# Bandwidth in January 2025: incidents, uptime and changes

> Bandwidth in January 2025: 17 incidents on its status page (3 major or critical), 89.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2025/01
Last updated: 2025-02-01T12:21:00Z

- Incidents posted: 17 (major/critical: 3) · Maintenance: 15
- By vendor impact label: critical 1, major 2, minor 11, none 3
- Uptime (vendor-reported): 89.65% free of major/critical incidents, 65.49% free of any incident; outage time 3.2 days, incident time 10.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/bandwidth/2024/12.md) · Next: [February 2025](https://rewindex.com/company/bandwidth/2025/02.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/yp44l4tw8zv4.md) | critical | 2025-01-05 19:25 UTC | 2025-01-05 23:15 UTC | 3.8 h | resolved |
| [Puerto Rico - Inbound Traffic](https://rewindex.com/company/bandwidth/incidents/lnhmwmfj5dw4.md) | major | 2025-01-11 12:34 UTC | 2025-01-14 13:43 UTC | 3 d | resolved |
| [Toll Free SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/xkhhrx1mnj65.md) | major | 2025-01-13 22:30 UTC | 2025-01-14 01:49 UTC | 3.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Network Voice Incident - Frankfort](https://rewindex.com/company/bandwidth/incidents/qn8ksrt80yw9.md) | none | 2025-01-02 16:30 UTC | 2025-01-02 16:30 UTC | 0 min | resolved |
| [Toll Free Verification](https://rewindex.com/company/bandwidth/incidents/tly6j9tc1jl3.md) | minor | 2025-01-04 19:09 UTC | 2025-01-05 15:11 UTC | 20 h | resolved |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/yp44l4tw8zv4.md) | critical | 2025-01-05 19:25 UTC | 2025-01-05 23:15 UTC | 3.8 h | resolved |
| [Puerto Rico - Inbound Traffic](https://rewindex.com/company/bandwidth/incidents/lnhmwmfj5dw4.md) | major | 2025-01-11 12:34 UTC | 2025-01-14 13:43 UTC | 3 d | resolved |
| [Toll Free SMS and MMS Incident](https://rewindex.com/company/bandwidth/incidents/xkhhrx1mnj65.md) | major | 2025-01-13 22:30 UTC | 2025-01-14 01:49 UTC | 3.3 h | resolved |
| [Messaging Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/36x7bk5ymvym.md) | minor | 2025-01-14 19:12 UTC | 2025-01-15 15:10 UTC | 20 h | resolved |
| [International Outbound SMS Incident - UK](https://rewindex.com/company/bandwidth/incidents/rpzrqkw3jxzf.md) | minor | 2025-01-17 14:37 UTC | 2025-01-20 13:18 UTC | 3 d | resolved |
| [BWI Voice Network Incident - Germany](https://rewindex.com/company/bandwidth/incidents/3ycg0svssjw3.md) | none | 2025-01-22 02:30 UTC | 2025-01-22 02:30 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Italy](https://rewindex.com/company/bandwidth/incidents/8kg869bhh8ml.md) | minor | 2025-01-22 11:57 UTC | 2025-01-22 22:57 UTC | 11 h | resolved |
| [BW US Network Impairment - "\<Subject: Test\>" Tag on MMS](https://rewindex.com/company/bandwidth/incidents/7xwgdqssgzkj.md) | minor | 2025-01-27 19:25 UTC | 2025-01-28 03:04 UTC | 7.7 h | resolved |
| [Bandwidth US Network Impairment - Toll-Free Number provisioning](https://rewindex.com/company/bandwidth/incidents/3dnyrj292xb8.md) | minor | 2025-01-27 22:35 UTC | 2025-01-28 23:19 UTC | 25 h | resolved |
| [BW US Network Impairment - WebRTC](https://rewindex.com/company/bandwidth/incidents/zlvk20n11nd6.md) | minor | 2025-01-28 16:57 UTC | 2025-01-28 18:40 UTC | 1.7 h | resolved |
| [BWI Network Impairment - BWI Portal Connectivity and Slowness](https://rewindex.com/company/bandwidth/incidents/pqw4w4w6l2gq.md) | minor | 2025-01-28 17:50 UTC | 2025-01-28 18:45 UTC | 55 min | resolved |
| [New call route failures](https://rewindex.com/company/bandwidth/incidents/3v4w25h555r8.md) | none | 2025-01-28 19:58 UTC | 2025-01-28 19:58 UTC | 0 min | resolved |
| [Brazil Outbound Messaging Incident](https://rewindex.com/company/bandwidth/incidents/tqm27scj4lgk.md) | minor | 2025-01-29 09:57 UTC | 2025-01-29 12:25 UTC | 2.5 h | resolved |
| [10DLC provisioning delays](https://rewindex.com/company/bandwidth/incidents/lx4hgp5f0kwd.md) | minor | 2025-01-29 17:52 UTC | 2025-01-29 20:04 UTC | 2.2 h | resolved |
| [Bandwidth US Network Impairment - Possible 10DLC Long code delays](https://rewindex.com/company/bandwidth/incidents/3q135gx9zrzs.md) | minor | 2025-01-30 22:33 UTC | 2025-02-01 12:21 UTC | 38 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance - DFW & JFK Data Centers](https://rewindex.com/company/bandwidth/incidents/61rtvz93ypnk.md) | maintenance | 2025-01-03 05:00 UTC | 2025-01-03 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS/MMS)](https://rewindex.com/company/bandwidth/incidents/v5jpmjlf27n4.md) | maintenance | 2025-01-07 05:00 UTC | 2025-01-07 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Vendor Voice Maintenance - Canada](https://rewindex.com/company/bandwidth/incidents/hdb9p96j3x38.md) | maintenance | 2025-01-08 04:00 UTC | 2025-01-08 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/hft2q42lk7rl.md) | maintenance | 2025-01-10 19:00 UTC | 2025-01-11 07:00 UTC | 12 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/vvz5ytymv8dj.md) | maintenance | 2025-01-13 05:00 UTC | 2025-01-13 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/gf7bh1mlgfyh.md) | maintenance | 2025-01-14 04:00 UTC | 2025-01-14 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/g9yttt2d0j7d.md) | maintenance | 2025-01-14 04:01 UTC | 2025-01-14 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/g07z3b1qgh1f.md) | maintenance | 2025-01-16 04:00 UTC | 2025-01-16 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/672zssbkc8yv.md) | maintenance | 2025-01-22 05:00 UTC | 2025-01-22 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/19ystswkp06r.md) | maintenance | 2025-01-23 04:00 UTC | 2025-01-23 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/g3g3rv8cqhr0.md) | maintenance | 2025-01-27 05:30 UTC | 2025-01-27 10:30 UTC | 5.0 h | resolved |
| [\[Scheduled\] Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/jc3vh1jmj7fj.md) | maintenance | 2025-01-28 05:00 UTC | 2025-01-28 07:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] Maintenance - JFK Data Centers](https://rewindex.com/company/bandwidth/incidents/pyw5cfqg2w13.md) | maintenance | 2025-01-29 05:00 UTC | 2025-01-29 07:30 UTC | 2.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/pj4l26hk4h98.md) | maintenance | 2025-01-29 07:00 UTC | 2025-01-29 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/3ryxpgs4vxgn.md) | maintenance | 2025-01-30 04:00 UTC | 2025-01-30 08:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 17 status incidents in January 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2025/01
- Citation: Bandwidth, “Bandwidth in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2025/01 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in January 2025 (2025-01-01)](https://rewindex.com/company/bandwidth/2025/01)`


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Canonical: https://rewindex.com/company/bandwidth/2025/01 · Markdown: https://rewindex.com/company/bandwidth/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:01:57.582Z