# Bandwidth in August 2025: incidents, uptime and changes

> Bandwidth in August 2025: 27 incidents on its status page (12 major or critical), 71.35% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2025/08
Last updated: 2025-09-05T20:10:00Z

- Incidents posted: 27 (major/critical: 12) · Maintenance: 29
- By vendor impact label: critical 2, major 10, minor 7, none 8
- Uptime (vendor-reported): 71.35% free of major/critical incidents, 62.46% free of any incident; outage time 8.9 days, incident time 11.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2025](https://rewindex.com/company/bandwidth/2025/07.md) · Next: [September 2025](https://rewindex.com/company/bandwidth/2025/09.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound Canadian Calling](https://rewindex.com/company/bandwidth/incidents/ljm348fx844b.md) | critical | 2025-08-13 19:10 UTC | 2025-08-13 20:37 UTC | 1.4 h | resolved |
| [Inbound MMS Message Incident](https://rewindex.com/company/bandwidth/incidents/bswj2t9z6zg7.md) | critical | 2025-08-16 23:37 UTC | 2025-08-17 00:11 UTC | 34 min | resolved |
| [MMS Delivery Incident](https://rewindex.com/company/bandwidth/incidents/pwv63kwyp5r9.md) | major | 2025-08-01 20:07 UTC | 2025-08-02 17:39 UTC | 22 h | resolved |
| [Messaging Incident - Intermittent Failures of Multi-Segment Messages to VZW Prepaid Customers](https://rewindex.com/company/bandwidth/incidents/l603kj574503.md) | major | 2025-08-05 22:26 UTC | 2025-08-12 21:13 UTC | 7 d | resolved |
| [Outbound Calling, ATL Datacenter Incident](https://rewindex.com/company/bandwidth/incidents/gxhn1vd9s1wf.md) | major | 2025-08-06 16:18 UTC | 2025-08-06 19:03 UTC | 2.8 h | resolved |
| [BW US Voice Network Incident](https://rewindex.com/company/bandwidth/incidents/fynkzwf47xrr.md) | major | 2025-08-07 15:47 UTC | 2025-08-07 17:43 UTC | 1.9 h | resolved |
| [Order Display Incident - Bandwidth App](https://rewindex.com/company/bandwidth/incidents/7s95qc4vkw44.md) | major | 2025-08-15 13:32 UTC | 2025-08-15 18:05 UTC | 4.5 h | resolved |
| [MMS Group Messaging Incident](https://rewindex.com/company/bandwidth/incidents/0z890jwwzgct.md) | major | 2025-08-15 18:07 UTC | 2025-08-15 20:33 UTC | 2.4 h | resolved |
| [10DLC & Toll-Free Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/pn1lxglv3rcs.md) | major | 2025-08-20 10:18 UTC | 2025-08-20 16:35 UTC | 6.3 h | resolved |
| [BW US Voice Network Impairment - JFK Datacenter](https://rewindex.com/company/bandwidth/incidents/fl8ynw756yk9.md) | major | 2025-08-21 15:16 UTC | 2025-08-21 17:50 UTC | 2.6 h | resolved |
| [10DLC provisioning incident](https://rewindex.com/company/bandwidth/incidents/lff1dqgg7ffh.md) | major | 2025-08-29 03:16 UTC | 2025-08-29 09:10 UTC | 5.9 h | resolved |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/gllgnf77029h.md) | major | 2025-08-31 00:47 UTC | 2025-08-31 01:50 UTC | 1.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [MMS Delivery Incident](https://rewindex.com/company/bandwidth/incidents/pwv63kwyp5r9.md) | major | 2025-08-01 20:07 UTC | 2025-08-02 17:39 UTC | 22 h | resolved |
| [BW US Programmable Voice Network Incident - JFK Inbound Traffic](https://rewindex.com/company/bandwidth/incidents/fz3kygdvmhx7.md) | none | 2025-08-04 16:00 UTC | 2025-08-04 16:00 UTC | 0 min | resolved |
| [Messaging Incident - Intermittent Failures of Multi-Segment Messages to VZW Prepaid Customers](https://rewindex.com/company/bandwidth/incidents/l603kj574503.md) | major | 2025-08-05 22:26 UTC | 2025-08-12 21:13 UTC | 7 d | resolved |
| [Messaging Incident - Outbound Traffic to ATT](https://rewindex.com/company/bandwidth/incidents/bc20f10cdxn2.md) | minor | 2025-08-06 04:59 UTC | 2025-08-06 11:41 UTC | 6.7 h | resolved |
| [BW US Network Voice Incidnet](https://rewindex.com/company/bandwidth/incidents/tdc912kpz8n3.md) | none | 2025-08-06 15:30 UTC | 2025-08-06 15:30 UTC | 0 min | resolved |
| [Outbound Calling, ATL Datacenter Incident](https://rewindex.com/company/bandwidth/incidents/gxhn1vd9s1wf.md) | major | 2025-08-06 16:18 UTC | 2025-08-06 19:03 UTC | 2.8 h | resolved |
| [BW US Voice Network Incident](https://rewindex.com/company/bandwidth/incidents/fynkzwf47xrr.md) | major | 2025-08-07 15:47 UTC | 2025-08-07 17:43 UTC | 1.9 h | resolved |
| [BW US Messaging Incident](https://rewindex.com/company/bandwidth/incidents/k5zvlbgtvyc0.md) | none | 2025-08-10 20:00 UTC | 2025-08-10 20:00 UTC | 0 min | resolved |
| [Hosted Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/syyw5lshrf3t.md) | minor | 2025-08-12 16:09 UTC | 2025-08-12 22:54 UTC | 6.8 h | resolved |
| [Inbound Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/0hz2dy6fnhcm.md) | none | 2025-08-12 18:47 UTC | 2025-08-12 18:47 UTC | 0 min | resolved |
| [DFW Call Processing Incident](https://rewindex.com/company/bandwidth/incidents/34n5q53bwhd9.md) | none | 2025-08-13 01:30 UTC | 2025-08-13 02:52 UTC | 1.4 h | resolved |
| [SMS / MMS DLR Incident](https://rewindex.com/company/bandwidth/incidents/0glv0r11fwcy.md) | minor | 2025-08-13 15:54 UTC | 2025-08-13 20:30 UTC | 4.6 h | resolved |
| [Outbound Canadian Calling](https://rewindex.com/company/bandwidth/incidents/ljm348fx844b.md) | critical | 2025-08-13 19:10 UTC | 2025-08-13 20:37 UTC | 1.4 h | resolved |
| [Order Display Incident - Bandwidth App](https://rewindex.com/company/bandwidth/incidents/7s95qc4vkw44.md) | major | 2025-08-15 13:32 UTC | 2025-08-15 18:05 UTC | 4.5 h | resolved |
| [MMS Group Messaging Incident](https://rewindex.com/company/bandwidth/incidents/0z890jwwzgct.md) | major | 2025-08-15 18:07 UTC | 2025-08-15 20:33 UTC | 2.4 h | resolved |
| [Inbound MMS Message Incident](https://rewindex.com/company/bandwidth/incidents/bswj2t9z6zg7.md) | critical | 2025-08-16 23:37 UTC | 2025-08-17 00:11 UTC | 34 min | resolved |
| [Bandwidth International Market Impairment - Israel](https://rewindex.com/company/bandwidth/incidents/nr4vn5yh57wp.md) | none | 2025-08-19 11:00 UTC | 2025-08-19 11:00 UTC | 0 min | resolved |
| [10DLC & Toll-Free Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/pn1lxglv3rcs.md) | major | 2025-08-20 10:18 UTC | 2025-08-20 16:35 UTC | 6.3 h | resolved |
| [On-Net Port Delays](https://rewindex.com/company/bandwidth/incidents/c8z61cm11qdh.md) | minor | 2025-08-20 16:37 UTC | 2025-08-20 20:42 UTC | 4.1 h | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/9h55hpdhs7pq.md) | minor | 2025-08-21 13:48 UTC | 2025-08-21 20:54 UTC | 7.1 h | resolved |
| [BW US Voice Network Impairment - JFK Datacenter](https://rewindex.com/company/bandwidth/incidents/fl8ynw756yk9.md) | major | 2025-08-21 15:16 UTC | 2025-08-21 17:50 UTC | 2.6 h | resolved |
| [BW US Voice Incident](https://rewindex.com/company/bandwidth/incidents/xpnf2db5fl5z.md) | none | 2025-08-22 22:30 UTC | 2025-08-22 22:30 UTC | 0 min | resolved |
| [10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/m2f8q98gw9m8.md) | none | 2025-08-27 11:24 UTC | 2025-08-27 11:24 UTC | 0 min | resolved |
| [SMS MDR Delays](https://rewindex.com/company/bandwidth/incidents/mmtl02d3w462.md) | minor | 2025-08-28 09:11 UTC | 2025-08-28 10:57 UTC | 1.8 h | resolved |
| [10DLC provisioning incident](https://rewindex.com/company/bandwidth/incidents/lff1dqgg7ffh.md) | major | 2025-08-29 03:16 UTC | 2025-08-29 09:10 UTC | 5.9 h | resolved |
| [Inbound Calling Incident- Puerto Rico](https://rewindex.com/company/bandwidth/incidents/v4ppfryj74s9.md) | minor | 2025-08-29 20:10 UTC | 2025-09-11 19:42 UTC | 13 d | resolved |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/gllgnf77029h.md) | major | 2025-08-31 00:47 UTC | 2025-08-31 01:50 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/77pn7tdzwvj3.md) | maintenance | 2025-08-04 04:00 UTC | 2025-08-04 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/ym3jwvsytnh0.md) | maintenance | 2025-08-05 04:00 UTC | 2025-08-05 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/1h9nhsjg912g.md) | maintenance | 2025-08-05 04:01 UTC | 2025-08-05 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/zm5kr14687sx.md) | maintenance | 2025-08-05 06:00 UTC | 2025-08-05 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/dbwgvr6rgcvq.md) | maintenance | 2025-08-06 04:00 UTC | 2025-08-06 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/6qz49f0pbtz3.md) | maintenance | 2025-08-06 04:01 UTC | 2025-08-06 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/dc8mhygcfvqh.md) | maintenance | 2025-08-07 03:00 UTC | 2025-08-07 12:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/hmykl8hchkgb.md) | maintenance | 2025-08-11 14:30 UTC | 2025-08-11 17:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/wxqg2b21b7ws.md) | maintenance | 2025-08-13 04:00 UTC | 2025-08-13 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/8bn6zyl7jqlv.md) | maintenance | 2025-08-13 06:00 UTC | 2025-08-13 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/t9nf18wnzs5t.md) | maintenance | 2025-08-14 03:00 UTC | 2025-08-14 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/mnhswfz33j6f.md) | maintenance | 2025-08-14 14:00 UTC | 2025-08-14 18:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/gw9545l97ssf.md) | maintenance | 2025-08-18 04:00 UTC | 2025-08-18 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/fn3zz6px3kft.md) | maintenance | 2025-08-19 04:00 UTC | 2025-08-19 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/x9hfzfcywlb4.md) | maintenance | 2025-08-20 03:00 UTC | 2025-08-20 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/5n533y9zpp66.md) | maintenance | 2025-08-20 04:00 UTC | 2025-08-20 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2gy4zcng0z2t.md) | maintenance | 2025-08-20 06:00 UTC | 2025-08-20 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/r4bjjsvh9szk.md) | maintenance | 2025-08-21 03:00 UTC | 2025-08-21 12:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/5zd341xb6n9w.md) | maintenance | 2025-08-21 13:00 UTC | 2025-08-21 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/jfp6lmdpn8ll.md) | maintenance | 2025-08-25 04:00 UTC | 2025-08-25 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/2qm5fs970j01.md) | maintenance | 2025-08-25 05:00 UTC | 2025-08-25 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/cwg50v0xrgv6.md) | maintenance | 2025-08-25 06:00 UTC | 2025-08-25 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/j2jq4llx416b.md) | maintenance | 2025-08-26 04:00 UTC | 2025-08-26 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/1d5fcv20b086.md) | maintenance | 2025-08-26 06:00 UTC | 2025-08-26 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9c2sm53lcgtn.md) | maintenance | 2025-08-27 06:00 UTC | 2025-08-27 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/vwswkmpl04js.md) | maintenance | 2025-08-28 03:00 UTC | 2025-08-28 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/2lqtyrh6g0qx.md) | maintenance | 2025-08-28 04:00 UTC | 2025-08-28 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tqqzvr0clw3n.md) | maintenance | 2025-08-28 06:00 UTC | 2025-08-28 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/r7rt7mlv9029.md) | maintenance | 2025-08-29 04:00 UTC | 2025-08-29 12:00 UTC | 8.0 h | resolved |

## Cite this

Bandwidth posted 27 status incidents in August 2025 (12 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2025/08
- Citation: Bandwidth, “Bandwidth in August 2025” (2025-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2025/08 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in August 2025 (2025-08-01)](https://rewindex.com/company/bandwidth/2025/08)`


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Canonical: https://rewindex.com/company/bandwidth/2025/08 · Markdown: https://rewindex.com/company/bandwidth/2025/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:24:43.564Z