# Bandwidth: AT&T SMS Delays

> Bandwidth status incident “AT&T SMS Delays” on 2026-11-12: impact minor (vendor’s label), 3.4 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r
Last updated: 2026-11-12T13:33:39Z

- Impact (vendor’s label): minor
- Status: postmortem · edited after publishing
- Started: 2026-11-12 01:32 UTC · Resolved: 2026-11-12 04:57 UTC · Duration: 3.4 h
- Updates: 5 · Affected components: SMS Messaging - SMPP
- [Vendor status page: https://status.bandwidth.com/incidents/5jlygp3tfz8r](https://status.bandwidth.com/incidents/5jlygp3tfz8r)
- [Company: Bandwidth](https://rewindex.com/company/bandwidth.md)

## Timeline of updates

- **investigating** 2026-11-12 01:32 UTC: Bandwidth teams are investigating delays to outbound SMS messages to AT&T destinations.
- **identified** 2026-11-12 01:56 UTC: Teams have identified the source of this incident and are working to restore expected messaging deliverability.
- **monitoring** 2026-11-12 03:40 UTC: Teams are observing expected messaging behavior and will monitor for stability.
- **resolved** 2026-11-12 04:57 UTC: This incident has been resolved.
- **postmortem** 2026-11-12 13:28 UTC: Between 00:00 UTC and 03:31 UTC on November 12, outbound SMS messages to AT&T were delayed or failed to deliver. Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

## Rewindex changes for this incident

- 2026-11-12 02:03 UTC: [Incident updated: AT&T SMS Delays](https://rewindex.com/change/re96b7c81a8cec6.md)
- 2026-11-12 03:43 UTC: [Incident updated: AT&T SMS Delays](https://rewindex.com/change/ra9c2ebc4fb4603.md)
- 2026-11-12 05:03 UTC: [Incident updated: AT&T SMS Delays](https://rewindex.com/change/r35fc3de48a7374.md)
- 2026-11-12 13:33 UTC: [Incident updated: AT&T SMS Delays](https://rewindex.com/change/r0eb3c78b6c874e.md)

## Cite this

Status incident (vendor impact label: minor) posted by Bandwidth, started 2026-11-12 01:32 UTC, resolved after 3.4 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r
- Citation: Bandwidth, “AT&T SMS Delays” (2026-11-12 01:32 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r (CC BY 4.0).
- Markdown link: `[Bandwidth: AT&T SMS Delays (2026-11-12)](https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r)`


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Canonical: https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r · Markdown: https://rewindex.com/company/bandwidth/incidents/5jlygp3tfz8r.md · JSON: https://rewindex.com/api/v1/companies/bandwidth/incidents/5jlygp3tfz8r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-12T15:26:42.807Z