# Bandwidth in December 2025: incidents, uptime and changes

> Bandwidth in December 2025: 15 incidents on its status page (3 major or critical), 98.99% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2025/12
Last updated: 2026-01-01T00:00:00Z

- Incidents posted: 15 (major/critical: 3) · Maintenance: 16
- By vendor impact label: critical 2, major 1, minor 8, none 4
- Uptime (vendor-reported): 98.99% free of major/critical incidents, 70.11% free of any incident; outage time 7 h 28 min, incident time 9.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/bandwidth/2025/11.md) · Next: [January 2026](https://rewindex.com/company/bandwidth/2026/01.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/yr1vfvksdysg.md) | critical | 2025-12-17 19:58 UTC | 2025-12-18 01:09 UTC | 5.2 h | resolved |
| [Bandwidth App & Support Portal Incident](https://rewindex.com/company/bandwidth/incidents/2mh8pt25dcc4.md) | critical | 2025-12-18 17:50 UTC | 2025-12-18 20:07 UTC | 2.3 h | resolved |
| [Bandwidth Support Center Incident](https://rewindex.com/company/bandwidth/incidents/c72qs2ljs3r4.md) | major | 2025-12-17 21:32 UTC | 2025-12-18 01:08 UTC | 3.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound Toll Free SMS Delays](https://rewindex.com/company/bandwidth/incidents/kxxzyzryh86j.md) | none | 2025-12-01 18:11 UTC | 2025-12-02 06:50 UTC | 13 h | resolved |
| [Inbound MMS Incident](https://rewindex.com/company/bandwidth/incidents/0nkzp53mt8b2.md) | minor | 2025-12-05 22:04 UTC | 2025-12-08 06:02 UTC | 2 d | resolved |
| [EVS Portal and CNAM API Incident](https://rewindex.com/company/bandwidth/incidents/qdrsc5hp0phd.md) | minor | 2025-12-07 16:47 UTC | 2025-12-08 06:02 UTC | 13 h | resolved |
| [Croatia Voice Incident](https://rewindex.com/company/bandwidth/incidents/jbwdx5cgcp4t.md) | minor | 2025-12-09 12:01 UTC | 2025-12-09 17:04 UTC | 5.0 h | resolved |
| [Germany Calling Incident](https://rewindex.com/company/bandwidth/incidents/jtt335mtjqll.md) | minor | 2025-12-10 12:43 UTC | 2025-12-10 17:52 UTC | 5.2 h | resolved |
| [Atlanta Datacenter Calling Incident](https://rewindex.com/company/bandwidth/incidents/rm5w2lkjwh3y.md) | none | 2025-12-11 03:00 UTC | 2025-12-11 03:00 UTC | 0 min | resolved |
| [MMS Incident](https://rewindex.com/company/bandwidth/incidents/w54tz8p9hf53.md) | minor | 2025-12-11 17:00 UTC | 2025-12-12 00:19 UTC | 7.3 h | resolved |
| [Puerto Rico Inbound Calling Incident](https://rewindex.com/company/bandwidth/incidents/dzy5q4634ylq.md) | minor | 2025-12-11 17:50 UTC | 2025-12-16 22:13 UTC | 5 d | resolved |
| [Bandwidth App API Incident](https://rewindex.com/company/bandwidth/incidents/4j9htnsddv6g.md) | minor | 2025-12-11 22:23 UTC | 2025-12-12 00:19 UTC | 1.9 h | resolved |
| [Bandwidth App Incident - Number Order Latency](https://rewindex.com/company/bandwidth/incidents/16sdxkfn12l8.md) | none | 2025-12-12 17:26 UTC | 2025-12-12 18:45 UTC | 1.3 h | resolved |
| [Bandwidth App Order Delays](https://rewindex.com/company/bandwidth/incidents/5bvjw7c57fzg.md) | none | 2025-12-15 17:30 UTC | 2025-12-15 20:03 UTC | 2.5 h | resolved |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/yr1vfvksdysg.md) | critical | 2025-12-17 19:58 UTC | 2025-12-18 01:09 UTC | 5.2 h | resolved |
| [Bandwidth Support Center Incident](https://rewindex.com/company/bandwidth/incidents/c72qs2ljs3r4.md) | major | 2025-12-17 21:32 UTC | 2025-12-18 01:08 UTC | 3.6 h | resolved |
| [Bandwidth App & Support Portal Incident](https://rewindex.com/company/bandwidth/incidents/2mh8pt25dcc4.md) | critical | 2025-12-18 17:50 UTC | 2025-12-18 20:07 UTC | 2.3 h | resolved |
| [Belgium & Germany Calling Incident](https://rewindex.com/company/bandwidth/incidents/ln3p0jbmydz2.md) | minor | 2025-12-22 08:40 UTC | 2025-12-22 15:35 UTC | 6.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] New Bandwidth Support System Deployment](https://rewindex.com/company/bandwidth/incidents/xf0f218fxpnt.md) | maintenance | 2025-12-03 02:00 UTC | 2025-12-03 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/k6plsjwkmdpd.md) | maintenance | 2025-12-03 03:30 UTC | 2025-12-03 05:01 UTC | 1.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/yczkzrvk71ly.md) | maintenance | 2025-12-03 05:00 UTC | 2025-12-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/ffp451hv7dy7.md) | maintenance | 2025-12-03 11:00 UTC | 2025-12-03 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/d0kk9msv70vp.md) | maintenance | 2025-12-04 04:00 UTC | 2025-12-04 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/phmnbp6zyx2p.md) | maintenance | 2025-12-04 07:00 UTC | 2025-12-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Sweden](https://rewindex.com/company/bandwidth/incidents/y5c2vc6jp0d6.md) | maintenance | 2025-12-04 23:00 UTC | 2025-12-05 05:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/qdq14b8zk7vb.md) | maintenance | 2025-12-06 05:00 UTC | 2025-12-06 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/j3lz7pr9g6z8.md) | maintenance | 2025-12-09 07:00 UTC | 2025-12-09 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/qmm8pxbxy6hs.md) | maintenance | 2025-12-09 07:01 UTC | 2025-12-09 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Bandwidth App Maintenance](https://rewindex.com/company/bandwidth/incidents/ll49pr8zl6fr.md) | maintenance | 2025-12-10 03:00 UTC | 2025-12-10 04:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/gjqxbwf8wnyk.md) | maintenance | 2025-12-10 11:00 UTC | 2025-12-10 19:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/ymk697dtqx42.md) | maintenance | 2025-12-11 04:00 UTC | 2025-12-11 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Bandwidth App Maintenance](https://rewindex.com/company/bandwidth/incidents/y3qwycj4jy4s.md) | maintenance | 2025-12-12 06:00 UTC | 2025-12-12 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/391k88q4zlg0.md) | maintenance | 2025-12-18 04:00 UTC | 2025-12-18 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/q4xs99xvy0t9.md) | maintenance | 2025-12-18 07:00 UTC | 2025-12-18 11:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 15 status incidents in December 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2025/12
- Citation: Bandwidth, “Bandwidth in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2025/12 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in December 2025 (2025-12-01)](https://rewindex.com/company/bandwidth/2025/12)`


---
Canonical: https://rewindex.com/company/bandwidth/2025/12 · Markdown: https://rewindex.com/company/bandwidth/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:44.840Z