# Bandwidth in April 2024: incidents, uptime and changes

> Bandwidth in April 2024: 15 incidents on its status page (2 major or critical), 95.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2024/04
Last updated: 2024-05-07T17:32:00Z

- Incidents posted: 15 (major/critical: 2) · Maintenance: 9
- By vendor impact label: major 2, minor 9, none 4
- Uptime (vendor-reported): 95.36% free of major/critical incidents, 51.00% free of any incident; outage time 33 h 22 min, incident time 14.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2024](https://rewindex.com/company/bandwidth/2024/03.md) · Next: [May 2024](https://rewindex.com/company/bandwidth/2024/05.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth International Market Impairment - Poland](https://rewindex.com/company/bandwidth/incidents/f4v4s7rc03fr.md) | major | 2024-04-23 04:33 UTC | 2024-04-24 11:19 UTC | 31 h | resolved |
| [Increased Message Failures Towards Verizon](https://rewindex.com/company/bandwidth/incidents/3d4dqz1rnlc2.md) | major | 2024-04-25 19:25 UTC | 2024-04-25 22:01 UTC | 2.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Toll Free Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/mm767yk3bxvg.md) | none | 2024-04-02 15:00 UTC | 2024-04-02 15:00 UTC | 0 min | resolved |
| [Messaging Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/ty15b3lcptp5.md) | minor | 2024-04-03 03:43 UTC | 2024-04-03 07:45 UTC | 4.0 h | resolved |
| [10DLC Campaign Provisioning](https://rewindex.com/company/bandwidth/incidents/dh73py7xypmc.md) | minor | 2024-04-04 16:43 UTC | 2024-04-05 17:00 UTC | 24 h | resolved |
| [Bandwidth International Network Incident - Mexico](https://rewindex.com/company/bandwidth/incidents/g6qvzpst1wt5.md) | none | 2024-04-05 22:00 UTC | 2024-04-05 22:00 UTC | 0 min | resolved |
| [Programmable Voice Media Streaming](https://rewindex.com/company/bandwidth/incidents/2rrh7dg5lqms.md) | minor | 2024-04-11 04:50 UTC | 2024-04-11 05:47 UTC | 57 min | resolved |
| [Inbound Calls to Portugal Toll-free DIDs](https://rewindex.com/company/bandwidth/incidents/fh23r81dcs2t.md) | minor | 2024-04-12 12:06 UTC | 2024-04-12 22:14 UTC | 10 h | resolved |
| [Toll Free Messaging Verification Request Delays](https://rewindex.com/company/bandwidth/incidents/bygknn0kr09q.md) | minor | 2024-04-16 22:04 UTC | 2024-04-22 12:43 UTC | 6 d | resolved |
| [Bandwidth International Market Impairment - Poland](https://rewindex.com/company/bandwidth/incidents/f4v4s7rc03fr.md) | major | 2024-04-23 04:33 UTC | 2024-04-24 11:19 UTC | 31 h | resolved |
| [Campaign Assignment Errors](https://rewindex.com/company/bandwidth/incidents/m1j560p9ctlf.md) | minor | 2024-04-24 20:05 UTC | 2024-05-07 15:20 UTC | 13 d | resolved |
| [Increased Message Failures Towards Verizon](https://rewindex.com/company/bandwidth/incidents/3d4dqz1rnlc2.md) | major | 2024-04-25 19:25 UTC | 2024-04-25 22:01 UTC | 2.6 h | resolved |
| [Increase in Errors on Database Lookups](https://rewindex.com/company/bandwidth/incidents/whxq7dljnczl.md) | none | 2024-04-26 16:00 UTC | 2024-04-26 16:00 UTC | 0 min | resolved |
| [Puerto Rico Inbound Traffic Incident](https://rewindex.com/company/bandwidth/incidents/l1l41tmpj72q.md) | none | 2024-04-26 23:01 UTC | 2024-04-26 23:16 UTC | 15 min | resolved |
| [Caller Name (CNAM) API](https://rewindex.com/company/bandwidth/incidents/8p7xwt6sydx4.md) | minor | 2024-04-30 13:50 UTC | 2024-04-30 15:44 UTC | 1.9 h | resolved |
| [Inbound Calls to Puerto Rico](https://rewindex.com/company/bandwidth/incidents/v6rst8b7ys0h.md) | minor | 2024-04-30 17:32 UTC | 2024-05-15 21:44 UTC | 15 d | resolved |
| [Bandwidth Network - New York Point-of-presence](https://rewindex.com/company/bandwidth/incidents/n0hbkdms38vt.md) | minor | 2024-04-30 19:31 UTC | 2024-05-01 19:57 UTC | 24 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/ngn2sr0h8zgy.md) | maintenance | 2024-04-08 05:00 UTC | 2024-04-08 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/jc241v5990rt.md) | maintenance | 2024-04-10 05:00 UTC | 2024-04-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/c4fy456q7j7q.md) | maintenance | 2024-04-11 04:00 UTC | 2024-04-11 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/q3dy1gwsmbxb.md) | maintenance | 2024-04-16 06:00 UTC | 2024-04-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/tb28886hvtm6.md) | maintenance | 2024-04-18 18:00 UTC | 2024-04-19 06:00 UTC | 12 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tvf7gnw0b1br.md) | maintenance | 2024-04-23 05:00 UTC | 2024-04-23 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/pw7zfzvwq55q.md) | maintenance | 2024-04-23 18:00 UTC | 2024-04-24 06:00 UTC | 12 h | resolved |
| [\[Scheduled\] Market Maintenance - Switzerland](https://rewindex.com/company/bandwidth/incidents/1s8zc6z5nvxq.md) | maintenance | 2024-04-24 00:00 UTC | 2024-04-24 01:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Voice Maintenance - Philippines](https://rewindex.com/company/bandwidth/incidents/hwq4s64q9l6m.md) | maintenance | 2024-04-25 16:00 UTC | 2024-04-25 20:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 15 status incidents in April 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2024/04
- Citation: Bandwidth, “Bandwidth in April 2024” (2024-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2024/04 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in April 2024 (2024-04-01)](https://rewindex.com/company/bandwidth/2024/04)`


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Canonical: https://rewindex.com/company/bandwidth/2024/04 · Markdown: https://rewindex.com/company/bandwidth/2024/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T12:52:41.504Z
