# Bandwidth in November 2023: incidents, uptime and changes

> Bandwidth in November 2023: 28 incidents on its status page (9 major or critical), 87.92% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2023/11
Last updated: 2023-12-01T00:00:00Z

- Incidents posted: 28 (major/critical: 9) · Maintenance: 23
- By vendor impact label: critical 2, major 7, minor 12, none 7
- Uptime (vendor-reported): 87.92% free of major/critical incidents, 65.56% free of any incident; outage time 3.6 days, incident time 10.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2023](https://rewindex.com/company/bandwidth/2023/10.md) · Next: [December 2023](https://rewindex.com/company/bandwidth/2023/12.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [JFK Datacenter Incident](https://rewindex.com/company/bandwidth/incidents/bhkmcxnjck7n.md) | critical | 2023-11-15 14:12 UTC | 2023-11-15 22:13 UTC | 8.0 h | resolved |
| [Inbound Voice Incident - South Korea](https://rewindex.com/company/bandwidth/incidents/wxtzndx409xn.md) | critical | 2023-11-21 15:37 UTC | 2023-11-21 16:47 UTC | 1.2 h | resolved |
| [Delays to Activation of On-net Orders](https://rewindex.com/company/bandwidth/incidents/kr0rxwtv6rlr.md) | major | 2023-11-02 14:53 UTC | 2023-11-02 23:07 UTC | 8.2 h | resolved |
| [Bandwidth International Market Impairment - Ireland](https://rewindex.com/company/bandwidth/incidents/5mhys5kxv5wh.md) | major | 2023-11-06 22:16 UTC | 2023-11-07 13:49 UTC | 16 h | resolved |
| [Bandwidth International Market Impairment - Australia](https://rewindex.com/company/bandwidth/incidents/r0fjxmrr6ws5.md) | major | 2023-11-07 22:41 UTC | 2023-11-08 04:14 UTC | 5.5 h | resolved |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/vjpzzkmgxhfh.md) | major | 2023-11-08 22:25 UTC | 2023-11-09 02:03 UTC | 3.6 h | resolved |
| [Bandwidth International Market Impairment - United Kingdom](https://rewindex.com/company/bandwidth/incidents/2knjnbrj4t9x.md) | major | 2023-11-14 14:32 UTC | 2023-11-15 22:34 UTC | 32 h | resolved |
| [JFK Voice Incident](https://rewindex.com/company/bandwidth/incidents/kmp1wmhlnq4h.md) | major | 2023-11-24 18:32 UTC | 2023-11-24 20:38 UTC | 2.1 h | resolved |
| [Bandwidth International Market Impairment - Brazil](https://rewindex.com/company/bandwidth/incidents/731h16w99lp0.md) | major | 2023-11-28 00:12 UTC | 2023-11-28 18:52 UTC | 19 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth International Market Impairment - Brazil - Sorocaba](https://rewindex.com/company/bandwidth/incidents/9dpg9mmshxgm.md) | minor | 2023-11-01 16:18 UTC | 2023-11-06 21:14 UTC | 5 d | resolved |
| [Delays to Activation of On-net Orders](https://rewindex.com/company/bandwidth/incidents/kr0rxwtv6rlr.md) | major | 2023-11-02 14:53 UTC | 2023-11-02 23:07 UTC | 8.2 h | resolved |
| [V2 Call Recording Incident](https://rewindex.com/company/bandwidth/incidents/7rfm6j671ls8.md) | minor | 2023-11-03 15:53 UTC | 2023-11-03 16:14 UTC | 21 min | resolved |
| [BW US to Int'l Messaging Incident](https://rewindex.com/company/bandwidth/incidents/5l6h502kyv8y.md) | minor | 2023-11-06 17:30 UTC | 2023-11-07 14:48 UTC | 21 h | resolved |
| [Bandwidth International Market Impairment - Ireland](https://rewindex.com/company/bandwidth/incidents/5mhys5kxv5wh.md) | major | 2023-11-06 22:16 UTC | 2023-11-07 13:49 UTC | 16 h | resolved |
| [South Korea Inbound Voice Incident](https://rewindex.com/company/bandwidth/incidents/tgx3j8txc2hs.md) | none | 2023-11-07 10:30 UTC | 2023-11-07 10:30 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Australia](https://rewindex.com/company/bandwidth/incidents/r0fjxmrr6ws5.md) | major | 2023-11-07 22:41 UTC | 2023-11-08 04:14 UTC | 5.5 h | resolved |
| [Bandwidth International Market Impairment - El Salvador](https://rewindex.com/company/bandwidth/incidents/vjpzzkmgxhfh.md) | major | 2023-11-08 22:25 UTC | 2023-11-09 02:03 UTC | 3.6 h | resolved |
| [Possible Call failures](https://rewindex.com/company/bandwidth/incidents/7w02689yln2g.md) | none | 2023-11-09 07:00 UTC | 2023-11-09 07:00 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Argentina](https://rewindex.com/company/bandwidth/incidents/577x2gmpnjkj.md) | minor | 2023-11-09 22:12 UTC | 2023-11-09 23:45 UTC | 1.6 h | resolved |
| [BW US Network Impairment Failing Callbacks](https://rewindex.com/company/bandwidth/incidents/h2nvb50fx0np.md) | minor | 2023-11-13 19:43 UTC | 2023-11-13 22:19 UTC | 2.6 h | resolved |
| [Bandwidth International Market Impairment - United Kingdom](https://rewindex.com/company/bandwidth/incidents/2knjnbrj4t9x.md) | major | 2023-11-14 14:32 UTC | 2023-11-15 22:34 UTC | 32 h | resolved |
| [JFK Datacenter Incident](https://rewindex.com/company/bandwidth/incidents/bhkmcxnjck7n.md) | critical | 2023-11-15 14:12 UTC | 2023-11-15 22:13 UTC | 8.0 h | resolved |
| [HTTP Voice Incident](https://rewindex.com/company/bandwidth/incidents/v04fr4nskqm4.md) | minor | 2023-11-17 09:12 UTC | 2023-11-17 18:21 UTC | 9.2 h | resolved |
| [HTTP Voice V2 Timeouts - Callbacks](https://rewindex.com/company/bandwidth/incidents/tljnk0bf1cth.md) | none | 2023-11-17 19:56 UTC | 2023-11-17 19:56 UTC | 0 min | resolved |
| [Dashboard Provisioning Delays](https://rewindex.com/company/bandwidth/incidents/jn8m3167kdll.md) | none | 2023-11-17 23:30 UTC | 2023-11-17 23:30 UTC | 0 min | resolved |
| [Messaging Provisioning Incident](https://rewindex.com/company/bandwidth/incidents/qmq3kxw6zv93.md) | minor | 2023-11-20 23:39 UTC | 2023-11-21 01:43 UTC | 2.1 h | resolved |
| [Inbound Voice Incident - South Korea](https://rewindex.com/company/bandwidth/incidents/wxtzndx409xn.md) | critical | 2023-11-21 15:37 UTC | 2023-11-21 16:47 UTC | 1.2 h | resolved |
| [Toll Free MMS Delays - US](https://rewindex.com/company/bandwidth/incidents/gs2ksf40y4zb.md) | minor | 2023-11-24 17:00 UTC | 2023-11-24 20:48 UTC | 3.8 h | resolved |
| [Toll Free SMS Incident- Canada](https://rewindex.com/company/bandwidth/incidents/t5q1qcv3rf2y.md) | minor | 2023-11-24 18:07 UTC | 2023-11-24 22:35 UTC | 4.5 h | resolved |
| [JFK Voice Incident](https://rewindex.com/company/bandwidth/incidents/kmp1wmhlnq4h.md) | major | 2023-11-24 18:32 UTC | 2023-11-24 20:38 UTC | 2.1 h | resolved |
| [Toll Free MMS Delays - US](https://rewindex.com/company/bandwidth/incidents/z423h7mtg1yg.md) | minor | 2023-11-27 18:37 UTC | 2023-11-27 21:19 UTC | 2.7 h | resolved |
| [Bandwidth International Market Impairment - Brazil](https://rewindex.com/company/bandwidth/incidents/731h16w99lp0.md) | major | 2023-11-28 00:12 UTC | 2023-11-28 18:52 UTC | 19 h | resolved |
| [One Way Audio Inbound from T-Mobile](https://rewindex.com/company/bandwidth/incidents/nyhpbhbwlbyt.md) | none | 2023-11-28 04:00 UTC | 2023-11-28 04:00 UTC | 0 min | resolved |
| [SMS Delays - Toll-Free and Long Code](https://rewindex.com/company/bandwidth/incidents/m5601pxwf8y4.md) | minor | 2023-11-28 18:09 UTC | 2023-11-28 20:33 UTC | 2.4 h | resolved |
| [Possible Inbound Failures from T-Mobile](https://rewindex.com/company/bandwidth/incidents/6kb2c3ywcsz0.md) | none | 2023-11-28 18:30 UTC | 2023-11-28 18:30 UTC | 0 min | resolved |
| [Port Activation Delays](https://rewindex.com/company/bandwidth/incidents/v2x5nxntwrjm.md) | minor | 2023-11-29 16:14 UTC | 2023-11-29 18:57 UTC | 2.7 h | resolved |
| [Programmable HTTP Voice Incident](https://rewindex.com/company/bandwidth/incidents/tqqqvxvdgkzz.md) | none | 2023-11-30 05:00 UTC | 2023-11-30 05:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/gkwrbyr94tn6.md) | maintenance | 2023-11-02 03:00 UTC | 2023-11-02 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Voice API Maintenance](https://rewindex.com/company/bandwidth/incidents/5rwsxdw1v1qs.md) | maintenance | 2023-11-02 04:00 UTC | 2023-11-02 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/bfxpzh0z5v9f.md) | maintenance | 2023-11-02 06:00 UTC | 2023-11-02 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/qp9fmh3r6958.md) | maintenance | 2023-11-03 04:01 UTC | 2023-11-03 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/5s2n98xph8j4.md) | maintenance | 2023-11-06 14:00 UTC | 2023-11-06 17:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Los Angeles](https://rewindex.com/company/bandwidth/incidents/2lg900y85qd2.md) | maintenance | 2023-11-07 05:01 UTC | 2023-11-07 11:27 UTC | 6.4 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/s822h93lmjr5.md) | maintenance | 2023-11-07 06:00 UTC | 2023-11-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/7wy8hwtbdk34.md) | maintenance | 2023-11-07 06:00 UTC | 2023-11-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/hq7h9ppbnbc6.md) | maintenance | 2023-11-09 04:00 UTC | 2023-11-09 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/5lxytmxmgkhb.md) | maintenance | 2023-11-09 05:00 UTC | 2023-11-09 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Global Data Centers Maintenance](https://rewindex.com/company/bandwidth/incidents/cchk0wcflj63.md) | maintenance | 2023-11-12 06:00 UTC | 2023-11-12 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Voice API Maintenance](https://rewindex.com/company/bandwidth/incidents/r4r3ssplq5dj.md) | maintenance | 2023-11-13 05:00 UTC | 2023-11-13 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Los Angeles](https://rewindex.com/company/bandwidth/incidents/cx3ydgszhj7q.md) | maintenance | 2023-11-14 08:00 UTC | 2023-11-14 13:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/m282ncb7fnln.md) | maintenance | 2023-11-16 04:00 UTC | 2023-11-16 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/0vh480x0ct4h.md) | maintenance | 2023-11-16 05:00 UTC | 2023-11-16 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - New York](https://rewindex.com/company/bandwidth/incidents/c13lppmztzbx.md) | maintenance | 2023-11-16 08:01 UTC | 2023-11-16 13:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - China](https://rewindex.com/company/bandwidth/incidents/nly5kd442dr8.md) | maintenance | 2023-11-21 13:03 UTC | 2023-11-21 14:32 UTC | 1.5 h | resolved |
| [\[Scheduled\] Global Portal Maintenance](https://rewindex.com/company/bandwidth/incidents/lhqq9d7fnl5h.md) | maintenance | 2023-11-27 23:00 UTC | 2023-11-28 01:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Voice API Maintenance](https://rewindex.com/company/bandwidth/incidents/81t84nchw5x4.md) | maintenance | 2023-11-28 05:01 UTC | 2023-11-28 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Belgium](https://rewindex.com/company/bandwidth/incidents/t8bxjcn3gvpp.md) | maintenance | 2023-11-28 19:00 UTC | 2023-11-28 23:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Network Maintenance - RDU Data Center](https://rewindex.com/company/bandwidth/incidents/my7190zxksqc.md) | maintenance | 2023-11-29 05:00 UTC | 2023-11-29 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/5w6x8m2v1py0.md) | maintenance | 2023-11-29 06:00 UTC | 2023-11-29 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/1580zhm3m8nd.md) | maintenance | 2023-11-30 04:00 UTC | 2023-11-30 08:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 28 status incidents in November 2023 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2023/11
- Citation: Bandwidth, “Bandwidth in November 2023” (2023-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2023/11 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in November 2023 (2023-11-01)](https://rewindex.com/company/bandwidth/2023/11)`


---
Canonical: https://rewindex.com/company/bandwidth/2023/11 · Markdown: https://rewindex.com/company/bandwidth/2023/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:41.063Z