# Bandwidth in December 2024: incidents, uptime and changes

> Bandwidth in December 2024: 23 incidents on its status page (9 major or critical), 88.22% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2024/12
Last updated: 2025-01-01T00:00:00Z

- Incidents posted: 23 (major/critical: 9) · Maintenance: 15
- By vendor impact label: critical 3, major 6, minor 7, none 7
- Uptime (vendor-reported): 88.22% free of major/critical incidents, 71.42% free of any incident; outage time 3.6 days, incident time 8.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/bandwidth/2024/11.md) · Next: [January 2025](https://rewindex.com/company/bandwidth/2025/01.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [App Incident](https://rewindex.com/company/bandwidth/incidents/6y8s4j6rz0kl.md) | critical | 2024-12-04 17:42 UTC | 2024-12-04 21:21 UTC | 3.6 h | resolved |
| [Calling Incident - Greece](https://rewindex.com/company/bandwidth/incidents/5myswqqfrbv0.md) | critical | 2024-12-04 23:59 UTC | 2024-12-05 00:32 UTC | 33 min | resolved |
| [Voice Calling Incident - Czech Republic](https://rewindex.com/company/bandwidth/incidents/rrbdkxzt3y49.md) | critical | 2024-12-05 22:17 UTC | 2024-12-05 23:34 UTC | 1.3 h | resolved |
| [Bandwidth International Market Impairment - Chile](https://rewindex.com/company/bandwidth/incidents/nzyzdtzh711j.md) | major | 2024-12-01 06:49 UTC | 2024-12-01 12:16 UTC | 5.5 h | resolved |
| [Inbound 10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/69z1zqktdpw5.md) | major | 2024-12-02 23:42 UTC | 2024-12-03 17:31 UTC | 18 h | resolved |
| [Toll Free Voice Incident](https://rewindex.com/company/bandwidth/incidents/9m4lzf36b1zc.md) | major | 2024-12-03 15:16 UTC | 2024-12-03 18:12 UTC | 2.9 h | resolved |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/n8rqjqkyltgf.md) | major | 2024-12-03 22:19 UTC | 2024-12-04 01:13 UTC | 2.9 h | resolved |
| [Outbound Messaging Incident](https://rewindex.com/company/bandwidth/incidents/kwfk2ptg1p93.md) | major | 2024-12-05 02:33 UTC | 2024-12-05 11:12 UTC | 8.7 h | resolved |
| [10DLC Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/plj9xwf4wpk8.md) | major | 2024-12-13 20:18 UTC | 2024-12-13 20:33 UTC | 15 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth International Market Impairment - Chile](https://rewindex.com/company/bandwidth/incidents/nzyzdtzh711j.md) | major | 2024-12-01 06:49 UTC | 2024-12-01 12:16 UTC | 5.5 h | resolved |
| [Bandwidth International Market Impairment - France](https://rewindex.com/company/bandwidth/incidents/51wp9xnpkgh7.md) | none | 2024-12-02 11:07 UTC | 2024-12-02 11:07 UTC | 0 min | resolved |
| [Voice Calling Incident - Packet Loss](https://rewindex.com/company/bandwidth/incidents/y6h0yvsj7t4t.md) | minor | 2024-12-02 18:38 UTC | 2024-12-03 17:54 UTC | 23 h | resolved |
| [Inbound 10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/69z1zqktdpw5.md) | major | 2024-12-02 23:42 UTC | 2024-12-03 17:31 UTC | 18 h | resolved |
| [Toll Free Voice Incident](https://rewindex.com/company/bandwidth/incidents/9m4lzf36b1zc.md) | major | 2024-12-03 15:16 UTC | 2024-12-03 18:12 UTC | 2.9 h | resolved |
| [Support Portal - Search Functions](https://rewindex.com/company/bandwidth/incidents/v7bwsmcd43n6.md) | none | 2024-12-03 15:28 UTC | 2024-12-03 15:37 UTC | 9 min | resolved |
| [Bandwidth App Order Delays](https://rewindex.com/company/bandwidth/incidents/b23nknbyz01f.md) | minor | 2024-12-03 17:35 UTC | 2024-12-04 13:50 UTC | 20 h | resolved |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/n8rqjqkyltgf.md) | major | 2024-12-03 22:19 UTC | 2024-12-04 01:13 UTC | 2.9 h | resolved |
| [App Incident](https://rewindex.com/company/bandwidth/incidents/6y8s4j6rz0kl.md) | critical | 2024-12-04 17:42 UTC | 2024-12-04 21:21 UTC | 3.6 h | resolved |
| [Calling Incident - Greece](https://rewindex.com/company/bandwidth/incidents/5myswqqfrbv0.md) | critical | 2024-12-04 23:59 UTC | 2024-12-05 00:32 UTC | 33 min | resolved |
| [Outbound SMS Incident](https://rewindex.com/company/bandwidth/incidents/9b3dkgjh2nnv.md) | none | 2024-12-05 01:00 UTC | 2024-12-05 01:16 UTC | 16 min | resolved |
| [Outbound Messaging Incident](https://rewindex.com/company/bandwidth/incidents/kwfk2ptg1p93.md) | major | 2024-12-05 02:33 UTC | 2024-12-05 11:12 UTC | 8.7 h | resolved |
| [Voice Calling Incident - Czech Republic](https://rewindex.com/company/bandwidth/incidents/rrbdkxzt3y49.md) | critical | 2024-12-05 22:17 UTC | 2024-12-05 23:34 UTC | 1.3 h | resolved |
| [Poland Inbound Voice Calling Incident](https://rewindex.com/company/bandwidth/incidents/856pxntn4c67.md) | none | 2024-12-06 12:39 UTC | 2024-12-06 12:39 UTC | 0 min | resolved |
| [Inbound UK Messaging Incident](https://rewindex.com/company/bandwidth/incidents/y7rvg4j5qrkl.md) | none | 2024-12-06 18:31 UTC | 2024-12-06 21:35 UTC | 3.1 h | resolved |
| [Inbound UK Messaging Incident](https://rewindex.com/company/bandwidth/incidents/mr4r4fcdxgf7.md) | none | 2024-12-11 22:32 UTC | 2024-12-12 23:30 UTC | 25 h | resolved |
| [ATL Data Center Incident](https://rewindex.com/company/bandwidth/incidents/r5694bz234hk.md) | minor | 2024-12-13 18:56 UTC | 2024-12-14 04:17 UTC | 9.3 h | resolved |
| [10DLC Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/plj9xwf4wpk8.md) | major | 2024-12-13 20:18 UTC | 2024-12-13 20:33 UTC | 15 min | resolved |
| [10DLC Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/0bmtghjmcbgy.md) | minor | 2024-12-17 21:30 UTC | 2024-12-18 16:03 UTC | 19 h | resolved |
| [Bandwidth US Network Impairment - Inbound 10DLC SMS](https://rewindex.com/company/bandwidth/incidents/dcyw9pfq5kdw.md) | minor | 2024-12-19 16:53 UTC | 2024-12-20 00:39 UTC | 7.8 h | resolved |
| [Notification Delays for Order Updates](https://rewindex.com/company/bandwidth/incidents/rpxjx0kt27jt.md) | minor | 2024-12-19 20:42 UTC | 2024-12-20 13:27 UTC | 17 h | resolved |
| [Delays to 10DLC Long Code Provisioning](https://rewindex.com/company/bandwidth/incidents/l2hf5vpwy8g5.md) | minor | 2024-12-20 21:04 UTC | 2024-12-23 13:14 UTC | 3 d | resolved |
| [BWUS Voice Incident - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/v4dwjyxgn394.md) | none | 2024-12-30 16:57 UTC | 2024-12-30 19:59 UTC | 3.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/w89p1hc8qymq.md) | maintenance | 2024-12-04 04:00 UTC | 2024-12-04 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Inbound Calling Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/k6bt3pwpxq7q.md) | maintenance | 2024-12-04 05:00 UTC | 2024-12-04 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/pfkcr71p0lmv.md) | maintenance | 2024-12-05 04:00 UTC | 2024-12-05 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/n9nh78n2vcg2.md) | maintenance | 2024-12-06 04:00 UTC | 2024-12-06 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Network Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/jjvgpyn2lnjh.md) | maintenance | 2024-12-07 05:00 UTC | 2024-12-07 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Campaign Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/0wdn1wpywfnt.md) | maintenance | 2024-12-09 05:00 UTC | 2024-12-09 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Emergency EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/nmflftqvqyxz.md) | maintenance | 2024-12-10 05:00 UTC | 2024-12-10 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/y0lbkx7r2gxx.md) | maintenance | 2024-12-10 14:00 UTC | 2024-12-10 21:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/dswj70g4plpg.md) | maintenance | 2024-12-12 04:00 UTC | 2024-12-12 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency EVS (911) Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/8khc1rvst55d.md) | maintenance | 2024-12-12 05:00 UTC | 2024-12-12 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/vlnrrwgh5fhs.md) | maintenance | 2024-12-13 05:00 UTC | 2024-12-13 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/ymgnt05r7g6q.md) | maintenance | 2024-12-17 05:00 UTC | 2024-12-17 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9vl6h8myfwg0.md) | maintenance | 2024-12-18 05:00 UTC | 2024-12-18 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/4jprm6yf39ks.md) | maintenance | 2024-12-19 04:00 UTC | 2024-12-19 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6zdhsylmf9z0.md) | maintenance | 2024-12-20 05:00 UTC | 2024-12-20 10:00 UTC | 5.0 h | resolved |

## Cite this

Bandwidth posted 23 status incidents in December 2024 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2024/12
- Citation: Bandwidth, “Bandwidth in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2024/12 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in December 2024 (2024-12-01)](https://rewindex.com/company/bandwidth/2024/12)`


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Canonical: https://rewindex.com/company/bandwidth/2024/12 · Markdown: https://rewindex.com/company/bandwidth/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:37.960Z