# Bandwidth: Toll Free Activation Delays

> Bandwidth status incident “Toll Free Activation Delays” on 2021-05-12: impact major (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr
Last updated: 2021-05-12T20:39:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-05-12 15:02 UTC · Resolved: 2021-05-12 20:39 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.bandwidth.com/incidents/7nbgm5qcz7cr](https://status.bandwidth.com/incidents/7nbgm5qcz7cr)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **resolved** 2021-05-12 20:39 UTC: Bandwidth has confirmed with our industry partner that a successful fix was implemented and the complete backlog of unresolved activations is now complete. All affected BW orders have been completed accordingly, and there is no further potential customer impact related to this incident. We are considering this incident fully resolved at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Bandwidth, started 2021-05-12 15:02 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr
- Citation: Bandwidth, “Toll Free Activation Delays” (2021-05-12 15:02 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr (CC BY 4.0).
- Markdown link: `[Bandwidth: Toll Free Activation Delays (2021-05-12)](https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr · Markdown: https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/7nbgm5qcz7cr · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:20:31.612Z