updated: 2025-06-26T17:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-26 17:30 UTC · Resolved: 2025-06-26 17:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.bandwidth.com/incidents/qqr6rbzpnb90](https://status.bandwidth.com/incidents/qqr6rbzpnb90)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **resolved** 2025-06-26 17:30 UTC: Between 1:38pm and 6:15pm ET today, a certain amount of users in the BW App would have been unable to receive password resets. The issue has been resolved for all users at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Bandwidth, started 2025-06-26 17:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90
- Citation: Bandwidth, “Username Resets Unavailable” (2025-06-26 17:30 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90 (CC BY 4.0).
- Markdown link: `[Bandwidth: Username Resets Unavailable (2025-06-26)](https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90 · Markdown: https://rewindex.com/company/bandwidth/incidents/qqr6rbzpnb90.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/qqr6rbzpnb90 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:21:10.787Z