# Bandwidth in February 2025: incidents, uptime and changes

> Bandwidth in February 2025: 34 incidents on its status page (11 major or critical), 85.88% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2025/02
Last updated: 2025-03-01T00:00:00Z

- Incidents posted: 34 (major/critical: 11) · Maintenance: 19
- By vendor impact label: critical 1, major 10, minor 14, none 9
- Uptime (vendor-reported): 85.88% free of major/critical incidents, 54.14% free of any incident; outage time 4.0 days, incident time 12.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2025](https://rewindex.com/company/bandwidth/2025/01.md) · Next: [March 2025](https://rewindex.com/company/bandwidth/2025/03.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Voice Calling Incident](https://rewindex.com/company/bandwidth/incidents/jrfkrv0h632w.md) | critical | 2025-02-19 16:45 UTC | 2025-02-19 18:02 UTC | 1.3 h | resolved |
| [Incorrect MMS Media](https://rewindex.com/company/bandwidth/incidents/fbpkpg0vcrtv.md) | major | 2025-02-05 06:22 UTC | 2025-02-05 16:05 UTC | 9.7 h | resolved |
| [Port Order Activation Delays](https://rewindex.com/company/bandwidth/incidents/4zsz6sw8k29s.md) | major | 2025-02-05 16:25 UTC | 2025-02-05 18:53 UTC | 2.5 h | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/2lqttnp4zz51.md) | major | 2025-02-05 20:57 UTC | 2025-02-05 21:36 UTC | 39 min | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/7xxzgpdwn36l.md) | major | 2025-02-06 12:42 UTC | 2025-02-08 16:37 UTC | 2 d | resolved |
| [Global Portal Reporting Incident](https://rewindex.com/company/bandwidth/incidents/t0q45sdhbnyg.md) | major | 2025-02-07 16:08 UTC | 2025-02-07 20:01 UTC | 3.9 h | resolved |
| [BWUS Voice Network Impairment - DFW](https://rewindex.com/company/bandwidth/incidents/xssk1ybv429w.md) | major | 2025-02-11 16:31 UTC | 2025-02-11 19:20 UTC | 2.8 h | resolved |
| [BW US App Incident- E911 Orders Timing out](https://rewindex.com/company/bandwidth/incidents/k858p48050y3.md) | major | 2025-02-12 22:11 UTC | 2025-02-12 23:35 UTC | 1.4 h | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/zjjcnjkvt32q.md) | major | 2025-02-18 17:53 UTC | 2025-02-19 13:03 UTC | 19 h | resolved |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/z6hm9s2fsgg5.md) | major | 2025-02-24 19:40 UTC | 2025-02-24 22:58 UTC | 3.3 h | resolved |
| [Bandwidth Global Portal API Incident](https://rewindex.com/company/bandwidth/incidents/04n50ww5xjmc.md) | major | 2025-02-28 16:30 UTC | 2025-02-28 18:39 UTC | 2.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Programmable Voice - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/fs9cs8w43bm5.md) | none | 2025-02-01 05:30 UTC | 2025-02-01 05:30 UTC | 0 min | resolved |
| [Unregistered Traffic Error Code Incident](https://rewindex.com/company/bandwidth/incidents/5xb2sswttlnp.md) | minor | 2025-02-04 14:56 UTC | 2025-02-10 16:31 UTC | 6 d | resolved |
| [Incorrect MMS Media](https://rewindex.com/company/bandwidth/incidents/fbpkpg0vcrtv.md) | major | 2025-02-05 06:22 UTC | 2025-02-05 16:05 UTC | 9.7 h | resolved |
| [Port Order Activation Delays](https://rewindex.com/company/bandwidth/incidents/4zsz6sw8k29s.md) | major | 2025-02-05 16:25 UTC | 2025-02-05 18:53 UTC | 2.5 h | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/2lqttnp4zz51.md) | major | 2025-02-05 20:57 UTC | 2025-02-05 21:36 UTC | 39 min | resolved |
| [Impact to Streaming and Transcription](https://rewindex.com/company/bandwidth/incidents/w2mlgfrzcqkk.md) | none | 2025-02-05 22:12 UTC | 2025-02-05 22:12 UTC | 0 min | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/7xxzgpdwn36l.md) | major | 2025-02-06 12:42 UTC | 2025-02-08 16:37 UTC | 2 d | resolved |
| [Global Portal Reporting Incident](https://rewindex.com/company/bandwidth/incidents/t0q45sdhbnyg.md) | major | 2025-02-07 16:08 UTC | 2025-02-07 20:01 UTC | 3.9 h | resolved |
| [BWUS Voice Network Incident](https://rewindex.com/company/bandwidth/incidents/mp6q0bnwczr3.md) | minor | 2025-02-10 20:57 UTC | 2025-02-11 03:02 UTC | 6.1 h | resolved |
| [BWUS Voice Network Impairment - DFW](https://rewindex.com/company/bandwidth/incidents/xssk1ybv429w.md) | major | 2025-02-11 16:31 UTC | 2025-02-11 19:20 UTC | 2.8 h | resolved |
| [BW US Voice Network Impairment - ATL](https://rewindex.com/company/bandwidth/incidents/4c80j6nfdt8g.md) | none | 2025-02-11 22:00 UTC | 2025-02-11 22:00 UTC | 0 min | resolved |
| [BW US App Incident- E911 Orders Timing out](https://rewindex.com/company/bandwidth/incidents/k858p48050y3.md) | major | 2025-02-12 22:11 UTC | 2025-02-12 23:35 UTC | 1.4 h | resolved |
| [10DLC Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/gdprvwbypzkv.md) | minor | 2025-02-13 17:36 UTC | 2025-02-14 22:25 UTC | 29 h | resolved |
| [LIDB Order delays](https://rewindex.com/company/bandwidth/incidents/pzn961sjn86k.md) | minor | 2025-02-13 17:39 UTC | 2025-02-13 20:29 UTC | 2.8 h | resolved |
| [BW US Voice Network Incident](https://rewindex.com/company/bandwidth/incidents/1ht0g0htxhxw.md) | none | 2025-02-13 20:30 UTC | 2025-02-13 20:30 UTC | 0 min | resolved |
| [BWI Voice Network Incident - Bulgaria](https://rewindex.com/company/bandwidth/incidents/ghv1xkb0h929.md) | none | 2025-02-14 09:30 UTC | 2025-02-14 09:30 UTC | 0 min | resolved |
| [BW US Messaging Incident - 10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/70p30scsfm3l.md) | minor | 2025-02-16 03:55 UTC | 2025-02-16 13:42 UTC | 9.8 h | resolved |
| [10DLC Vetting: Campaign re-vets and appeals](https://rewindex.com/company/bandwidth/incidents/c9qs88p4sgyx.md) | minor | 2025-02-17 23:34 UTC | 2025-02-19 16:01 UTC | 40 h | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/zjjcnjkvt32q.md) | major | 2025-02-18 17:53 UTC | 2025-02-19 13:03 UTC | 19 h | resolved |
| [10DLC MMS](https://rewindex.com/company/bandwidth/incidents/vzsx8p3zsn4f.md) | minor | 2025-02-18 22:45 UTC | 2025-02-20 23:26 UTC | 2 d | resolved |
| [Voice Calling Incident](https://rewindex.com/company/bandwidth/incidents/jrfkrv0h632w.md) | critical | 2025-02-19 16:45 UTC | 2025-02-19 18:02 UTC | 1.3 h | resolved |
| [Inbound Voice Impact](https://rewindex.com/company/bandwidth/incidents/rcyk00r9k5xy.md) | minor | 2025-02-19 19:38 UTC | 2025-02-19 21:04 UTC | 1.4 h | resolved |
| [Delay with Port-In Orders](https://rewindex.com/company/bandwidth/incidents/40wlyyfb53yn.md) | minor | 2025-02-19 22:24 UTC | 2025-02-20 04:52 UTC | 6.5 h | resolved |
| [10DLC Provisioning](https://rewindex.com/company/bandwidth/incidents/7bt98fwwtywy.md) | minor | 2025-02-20 07:19 UTC | 2025-02-20 12:56 UTC | 5.6 h | resolved |
| [Some SC SMS Receiving incorrect payload](https://rewindex.com/company/bandwidth/incidents/sr5dv1fghz4b.md) | minor | 2025-02-21 01:01 UTC | 2025-02-21 12:09 UTC | 11 h | resolved |
| [Programmable Voice Calls Audio](https://rewindex.com/company/bandwidth/incidents/sq427ldzn3xf.md) | minor | 2025-02-22 02:24 UTC | 2025-02-22 03:56 UTC | 1.5 h | resolved |
| [Global Portal and VoxSMS](https://rewindex.com/company/bandwidth/incidents/zg5qzf49y5l1.md) | minor | 2025-02-22 08:39 UTC | 2025-02-22 11:14 UTC | 2.6 h | resolved |
| [Bandwidth App Access](https://rewindex.com/company/bandwidth/incidents/xkg6h3mryjgs.md) | none | 2025-02-24 09:45 UTC | 2025-02-24 09:45 UTC | 0 min | resolved |
| [Bandwidth App Incident](https://rewindex.com/company/bandwidth/incidents/z6hm9s2fsgg5.md) | major | 2025-02-24 19:40 UTC | 2025-02-24 22:58 UTC | 3.3 h | resolved |
| [Belgium PoP Incident](https://rewindex.com/company/bandwidth/incidents/jz0299j8dg4d.md) | none | 2025-02-25 11:45 UTC | 2025-02-25 17:43 UTC | 6.0 h | resolved |
| [Belgium PoP Incident](https://rewindex.com/company/bandwidth/incidents/2dcvftn5vkyj.md) | none | 2025-02-26 11:46 UTC | 2025-02-26 16:30 UTC | 4.7 h | resolved |
| [Belgium PoP Incident](https://rewindex.com/company/bandwidth/incidents/27fm284bwzdq.md) | none | 2025-02-27 00:02 UTC | 2025-02-28 05:27 UTC | 29 h | resolved |
| [10DLC Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/zztb4r32lx4k.md) | minor | 2025-02-28 05:30 UTC | 2025-02-28 14:16 UTC | 8.8 h | resolved |
| [Bandwidth Global Portal API Incident](https://rewindex.com/company/bandwidth/incidents/04n50ww5xjmc.md) | major | 2025-02-28 16:30 UTC | 2025-02-28 18:39 UTC | 2.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Network Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/dzzpzlh08r3v.md) | maintenance | 2025-02-01 05:00 UTC | 2025-02-01 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/s7nch65cd2xn.md) | maintenance | 2025-02-03 05:00 UTC | 2025-02-03 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/f7bt3y6gjxj3.md) | maintenance | 2025-02-04 04:00 UTC | 2025-02-04 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/7pr3k69vhcpl.md) | maintenance | 2025-02-05 05:00 UTC | 2025-02-05 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance](https://rewindex.com/company/bandwidth/incidents/m1v4kwkhvpjh.md) | maintenance | 2025-02-08 06:00 UTC | 2025-02-08 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/7zxntdz0c4j8.md) | maintenance | 2025-02-08 16:00 UTC | 2025-02-08 21:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/6fh584y843r9.md) | maintenance | 2025-02-11 05:00 UTC | 2025-02-11 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/vf7ymmvz3hhf.md) | maintenance | 2025-02-13 06:00 UTC | 2025-02-13 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium and Germany](https://rewindex.com/company/bandwidth/incidents/3zh1gvwqws0n.md) | maintenance | 2025-02-17 02:00 UTC | 2025-02-17 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Los Angeles and New York](https://rewindex.com/company/bandwidth/incidents/v604hzc2v6f4.md) | maintenance | 2025-02-17 08:00 UTC | 2025-02-17 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia and China](https://rewindex.com/company/bandwidth/incidents/sb4cw6q3cjb0.md) | maintenance | 2025-02-17 16:00 UTC | 2025-02-17 19:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/8ncghgthwm7n.md) | maintenance | 2025-02-21 19:00 UTC | 2025-02-22 12:00 UTC | 17 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/94h75nng4xh6.md) | maintenance | 2025-02-24 05:00 UTC | 2025-02-24 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/t8g4bz0dlzy1.md) | maintenance | 2025-02-24 09:00 UTC | 2025-02-24 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/jb7hrkqcs316.md) | maintenance | 2025-02-25 05:00 UTC | 2025-02-25 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/ds6zfx5p6zk0.md) | maintenance | 2025-02-25 05:00 UTC | 2025-02-25 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z4mg78n1ttwk.md) | maintenance | 2025-02-25 06:00 UTC | 2025-02-25 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/76sgjsbksnjj.md) | maintenance | 2025-02-26 05:00 UTC | 2025-02-26 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/dnhn34hynmdq.md) | maintenance | 2025-02-27 05:00 UTC | 2025-02-27 07:00 UTC | 2.0 h | resolved |

## Cite this

Bandwidth posted 34 status incidents in February 2025 (11 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2025/02
- Citation: Bandwidth, “Bandwidth in February 2025” (2025-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2025/02 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in February 2025 (2025-02-01)](https://rewindex.com/company/bandwidth/2025/02)`


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Canonical: https://rewindex.com/company/bandwidth/2025/02 · Markdown: https://rewindex.com/company/bandwidth/2025/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:26:24.043Z