# Bandwidth: Bandwidth Local Market Impairment - 974 - Rochester, NY

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-30 01:14 UTC · Resolved: 2026-09-30 13:52 UTC · Duration: 13 h
- Updates: 6 · Affected components: 974 - Rochester, NY, US Markets - 974 - Rochester, NY
- [Vendor status page: https://stspg.io/jm41gw1wfwmt](https://stspg.io/jm41gw1wfwmt)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-09-30 01:14 UTC: We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.
- **investigating** 2026-09-30 07:43 UTC: We are continuing to investigate this issue.
- **identified** 2026-09-30 08:24 UTC: Our carrier has identified the cause of this incident and is working to complete repairs.
- **monitoring** 2026-09-30 11:00 UTC: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- **monitoring** 2026-09-30 12:27 UTC: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
- **resolved** 2026-09-30 13:52 UTC: Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 09/29/2026 21:05 ET Stop Time: 09/30/2026 09:43 ET


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Canonical: https://rewindex.com/company/bandwidth/incidents/993jlxk5z4gc · Markdown: https://rewindex.com/company/bandwidth/incidents/993jlxk5z4gc.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/993jlxk5z4gc · Generated 2026-10-19T23:16:00.077Z