# Bandwidth in January 2024: incidents, uptime and changes

> Bandwidth in January 2024: 17 incidents on its status page (9 major or critical), 97.34% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 17 (major/critical: 9) · Maintenance: 22
- By vendor impact label: critical 2, major 7, minor 3, none 5
- Uptime (vendor-reported): 97.34% free of major/critical incidents, 89.19% free of any incident; outage time 19 h 47 min, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/bandwidth/2023/12.md) · Next: [February 2024](https://rewindex.com/company/bandwidth/2024/02.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US & Canada SMS/MMS Incident](https://rewindex.com/company/bandwidth/incidents/lz3dgd0fxrb2.md) | critical | 2024-01-18 14:21 UTC | 2024-01-18 15:25 UTC | 1.1 h | resolved |
| [Belgium - Outbound Calling Incident](https://rewindex.com/company/bandwidth/incidents/0fk433gdnwt7.md) | critical | 2024-01-23 14:05 UTC | 2024-01-23 17:21 UTC | 3.3 h | resolved |
| [Bandwidth International Market Impairment - Brazil - Mobile](https://rewindex.com/company/bandwidth/incidents/cj41884788lg.md) | major | 2024-01-09 00:35 UTC | 2024-01-09 02:42 UTC | 2.1 h | resolved |
| [Bandwidth International Market Impairment - Brazil (SMS Traffic)](https://rewindex.com/company/bandwidth/incidents/b8ww426kc1v5.md) | major | 2024-01-12 18:22 UTC | 2024-01-12 22:02 UTC | 3.7 h | resolved |
| [US & Canada Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/z18fsyl1yx8n.md) | major | 2024-01-23 16:35 UTC | 2024-01-23 20:19 UTC | 3.7 h | resolved |
| [Bandwidth International Market Impairment - Poland](https://rewindex.com/company/bandwidth/incidents/y753sk6jw0dz.md) | major | 2024-01-24 23:38 UTC | 2024-01-25 03:20 UTC | 3.7 h | resolved |
| [SMS Delivery Incident](https://rewindex.com/company/bandwidth/incidents/x81l90wnp6pk.md) | major | 2024-01-24 23:48 UTC | 2024-01-25 02:02 UTC | 2.2 h | resolved |
| [Port In Order Delays](https://rewindex.com/company/bandwidth/incidents/2txsfrvlwljn.md) | major | 2024-01-26 16:09 UTC | 2024-01-26 18:13 UTC | 2.1 h | resolved |
| [Toll Free MMS Incident](https://rewindex.com/company/bandwidth/incidents/r868hgh4lwqd.md) | major | 2024-01-31 17:58 UTC | 2024-01-31 18:54 UTC | 56 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [API Request Failures](https://rewindex.com/company/bandwidth/incidents/gwww1mkyzq8j.md) | none | 2024-01-04 01:00 UTC | 2024-01-04 01:00 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Brazil - Mobile](https://rewindex.com/company/bandwidth/incidents/cj41884788lg.md) | major | 2024-01-09 00:35 UTC | 2024-01-09 02:42 UTC | 2.1 h | resolved |
| [Bandwidth Dashboard - E911 Incident](https://rewindex.com/company/bandwidth/incidents/72k4j7x40b0p.md) | minor | 2024-01-10 22:31 UTC | 2024-01-10 23:47 UTC | 1.3 h | resolved |
| [Bandwidth International Market Impairment - Switzerland](https://rewindex.com/company/bandwidth/incidents/5q8l69xhn3vl.md) | none | 2024-01-12 12:29 UTC | 2024-01-12 13:42 UTC | 1.2 h | resolved |
| [Bandwidth International Market Impairment - Brazil (SMS Traffic)](https://rewindex.com/company/bandwidth/incidents/b8ww426kc1v5.md) | major | 2024-01-12 18:22 UTC | 2024-01-12 22:02 UTC | 3.7 h | resolved |
| [LAX Data Center Incident](https://rewindex.com/company/bandwidth/incidents/3nh1f60jw21p.md) | none | 2024-01-15 20:00 UTC | 2024-01-15 20:00 UTC | 0 min | resolved |
| [US & Canada SMS/MMS Incident](https://rewindex.com/company/bandwidth/incidents/lz3dgd0fxrb2.md) | critical | 2024-01-18 14:21 UTC | 2024-01-18 15:25 UTC | 1.1 h | resolved |
| [Subscribe/Notify CNAM Product Incident](https://rewindex.com/company/bandwidth/incidents/y3nh06504q2p.md) | none | 2024-01-18 17:00 UTC | 2024-01-18 17:00 UTC | 0 min | resolved |
| [US & Canada Hosted Messaging Incident](https://rewindex.com/company/bandwidth/incidents/rzh921fmnqgc.md) | minor | 2024-01-22 14:59 UTC | 2024-01-23 01:45 UTC | 11 h | resolved |
| [Belgium - Outbound Calling Incident](https://rewindex.com/company/bandwidth/incidents/0fk433gdnwt7.md) | critical | 2024-01-23 14:05 UTC | 2024-01-23 17:21 UTC | 3.3 h | resolved |
| [US & Canada Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/z18fsyl1yx8n.md) | major | 2024-01-23 16:35 UTC | 2024-01-23 20:19 UTC | 3.7 h | resolved |
| [Hosted Messaging Request Dashboard Errors](https://rewindex.com/company/bandwidth/incidents/lf162xd4b2t6.md) | minor | 2024-01-23 23:07 UTC | 2024-01-24 01:54 UTC | 2.8 h | resolved |
| [Bandwidth International Market Impairment - Poland](https://rewindex.com/company/bandwidth/incidents/y753sk6jw0dz.md) | major | 2024-01-24 23:38 UTC | 2024-01-25 03:20 UTC | 3.7 h | resolved |
| [SMS Delivery Incident](https://rewindex.com/company/bandwidth/incidents/x81l90wnp6pk.md) | major | 2024-01-24 23:48 UTC | 2024-01-25 02:02 UTC | 2.2 h | resolved |
| [US & Canada Dashboard API Incident](https://rewindex.com/company/bandwidth/incidents/f6968jvzlj51.md) | none | 2024-01-26 02:03 UTC | 2024-01-26 02:03 UTC | 0 min | resolved |
| [Port In Order Delays](https://rewindex.com/company/bandwidth/incidents/2txsfrvlwljn.md) | major | 2024-01-26 16:09 UTC | 2024-01-26 18:13 UTC | 2.1 h | resolved |
| [Toll Free MMS Incident](https://rewindex.com/company/bandwidth/incidents/r868hgh4lwqd.md) | major | 2024-01-31 17:58 UTC | 2024-01-31 18:54 UTC | 56 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Global Data Center VoxSMS Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/wlshq9wkl0cx.md) | maintenance | 2024-01-08 19:00 UTC | 2024-01-08 21:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - China](https://rewindex.com/company/bandwidth/incidents/99hmbbhjkvpx.md) | maintenance | 2024-01-09 13:01 UTC | 2024-01-09 18:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/5lr4g7vzybtj.md) | maintenance | 2024-01-10 04:02 UTC | 2024-01-11 11:02 UTC | 31 h | resolved |
| [\[Scheduled\] Bandwidth 2024 Telephone Number Lookup Certificate Update](https://rewindex.com/company/bandwidth/incidents/dpgxwq17c79j.md) | maintenance | 2024-01-10 05:00 UTC | 2024-01-10 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance -  South Korea](https://rewindex.com/company/bandwidth/incidents/pjs856bjwcn8.md) | maintenance | 2024-01-15 12:00 UTC | 2024-01-15 16:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/7zkk0mw2rhsd.md) | maintenance | 2024-01-16 05:00 UTC | 2024-01-16 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/dx6qg345v3zn.md) | maintenance | 2024-01-16 07:00 UTC | 2024-01-16 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/dbr1jvjmc27v.md) | maintenance | 2024-01-16 10:03 UTC | 2024-01-16 12:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/1c49xp4pzqfj.md) | maintenance | 2024-01-17 04:01 UTC | 2024-01-17 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/fnq854v85mj1.md) | maintenance | 2024-01-18 04:01 UTC | 2024-01-18 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/x31ywqftvqll.md) | maintenance | 2024-01-18 05:01 UTC | 2024-01-18 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/jjv59vskz8qk.md) | maintenance | 2024-01-18 13:01 UTC | 2024-01-18 18:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Los Angeles](https://rewindex.com/company/bandwidth/incidents/j5wdwmdgz5tk.md) | maintenance | 2024-01-23 01:05 UTC | 2024-01-23 13:00 UTC | 12 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r8qwtrpc2mxw.md) | maintenance | 2024-01-23 06:00 UTC | 2024-01-23 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/g867dz4l43zp.md) | maintenance | 2024-01-24 07:00 UTC | 2024-01-24 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/nw7l5b36y9tg.md) | maintenance | 2024-01-25 02:03 UTC | 2024-01-25 11:02 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r274p34szd9t.md) | maintenance | 2024-01-25 07:01 UTC | 2024-01-25 08:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - New York](https://rewindex.com/company/bandwidth/incidents/ttjz76mbj6p7.md) | maintenance | 2024-01-25 07:01 UTC | 2024-01-25 12:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Emergency SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/28wnkh2vprrv.md) | maintenance | 2024-01-27 05:00 UTC | 2024-01-27 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/nv3frbj7wd5r.md) | maintenance | 2024-01-30 05:00 UTC | 2024-01-30 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Voice API Maintenance (Answering Machine Detection)](https://rewindex.com/company/bandwidth/incidents/zd0x7fdwfk8h.md) | maintenance | 2024-01-30 06:00 UTC | 2024-01-30 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/qcmpmjp9r76h.md) | maintenance | 2024-01-30 19:01 UTC | 2024-01-31 00:00 UTC | 5.0 h | resolved |

## Cite this

Bandwidth posted 17 status incidents in January 2024 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2024/01
- Citation: Bandwidth, “Bandwidth in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2024/01 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in January 2024 (2024-01-01)](https://rewindex.com/company/bandwidth/2024/01)`


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Canonical: https://rewindex.com/company/bandwidth/2024/01 · Markdown: https://rewindex.com/company/bandwidth/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:54:01.947Z