# Bandwidth in December 2023: incidents, uptime and changes

> Bandwidth in December 2023: 29 incidents on its status page (12 major or critical), 72.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2023/12
Last updated: 2024-01-02T21:49:00Z

- Incidents posted: 29 (major/critical: 12) · Maintenance: 11
- By vendor impact label: critical 1, major 11, minor 13, none 4
- Uptime (vendor-reported): 72.69% free of major/critical incidents, 49.63% free of any incident; outage time 8.5 days, incident time 15.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/bandwidth/2023/11.md) · Next: [January 2024](https://rewindex.com/company/bandwidth/2024/01.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [US & CA Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/r3tbnp8ps03q.md) | critical | 2023-12-15 22:10 UTC | 2023-12-15 23:56 UTC | 1.8 h | resolved |
| [Inbound Calling in Estonia](https://rewindex.com/company/bandwidth/incidents/74z4vtzdj6bv.md) | major | 2023-12-05 14:31 UTC | 2023-12-05 18:15 UTC | 3.7 h | resolved |
| [Bandwidth International Market Impairment - Romania](https://rewindex.com/company/bandwidth/incidents/3k46n80r3631.md) | major | 2023-12-06 17:09 UTC | 2023-12-15 14:57 UTC | 9 d | resolved |
| [Bandwidth International Market Impairment - Denmark](https://rewindex.com/company/bandwidth/incidents/80x49dfbl013.md) | major | 2023-12-06 17:11 UTC | 2023-12-07 01:22 UTC | 8.2 h | resolved |
| [SMS Timestamps Changed](https://rewindex.com/company/bandwidth/incidents/yf83jfn1lj35.md) | major | 2023-12-06 17:29 UTC | 2023-12-06 19:41 UTC | 2.2 h | resolved |
| [Hong Kong Voice Traffic Incident](https://rewindex.com/company/bandwidth/incidents/1717tkzk6xr9.md) | major | 2023-12-08 15:14 UTC | 2023-12-08 17:22 UTC | 2.1 h | resolved |
| [V2 Programmable Voice Incident](https://rewindex.com/company/bandwidth/incidents/rw05t09jwpps.md) | major | 2023-12-12 03:10 UTC | 2023-12-12 04:53 UTC | 1.7 h | resolved |
| [Bandwidth International Market Impairment - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/3gh3pnr371x8.md) | major | 2023-12-14 06:05 UTC | 2023-12-14 17:14 UTC | 11 h | resolved |
| [Port In API Incident](https://rewindex.com/company/bandwidth/incidents/l3y20jwwn5xt.md) | major | 2023-12-15 20:01 UTC | 2023-12-15 21:56 UTC | 1.9 h | resolved |
| [Inbound Calls to Denmark Incident](https://rewindex.com/company/bandwidth/incidents/rxn1wwtqwgmw.md) | major | 2023-12-20 15:00 UTC | 2023-12-20 21:19 UTC | 6.3 h | resolved |
| [Bandwidth International Market Impairment - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/wfgkrx06gg1l.md) | major | 2023-12-21 19:33 UTC | 2023-12-21 21:14 UTC | 1.7 h | resolved |
| [Bandwidth International Market Impairment - Romania (SMS Traffic)](https://rewindex.com/company/bandwidth/incidents/l5l7h3w36s4d.md) | major | 2023-12-29 21:36 UTC | 2023-12-30 06:12 UTC | 8.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard Incident -Delayed TN History](https://rewindex.com/company/bandwidth/incidents/rcbyt9gsc4qs.md) | none | 2023-12-01 00:00 UTC | 2023-12-01 00:00 UTC | 0 min | resolved |
| [HTTP Voice Issue with AMD](https://rewindex.com/company/bandwidth/incidents/wzc06d8q07ll.md) | minor | 2023-12-01 05:54 UTC | 2023-12-01 12:25 UTC | 6.5 h | resolved |
| [Dashboard Configuration Creation/Modification Downtime for Call Assure](https://rewindex.com/company/bandwidth/incidents/d3v0y73jt197.md) | minor | 2023-12-01 15:10 UTC | 2023-12-01 21:23 UTC | 6.2 h | resolved |
| [Global Portal Web Apps](https://rewindex.com/company/bandwidth/incidents/9r1whsybslpx.md) | minor | 2023-12-04 23:29 UTC | 2023-12-05 01:42 UTC | 2.2 h | resolved |
| [Global Portal and Insights](https://rewindex.com/company/bandwidth/incidents/hx09qpklbmxt.md) | minor | 2023-12-05 02:23 UTC | 2023-12-05 16:09 UTC | 14 h | resolved |
| [Israel Outbound Calling](https://rewindex.com/company/bandwidth/incidents/vb0fx2drlslr.md) | none | 2023-12-05 13:00 UTC | 2023-12-05 13:00 UTC | 0 min | resolved |
| [Inbound Calling in Estonia](https://rewindex.com/company/bandwidth/incidents/74z4vtzdj6bv.md) | major | 2023-12-05 14:31 UTC | 2023-12-05 18:15 UTC | 3.7 h | resolved |
| [Number Provisioning Incident - Termination Services](https://rewindex.com/company/bandwidth/incidents/vtpv67ndcrd9.md) | minor | 2023-12-05 17:22 UTC | 2023-12-05 17:44 UTC | 22 min | resolved |
| [Dashboard Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/dkqpf0l2p841.md) | minor | 2023-12-05 18:52 UTC | 2023-12-05 22:02 UTC | 3.2 h | resolved |
| [Bandwidth International Market Impairment - Romania](https://rewindex.com/company/bandwidth/incidents/3k46n80r3631.md) | major | 2023-12-06 17:09 UTC | 2023-12-15 14:57 UTC | 9 d | resolved |
| [Bandwidth International Market Impairment - Denmark](https://rewindex.com/company/bandwidth/incidents/80x49dfbl013.md) | major | 2023-12-06 17:11 UTC | 2023-12-07 01:22 UTC | 8.2 h | resolved |
| [SMS Timestamps Changed](https://rewindex.com/company/bandwidth/incidents/yf83jfn1lj35.md) | major | 2023-12-06 17:29 UTC | 2023-12-06 19:41 UTC | 2.2 h | resolved |
| [e911 Order Delays](https://rewindex.com/company/bandwidth/incidents/29rdsbzlzghs.md) | minor | 2023-12-06 19:41 UTC | 2023-12-07 00:32 UTC | 4.8 h | resolved |
| [Rejected API Requests](https://rewindex.com/company/bandwidth/incidents/v1jrks3dprrm.md) | none | 2023-12-06 21:39 UTC | 2023-12-06 21:39 UTC | 0 min | resolved |
| [Programmable Voice Incident](https://rewindex.com/company/bandwidth/incidents/1mf6857h5w1z.md) | minor | 2023-12-07 06:07 UTC | 2023-12-07 06:51 UTC | 44 min | resolved |
| [Hong Kong Voice Traffic Incident](https://rewindex.com/company/bandwidth/incidents/1717tkzk6xr9.md) | major | 2023-12-08 15:14 UTC | 2023-12-08 17:22 UTC | 2.1 h | resolved |
| [V2 Programmable Voice Incident](https://rewindex.com/company/bandwidth/incidents/rw05t09jwpps.md) | major | 2023-12-12 03:10 UTC | 2023-12-12 04:53 UTC | 1.7 h | resolved |
| [Bandwidth International Market Impairment - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/3gh3pnr371x8.md) | major | 2023-12-14 06:05 UTC | 2023-12-14 17:14 UTC | 11 h | resolved |
| [Toll Free MMS Delays](https://rewindex.com/company/bandwidth/incidents/6nhz443l9yxr.md) | minor | 2023-12-14 22:21 UTC | 2023-12-15 01:34 UTC | 3.2 h | resolved |
| [Bandwidth International Calling Incident - Media](https://rewindex.com/company/bandwidth/incidents/vqhwnlfmrvv8.md) | minor | 2023-12-15 12:07 UTC | 2023-12-15 22:11 UTC | 10 h | resolved |
| [Port In API Incident](https://rewindex.com/company/bandwidth/incidents/l3y20jwwn5xt.md) | major | 2023-12-15 20:01 UTC | 2023-12-15 21:56 UTC | 1.9 h | resolved |
| [Toll Free MMS Delays](https://rewindex.com/company/bandwidth/incidents/gj9nkhxf0pfg.md) | minor | 2023-12-15 21:21 UTC | 2023-12-16 11:58 UTC | 15 h | resolved |
| [US & CA Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/r3tbnp8ps03q.md) | critical | 2023-12-15 22:10 UTC | 2023-12-15 23:56 UTC | 1.8 h | resolved |
| [Inbound Calls to Denmark Incident](https://rewindex.com/company/bandwidth/incidents/rxn1wwtqwgmw.md) | major | 2023-12-20 15:00 UTC | 2023-12-20 21:19 UTC | 6.3 h | resolved |
| [Bandwidth International Market Impairment - Puerto Rico](https://rewindex.com/company/bandwidth/incidents/wfgkrx06gg1l.md) | major | 2023-12-21 19:33 UTC | 2023-12-21 21:14 UTC | 1.7 h | resolved |
| [Voice Calling Incident - Turkey](https://rewindex.com/company/bandwidth/incidents/xj8wgq4ylmg9.md) | none | 2023-12-23 06:00 UTC | 2023-12-23 06:00 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - China - Beijing](https://rewindex.com/company/bandwidth/incidents/z70yrrstyv54.md) | minor | 2023-12-26 17:30 UTC | 2024-01-12 18:48 UTC | 17 d | resolved |
| [10DLC Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/tb030htfts9f.md) | minor | 2023-12-28 19:23 UTC | 2024-01-02 21:49 UTC | 5 d | resolved |
| [Bandwidth International Market Impairment - Romania (SMS Traffic)](https://rewindex.com/company/bandwidth/incidents/l5l7h3w36s4d.md) | major | 2023-12-29 21:36 UTC | 2023-12-30 06:12 UTC | 8.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/mk94252q2qzk.md) | maintenance | 2023-12-02 18:00 UTC | 2023-12-02 22:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Global Data Centers Maintenance](https://rewindex.com/company/bandwidth/incidents/s2j08ys6cg1f.md) | maintenance | 2023-12-03 06:00 UTC | 2023-12-03 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/j85mwhwtwqkl.md) | maintenance | 2023-12-05 07:00 UTC | 2023-12-05 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Call Assure Quarterly Testing](https://rewindex.com/company/bandwidth/incidents/mrgrb451dg8r.md) | maintenance | 2023-12-06 05:00 UTC | 2023-12-06 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/syy7spm08f9d.md) | maintenance | 2023-12-07 04:01 UTC | 2023-12-07 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Network Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/hwhl5dxvng3z.md) | maintenance | 2023-12-07 05:00 UTC | 2023-12-07 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Network Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/jmbr5nwfz19p.md) | maintenance | 2023-12-12 05:00 UTC | 2023-12-12 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/vpzjd5gfl64g.md) | maintenance | 2023-12-13 04:00 UTC | 2023-12-13 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/2w0cfqh2pq7c.md) | maintenance | 2023-12-13 05:00 UTC | 2023-12-13 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/ff6zfh15c5vj.md) | maintenance | 2023-12-14 04:00 UTC | 2023-12-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/8bvb88h70qt1.md) | maintenance | 2023-12-18 12:03 UTC | 2023-12-18 13:01 UTC | 58 min | resolved |

## Cite this

Bandwidth posted 29 status incidents in December 2023 (12 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2023/12
- Citation: Bandwidth, “Bandwidth in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2023/12 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in December 2023 (2023-12-01)](https://rewindex.com/company/bandwidth/2023/12)`


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Canonical: https://rewindex.com/company/bandwidth/2023/12 · Markdown: https://rewindex.com/company/bandwidth/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:08:39.907Z