# Bandwidth in April 2025: incidents, uptime and changes

> Bandwidth in April 2025: 28 incidents on its status page (15 major or critical), 81.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 28 (major/critical: 15) · Maintenance: 27
- By vendor impact label: critical 5, major 10, minor 10, none 3
- Uptime (vendor-reported): 81.65% free of major/critical incidents, 66.27% free of any incident; outage time 5.5 days, incident time 10.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/bandwidth/2025/03.md) · Next: [May 2025](https://rewindex.com/company/bandwidth/2025/05.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App Delays](https://rewindex.com/company/bandwidth/incidents/9jlrhd3v3zq1.md) | critical | 2025-04-04 07:19 UTC | 2025-04-04 09:29 UTC | 2.2 h | resolved |
| [911 Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/kh4z9gl3p3j9.md) | critical | 2025-04-05 07:13 UTC | 2025-04-05 08:08 UTC | 55 min | resolved |
| [Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/c3kmjz03hssr.md) | critical | 2025-04-07 17:13 UTC | 2025-04-07 21:53 UTC | 4.7 h | resolved |
| [10DLC Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/dgg868jwtl18.md) | critical | 2025-04-07 18:40 UTC | 2025-04-07 19:20 UTC | 40 min | resolved |
| [Bandwidth App & API Incident](https://rewindex.com/company/bandwidth/incidents/72cc9yjzb56j.md) | critical | 2025-04-09 20:14 UTC | 2025-04-09 22:15 UTC | 2.0 h | resolved |
| [Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/q14ch5sfvxyx.md) | major | 2025-04-02 17:29 UTC | 2025-04-02 20:04 UTC | 2.6 h | resolved |
| [Campaign Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/3m5pk8bcq17l.md) | major | 2025-04-04 14:00 UTC | 2025-04-05 03:04 UTC | 13 h | resolved |
| [Inbound Calling Incident, Japan](https://rewindex.com/company/bandwidth/incidents/tpgnlgj10pms.md) | major | 2025-04-09 04:51 UTC | 2025-04-09 10:45 UTC | 5.9 h | resolved |
| [Off-Net Port Order Incident](https://rewindex.com/company/bandwidth/incidents/0gjclsp5gg8s.md) | major | 2025-04-09 14:42 UTC | 2025-04-09 15:48 UTC | 1.1 h | resolved |
| [10DLC Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/mxtk8vtp577f.md) | major | 2025-04-10 21:58 UTC | 2025-04-10 22:51 UTC | 53 min | resolved |
| [BWI Network Impairment Poland](https://rewindex.com/company/bandwidth/incidents/857mrwt9h2cx.md) | major | 2025-04-16 01:13 UTC | 2025-04-16 02:08 UTC | 55 min | resolved |
| [BW US Inbound CNAM Delivery](https://rewindex.com/company/bandwidth/incidents/wh6mkzb68kfg.md) | major | 2025-04-19 18:30 UTC | 2025-04-19 19:14 UTC | 44 min | resolved |
| [SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/hxhzky3rnyq2.md) | major | 2025-04-23 10:25 UTC | 2025-04-24 16:28 UTC | 30 h | resolved |
| [10DLC Order Delays](https://rewindex.com/company/bandwidth/incidents/7lpvyf89v336.md) | major | 2025-04-27 00:18 UTC | 2025-04-27 03:53 UTC | 3.6 h | resolved |
| [TF Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/bxrt7m8jp8bm.md) | major | 2025-04-29 22:49 UTC | 2025-04-30 20:48 UTC | 22 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Outbound Voice Incident](https://rewindex.com/company/bandwidth/incidents/3hyjsv3dzgcg.md) | none | 2025-04-01 14:41 UTC | 2025-04-01 15:43 UTC | 1.0 h | resolved |
| [Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/q14ch5sfvxyx.md) | major | 2025-04-02 17:29 UTC | 2025-04-02 20:04 UTC | 2.6 h | resolved |
| [BW Network Messaging Impairment - SMPP LAX Datacenter](https://rewindex.com/company/bandwidth/incidents/pjwsbcr99hbr.md) | minor | 2025-04-02 18:05 UTC | 2025-04-02 18:51 UTC | 46 min | resolved |
| [Canada Inbound Calling](https://rewindex.com/company/bandwidth/incidents/dlwgx4qc6qd8.md) | minor | 2025-04-03 01:59 UTC | 2025-04-03 03:44 UTC | 1.8 h | resolved |
| [App Delays](https://rewindex.com/company/bandwidth/incidents/9jlrhd3v3zq1.md) | critical | 2025-04-04 07:19 UTC | 2025-04-04 09:29 UTC | 2.2 h | resolved |
| [Campaign Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/3m5pk8bcq17l.md) | major | 2025-04-04 14:00 UTC | 2025-04-05 03:04 UTC | 13 h | resolved |
| [911 Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/kh4z9gl3p3j9.md) | critical | 2025-04-05 07:13 UTC | 2025-04-05 08:08 UTC | 55 min | resolved |
| [Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/c3kmjz03hssr.md) | critical | 2025-04-07 17:13 UTC | 2025-04-07 21:53 UTC | 4.7 h | resolved |
| [10DLC Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/dgg868jwtl18.md) | critical | 2025-04-07 18:40 UTC | 2025-04-07 19:20 UTC | 40 min | resolved |
| [Outbound 10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/fx6jz0tkxr51.md) | minor | 2025-04-08 20:01 UTC | 2025-04-10 20:00 UTC | 48 h | resolved |
| [911 Call Routing Incident](https://rewindex.com/company/bandwidth/incidents/74m6xl9y8hp9.md) | none | 2025-04-09 01:55 UTC | 2025-04-09 02:21 UTC | 26 min | resolved |
| [Inbound Calling Incident, Japan](https://rewindex.com/company/bandwidth/incidents/tpgnlgj10pms.md) | major | 2025-04-09 04:51 UTC | 2025-04-09 10:45 UTC | 5.9 h | resolved |
| [Inbound Calling Incident, China](https://rewindex.com/company/bandwidth/incidents/xrcrw7c5t0qb.md) | minor | 2025-04-09 07:40 UTC | 2025-04-09 10:46 UTC | 3.1 h | resolved |
| [Off-Net Port Order Incident](https://rewindex.com/company/bandwidth/incidents/0gjclsp5gg8s.md) | major | 2025-04-09 14:42 UTC | 2025-04-09 15:48 UTC | 1.1 h | resolved |
| [Bandwidth App & API Incident](https://rewindex.com/company/bandwidth/incidents/72cc9yjzb56j.md) | critical | 2025-04-09 20:14 UTC | 2025-04-09 22:15 UTC | 2.0 h | resolved |
| [10DLC Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/mxtk8vtp577f.md) | major | 2025-04-10 21:58 UTC | 2025-04-10 22:51 UTC | 53 min | resolved |
| [Messaging Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/jyj97bf802qr.md) | minor | 2025-04-11 01:29 UTC | 2025-04-11 23:13 UTC | 22 h | resolved |
| [ATL Datacenter Incident](https://rewindex.com/company/bandwidth/incidents/lkklz3j51vp8.md) | minor | 2025-04-12 22:11 UTC | 2025-04-13 01:06 UTC | 2.9 h | resolved |
| [10DLC & Toll-Free Messaging Incident](https://rewindex.com/company/bandwidth/incidents/vfbphbj92b0q.md) | minor | 2025-04-14 16:19 UTC | 2025-04-14 23:22 UTC | 7.0 h | resolved |
| [BWI Network Impairment Multiple Countries](https://rewindex.com/company/bandwidth/incidents/j8mtsxt21v6v.md) | none | 2025-04-15 23:30 UTC | 2025-04-15 23:30 UTC | 0 min | resolved |
| [BWI Voice Network Incident - Germany](https://rewindex.com/company/bandwidth/incidents/yklf76v05y7c.md) | minor | 2025-04-16 00:01 UTC | 2025-04-16 02:09 UTC | 2.1 h | resolved |
| [BWI Network Impairment Poland](https://rewindex.com/company/bandwidth/incidents/857mrwt9h2cx.md) | major | 2025-04-16 01:13 UTC | 2025-04-16 02:08 UTC | 55 min | resolved |
| [BW US Inbound CNAM Delivery](https://rewindex.com/company/bandwidth/incidents/wh6mkzb68kfg.md) | major | 2025-04-19 18:30 UTC | 2025-04-19 19:14 UTC | 44 min | resolved |
| [Toll Free MMS Error Code Incident](https://rewindex.com/company/bandwidth/incidents/pbg9vzv56b38.md) | minor | 2025-04-21 23:26 UTC | 2025-04-24 16:29 UTC | 3 d | resolved |
| [SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/hxhzky3rnyq2.md) | major | 2025-04-23 10:25 UTC | 2025-04-24 16:28 UTC | 30 h | resolved |
| [10DLC Order Delays](https://rewindex.com/company/bandwidth/incidents/7lpvyf89v336.md) | major | 2025-04-27 00:18 UTC | 2025-04-27 03:53 UTC | 3.6 h | resolved |
| [BXML Incident](https://rewindex.com/company/bandwidth/incidents/9t7m1sz7f1y3.md) | minor | 2025-04-28 14:39 UTC | 2025-04-28 16:49 UTC | 2.2 h | resolved |
| [TF Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/bxrt7m8jp8bm.md) | major | 2025-04-29 22:49 UTC | 2025-04-30 20:48 UTC | 22 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/rdh0g12wvww7.md) | maintenance | 2025-04-01 04:00 UTC | 2025-04-01 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/d4qkyqggw5m5.md) | maintenance | 2025-04-02 03:00 UTC | 2025-04-02 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Emergency Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/dtp7wvjvr6rs.md) | maintenance | 2025-04-03 00:00 UTC | 2025-04-03 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/gtt98dlfvjxs.md) | maintenance | 2025-04-04 03:00 UTC | 2025-04-04 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Emergency Network Maintenance - RDU Data Center](https://rewindex.com/company/bandwidth/incidents/26nn9f95b66s.md) | maintenance | 2025-04-04 04:00 UTC | 2025-04-04 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/495w8wdlxk4t.md) | maintenance | 2025-04-04 04:00 UTC | 2025-04-04 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Voice Maintenance - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/9b2bpx0csvdk.md) | maintenance | 2025-04-08 02:00 UTC | 2025-04-08 06:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Network Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/jkrvfvgzcy1k.md) | maintenance | 2025-04-08 04:00 UTC | 2025-04-08 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/t9vqywxl9jdf.md) | maintenance | 2025-04-08 06:01 UTC | 2025-04-08 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Network Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/4h10lbj99xr6.md) | maintenance | 2025-04-09 04:00 UTC | 2025-04-09 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/3hlr04mxtkxn.md) | maintenance | 2025-04-09 06:00 UTC | 2025-04-09 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Voice Maintenance - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/jw7qg1m7cnsm.md) | maintenance | 2025-04-11 04:00 UTC | 2025-04-11 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/yhv1g2rr37ck.md) | maintenance | 2025-04-15 06:00 UTC | 2025-04-15 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/75ph463402s3.md) | maintenance | 2025-04-15 06:01 UTC | 2025-04-15 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/s4xh1hjwgdc9.md) | maintenance | 2025-04-15 12:00 UTC | 2025-04-15 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Voice Maintenance - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/b2t1zy26ws5w.md) | maintenance | 2025-04-16 04:00 UTC | 2025-04-16 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/c035rfh6m8h3.md) | maintenance | 2025-04-16 06:00 UTC | 2025-04-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/mf6lbgl7z0g1.md) | maintenance | 2025-04-17 03:00 UTC | 2025-04-17 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/h445b36f3v4s.md) | maintenance | 2025-04-17 06:00 UTC | 2025-04-17 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/9cdmscv0nlf7.md) | maintenance | 2025-04-23 03:00 UTC | 2025-04-23 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/g6y0g3nmr5wx.md) | maintenance | 2025-04-23 12:00 UTC | 2025-04-23 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/1xfm1g148s27.md) | maintenance | 2025-04-24 03:00 UTC | 2025-04-24 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/rx2yhdfzhk69.md) | maintenance | 2025-04-24 03:01 UTC | 2025-04-24 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/ympft93ffgsk.md) | maintenance | 2025-04-24 03:02 UTC | 2025-04-24 10:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/p5sh9ztpx4zp.md) | maintenance | 2025-04-25 18:00 UTC | 2025-04-26 06:00 UTC | 12 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/v8v4p83y8njn.md) | maintenance | 2025-04-30 05:00 UTC | 2025-04-30 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Emergency Global Data Center Maintenance - Belgium, Germany & Hong Kong](https://rewindex.com/company/bandwidth/incidents/97fd7n59hjsz.md) | maintenance | 2025-04-30 20:00 UTC | 2025-04-30 22:00 UTC | 2.0 h | resolved |

## Cite this

Bandwidth posted 28 status incidents in April 2025 (15 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2025/04
- Citation: Bandwidth, “Bandwidth in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2025/04 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in April 2025 (2025-04-01)](https://rewindex.com/company/bandwidth/2025/04)`


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Canonical: https://rewindex.com/company/bandwidth/2025/04 · Markdown: https://rewindex.com/company/bandwidth/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:32.450Z