# Bandwidth in September 2023: incidents, uptime and changes

> Bandwidth in September 2023: 24 incidents on its status page (10 major or critical), 68.19% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 24 (major/critical: 10) · Maintenance: 15
- By vendor impact label: critical 1, major 9, minor 7, none 7
- Uptime (vendor-reported): 68.19% free of major/critical incidents, 64.58% free of any incident; outage time 9.5 days, incident time 10.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/bandwidth/2023/08.md) · Next: [October 2023](https://rewindex.com/company/bandwidth/2023/10.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Voice Incident - Australia](https://rewindex.com/company/bandwidth/incidents/73dfst3t8kgs.md) | critical | 2023-09-27 03:45 UTC | 2023-09-28 19:11 UTC | 39 h | resolved |
| [Bandwidth International Market Impairment - Brazil - Manaus](https://rewindex.com/company/bandwidth/incidents/vg2bf7k6ws4s.md) | major | 2023-09-11 21:51 UTC | 2023-09-12 13:36 UTC | 16 h | resolved |
| [Bandwidth International Market Impairment - Brazil - Brasilia](https://rewindex.com/company/bandwidth/incidents/6vzr9v686hsf.md) | major | 2023-09-12 14:22 UTC | 2023-09-12 14:49 UTC | 27 min | resolved |
| [Bandwidth International:  Voice URI Incident](https://rewindex.com/company/bandwidth/incidents/8zr0jdyrdm77.md) | major | 2023-09-18 08:14 UTC | 2023-09-18 10:44 UTC | 2.5 h | resolved |
| [WebRTC Incident](https://rewindex.com/company/bandwidth/incidents/yjwgh07j0j14.md) | major | 2023-09-18 18:19 UTC | 2023-09-18 19:51 UTC | 1.5 h | resolved |
| [Bandwidth Dashboard, US & Canada Portal Latency](https://rewindex.com/company/bandwidth/incidents/36ybf0t978zv.md) | major | 2023-09-22 18:30 UTC | 2023-09-22 19:31 UTC | 1.0 h | resolved |
| [Global Portal - API & Insights Incident](https://rewindex.com/company/bandwidth/incidents/x4s8bjx2zszk.md) | major | 2023-09-28 11:48 UTC | 2023-09-28 12:25 UTC | 37 min | resolved |
| [Outbound 10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/jgsp77ks7t6l.md) | major | 2023-09-28 19:36 UTC | 2023-09-29 22:24 UTC | 27 h | resolved |
| [Bandwidth Dashboard Latency](https://rewindex.com/company/bandwidth/incidents/t3j3zt0jdg2p.md) | major | 2023-09-29 22:26 UTC | 2023-09-29 23:52 UTC | 1.4 h | resolved |
| [Bandwidth International Market Impairment - Brazil](https://rewindex.com/company/bandwidth/incidents/zfq9qrvfl268.md) | major | 2023-09-30 03:15 UTC | 2023-09-30 05:36 UTC | 2.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [ATL and JFK Calling Incident](https://rewindex.com/company/bandwidth/incidents/r64khjf8vx11.md) | none | 2023-09-07 16:23 UTC | 2023-09-07 16:23 UTC | 0 min | resolved |
| [ATL and JFK Voice Calling Incident](https://rewindex.com/company/bandwidth/incidents/3g1912gtp59q.md) | minor | 2023-09-07 16:48 UTC | 2023-09-07 20:46 UTC | 4.0 h | resolved |
| [Voice Incident, JFK](https://rewindex.com/company/bandwidth/incidents/b1csykt68g54.md) | none | 2023-09-08 02:21 UTC | 2023-09-08 02:21 UTC | 0 min | resolved |
| [Bandwidth Dashboard (US & CA) Incident](https://rewindex.com/company/bandwidth/incidents/9rcndzffddyt.md) | none | 2023-09-11 15:36 UTC | 2023-09-11 15:36 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Brazil - Manaus](https://rewindex.com/company/bandwidth/incidents/vg2bf7k6ws4s.md) | major | 2023-09-11 21:51 UTC | 2023-09-12 13:36 UTC | 16 h | resolved |
| [BWI Network Incident](https://rewindex.com/company/bandwidth/incidents/cygpzl8307fq.md) | none | 2023-09-12 05:00 UTC | 2023-09-12 05:00 UTC | 0 min | resolved |
| [Bandwidth International Market Impairment - Brazil - Brasilia](https://rewindex.com/company/bandwidth/incidents/6vzr9v686hsf.md) | major | 2023-09-12 14:22 UTC | 2023-09-12 14:49 UTC | 27 min | resolved |
| [Bandwidth Dashboard Incident- ACR](https://rewindex.com/company/bandwidth/incidents/scjf0tv0mg64.md) | minor | 2023-09-14 21:29 UTC | 2023-09-15 01:32 UTC | 4.0 h | resolved |
| [Bandwidth International:  Voice URI Incident](https://rewindex.com/company/bandwidth/incidents/8zr0jdyrdm77.md) | major | 2023-09-18 08:14 UTC | 2023-09-18 10:44 UTC | 2.5 h | resolved |
| [WebRTC Incident](https://rewindex.com/company/bandwidth/incidents/yjwgh07j0j14.md) | major | 2023-09-18 18:19 UTC | 2023-09-18 19:51 UTC | 1.5 h | resolved |
| [Bandwidth Dashboard- User Management](https://rewindex.com/company/bandwidth/incidents/cns0zh233jyp.md) | minor | 2023-09-20 12:37 UTC | 2023-09-20 13:34 UTC | 57 min | resolved |
| [Inbound Identity Headers Incident](https://rewindex.com/company/bandwidth/incidents/1lsn9lz2sy68.md) | minor | 2023-09-20 17:27 UTC | 2023-09-20 23:47 UTC | 6.3 h | resolved |
| [Additional 4470 Errors for Outbound MMS](https://rewindex.com/company/bandwidth/incidents/r4yf9p1yd7qv.md) | none | 2023-09-20 19:37 UTC | 2023-09-20 19:37 UTC | 0 min | resolved |
| [Inbound Calling Incident -Singapore](https://rewindex.com/company/bandwidth/incidents/sxvs1yf6dm6c.md) | none | 2023-09-21 12:08 UTC | 2023-09-21 12:08 UTC | 0 min | resolved |
| [Inbound Calling Incident - Verstat](https://rewindex.com/company/bandwidth/incidents/2jb7tj500f6n.md) | minor | 2023-09-21 19:24 UTC | 2023-09-21 23:01 UTC | 3.6 h | resolved |
| [Voice Incident - Singapore](https://rewindex.com/company/bandwidth/incidents/z63nwd147w9d.md) | minor | 2023-09-22 04:56 UTC | 2023-09-22 07:20 UTC | 2.4 h | resolved |
| [Bandwidth Dashboard, US & Canada Portal Latency](https://rewindex.com/company/bandwidth/incidents/36ybf0t978zv.md) | major | 2023-09-22 18:30 UTC | 2023-09-22 19:31 UTC | 1.0 h | resolved |
| [Bandwidth Dashboard, US & Canada  Incident](https://rewindex.com/company/bandwidth/incidents/vckn21jr7bgn.md) | none | 2023-09-25 15:30 UTC | 2023-09-25 15:30 UTC | 0 min | resolved |
| [BWI Network Incident: Possible Inbound Call Failures to Australia](https://rewindex.com/company/bandwidth/incidents/sy3qjywfwlkp.md) | minor | 2023-09-26 07:57 UTC | 2023-09-26 12:35 UTC | 4.6 h | resolved |
| [Voice Incident - Australia](https://rewindex.com/company/bandwidth/incidents/73dfst3t8kgs.md) | critical | 2023-09-27 03:45 UTC | 2023-09-28 19:11 UTC | 39 h | resolved |
| [Global Portal - API & Insights Incident](https://rewindex.com/company/bandwidth/incidents/x4s8bjx2zszk.md) | major | 2023-09-28 11:48 UTC | 2023-09-28 12:25 UTC | 37 min | resolved |
| [Outbound 10DLC Messaging Incident](https://rewindex.com/company/bandwidth/incidents/jgsp77ks7t6l.md) | major | 2023-09-28 19:36 UTC | 2023-09-29 22:24 UTC | 27 h | resolved |
| [Bandwidth Dashboard Latency](https://rewindex.com/company/bandwidth/incidents/t3j3zt0jdg2p.md) | major | 2023-09-29 22:26 UTC | 2023-09-29 23:52 UTC | 1.4 h | resolved |
| [Bandwidth International Market Impairment - Brazil](https://rewindex.com/company/bandwidth/incidents/zfq9qrvfl268.md) | major | 2023-09-30 03:15 UTC | 2023-09-30 05:36 UTC | 2.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/rjwz83pmn60r.md) | maintenance | 2023-09-07 04:00 UTC | 2023-09-07 18:00 UTC | 14 h | resolved |
| [\[Scheduled\] Voice Maintenance - Bulgaria](https://rewindex.com/company/bandwidth/incidents/wm3hj6z72l7z.md) | maintenance | 2023-09-10 23:00 UTC | 2023-09-11 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/n16dblcbbqnv.md) | maintenance | 2023-09-11 04:00 UTC | 2023-09-15 18:00 UTC | 5 d | resolved |
| [\[Scheduled\] Global Data Center Maintenance - China](https://rewindex.com/company/bandwidth/incidents/00vwfg8sqx35.md) | maintenance | 2023-09-14 12:01 UTC | 2023-09-14 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/r2h5np50sxtv.md) | maintenance | 2023-09-18 04:00 UTC | 2023-09-22 18:00 UTC | 5 d | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Australia](https://rewindex.com/company/bandwidth/incidents/3y0bzzl6m48g.md) | maintenance | 2023-09-18 12:00 UTC | 2023-09-18 14:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll-Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/3t666y1k8kv8.md) | maintenance | 2023-09-19 09:00 UTC | 2023-09-19 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - New York](https://rewindex.com/company/bandwidth/incidents/sgh9rq3c3dzk.md) | maintenance | 2023-09-20 08:00 UTC | 2023-09-20 10:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Los Angeles](https://rewindex.com/company/bandwidth/incidents/6pvm4mt6slj8.md) | maintenance | 2023-09-25 08:00 UTC | 2023-09-25 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/2tzk07n1wy8r.md) | maintenance | 2023-09-26 04:00 UTC | 2023-09-26 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/rl491tf4m5rq.md) | maintenance | 2023-09-27 06:01 UTC | 2023-09-27 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Emergency Voice Maintenance - Singapore](https://rewindex.com/company/bandwidth/incidents/g6k2sw8r87nm.md) | maintenance | 2023-09-27 16:00 UTC | 2023-09-27 18:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Global Data Center Maintenance - Germany](https://rewindex.com/company/bandwidth/incidents/td38m46kbf68.md) | maintenance | 2023-09-27 18:01 UTC | 2023-09-27 20:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/bbv1wf91syzt.md) | maintenance | 2023-09-28 06:00 UTC | 2023-09-28 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS & Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/pgswtm898rky.md) | maintenance | 2023-09-29 04:00 UTC | 2023-09-29 04:30 UTC | 30 min | resolved |

## Cite this

Bandwidth posted 24 status incidents in September 2023 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2023/09
- Citation: Bandwidth, “Bandwidth in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2023/09 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in September 2023 (2023-09-01)](https://rewindex.com/company/bandwidth/2023/09)`


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Canonical: https://rewindex.com/company/bandwidth/2023/09 · Markdown: https://rewindex.com/company/bandwidth/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:33:18.597Z