# Bandwidth in September 2021: incidents, uptime and changes

> Bandwidth in September 2021: 24 incidents on its status page (9 major or critical), 84.49% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/09
Last updated: 2021-10-06T17:01:00Z

- Incidents posted: 24 (major/critical: 9) · Maintenance: 48
- By vendor impact label: critical 6, major 3, minor 8, none 7
- Uptime (vendor-reported): 84.49% free of major/critical incidents, 77.71% free of any incident; outage time 4.7 days, incident time 6.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2021](https://rewindex.com/company/bandwidth/2021/08.md) · Next: [October 2021](https://rewindex.com/company/bandwidth/2021/10.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 330 - Evansville, IN](https://rewindex.com/company/bandwidth/incidents/dqt1xfvpwcm6.md) | critical | 2021-09-02 13:42 UTC | 2021-09-03 00:26 UTC | 11 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 488 (Lafayette, LA)](https://rewindex.com/company/bandwidth/incidents/5q31x6f82qt0.md) | critical | 2021-09-05 18:41 UTC | 2021-09-06 01:01 UTC | 6.3 h | resolved |
| [Outbound Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/vrjrlgxfj6vm.md) | critical | 2021-09-22 18:45 UTC | 2021-09-22 19:18 UTC | 33 min | resolved |
| [Voice and Messaging Incident](https://rewindex.com/company/bandwidth/incidents/d09cdj4qljc1.md) | critical | 2021-09-25 19:31 UTC | 2021-09-25 23:45 UTC | 4.2 h | resolved |
| [Voice, 911, Messaging, and Portal Incident](https://rewindex.com/company/bandwidth/incidents/42859mpb5d9d.md) | critical | 2021-09-26 15:41 UTC | 2021-09-27 00:43 UTC | 9.0 h | resolved |
| [Standard Voice and V2 Voice Incident](https://rewindex.com/company/bandwidth/incidents/4s2q5jyxmh7n.md) | critical | 2021-09-28 14:05 UTC | 2021-09-29 03:31 UTC | 13 h | resolved |
| [Bandwidth Local Market Impairment - 334 - Fort Wayne, IN](https://rewindex.com/company/bandwidth/incidents/ylhwb55jb8w9.md) | major | 2021-09-03 17:48 UTC | 2021-09-05 10:19 UTC | 41 h | resolved |
| [LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/24vq8whsygp5.md) | major | 2021-09-17 01:45 UTC | 2021-09-17 03:13 UTC | 1.5 h | resolved |
| [Off-Net Porting Completion Delays](https://rewindex.com/company/bandwidth/incidents/sqbgft7v4x2s.md) | major | 2021-09-20 16:28 UTC | 2021-09-20 17:19 UTC | 51 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 330 - Evansville, IN](https://rewindex.com/company/bandwidth/incidents/dqt1xfvpwcm6.md) | critical | 2021-09-02 13:42 UTC | 2021-09-03 00:26 UTC | 11 h | resolved |
| [Bandwidth Local Market Impairment - 420 - Asheville, NC](https://rewindex.com/company/bandwidth/incidents/st2yvtvlyb0n.md) | minor | 2021-09-02 14:18 UTC | 2021-09-03 00:26 UTC | 10 h | resolved |
| [Bandwidth Local Market Impairment - 334 - Fort Wayne, IN](https://rewindex.com/company/bandwidth/incidents/ylhwb55jb8w9.md) | major | 2021-09-03 17:48 UTC | 2021-09-05 10:19 UTC | 41 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 488 (Lafayette, LA)](https://rewindex.com/company/bandwidth/incidents/5q31x6f82qt0.md) | critical | 2021-09-05 18:41 UTC | 2021-09-06 01:01 UTC | 6.3 h | resolved |
| [Bandwidth Local Market Impairment LATA's 564 (Corpus Christie, TX) and 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/k2j1sl3dc7kn.md) | none | 2021-09-10 01:11 UTC | 2021-09-12 08:21 UTC | 2 d | resolved |
| [Bandwidth Local Market Impairment - 420 - Asheville NC](https://rewindex.com/company/bandwidth/incidents/p1mp6hmry696.md) | none | 2021-09-10 04:58 UTC | 2021-09-10 08:41 UTC | 3.7 h | resolved |
| [Toll Free Messaging Delays](https://rewindex.com/company/bandwidth/incidents/fwp0krt5t00v.md) | minor | 2021-09-10 21:45 UTC | 2021-09-10 22:24 UTC | 39 min | resolved |
| [Possible Post Dial Delay Issue for Outbound calls to Verizon](https://rewindex.com/company/bandwidth/incidents/kxl7g9btbtkr.md) | none | 2021-09-13 16:00 UTC | 2021-09-13 16:00 UTC | 0 min | resolved |
| [Network Incident](https://rewindex.com/company/bandwidth/incidents/tyvvh1yg4jkm.md) | none | 2021-09-16 03:00 UTC | 2021-09-16 03:00 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment - LATA 342 Marquette, MI](https://rewindex.com/company/bandwidth/incidents/npht9bw2rmwf.md) | none | 2021-09-16 03:55 UTC | 2021-09-16 21:18 UTC | 17 h | resolved |
| [V2 Voice Conference Incident](https://rewindex.com/company/bandwidth/incidents/g5ywvjhyg2fx.md) | minor | 2021-09-16 12:25 UTC | 2021-09-16 13:36 UTC | 1.2 h | resolved |
| [LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/24vq8whsygp5.md) | major | 2021-09-17 01:45 UTC | 2021-09-17 03:13 UTC | 1.5 h | resolved |
| [Bandwidth Local Market Impairment - 420 - Asheville, NC](https://rewindex.com/company/bandwidth/incidents/cj6fnxdsg0kj.md) | none | 2021-09-17 04:29 UTC | 2021-09-17 07:04 UTC | 2.6 h | resolved |
| [Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/l38sbwxk7h5x.md) | none | 2021-09-17 21:18 UTC | 2021-09-17 21:18 UTC | 0 min | resolved |
| [Off-Net Porting Completion Delays](https://rewindex.com/company/bandwidth/incidents/sqbgft7v4x2s.md) | major | 2021-09-20 16:28 UTC | 2021-09-20 17:19 UTC | 51 min | resolved |
| [Outbound Canada Calling Incident](https://rewindex.com/company/bandwidth/incidents/vrjrlgxfj6vm.md) | critical | 2021-09-22 18:45 UTC | 2021-09-22 19:18 UTC | 33 min | resolved |
| [AT&T Ringback Incident](https://rewindex.com/company/bandwidth/incidents/0p136vtmynqq.md) | minor | 2021-09-25 01:32 UTC | 2021-09-25 03:28 UTC | 1.9 h | resolved |
| [Voice and Messaging Incident](https://rewindex.com/company/bandwidth/incidents/d09cdj4qljc1.md) | critical | 2021-09-25 19:31 UTC | 2021-09-25 23:45 UTC | 4.2 h | resolved |
| [Voice, 911, Messaging, and Portal Incident](https://rewindex.com/company/bandwidth/incidents/42859mpb5d9d.md) | critical | 2021-09-26 15:41 UTC | 2021-09-27 00:43 UTC | 9.0 h | resolved |
| [V2 Voice, Standard Voice, 911, Portal & API, Porting, Toll-Free Messaging, New Number Ordering Intermittent Incident](https://rewindex.com/company/bandwidth/incidents/ch3w8l1v5tbj.md) | minor | 2021-09-27 13:12 UTC | 2021-09-28 00:03 UTC | 11 h | resolved |
| [Porting Incident](https://rewindex.com/company/bandwidth/incidents/r4znfprk16p7.md) | minor | 2021-09-27 13:25 UTC | 2021-09-27 13:53 UTC | 28 min | resolved |
| [Standard Voice and V2 Voice Incident](https://rewindex.com/company/bandwidth/incidents/4s2q5jyxmh7n.md) | critical | 2021-09-28 14:05 UTC | 2021-09-29 03:31 UTC | 13 h | resolved |
| [Inbound Calling Incident](https://rewindex.com/company/bandwidth/incidents/krmlg4nd8vgn.md) | minor | 2021-09-29 13:46 UTC | 2021-09-29 18:05 UTC | 4.3 h | resolved |
| [911, Inbound & Outbound Voice, V2 Voice, Portal and API, Messaging Incident](https://rewindex.com/company/bandwidth/incidents/d8vft1kpxdmk.md) | minor | 2021-09-29 17:01 UTC | 2021-10-06 17:27 UTC | 7 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/wc40pg18vptt.md) | maintenance | 2021-09-01 00:03 UTC | 2021-09-01 02:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3rngzdhqm7l5.md) | maintenance | 2021-09-01 04:02 UTC | 2021-09-01 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6yhw3rllq0kw.md) | maintenance | 2021-09-01 05:00 UTC | 2021-09-01 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/82156nlwnbcy.md) | maintenance | 2021-09-02 03:00 UTC | 2021-09-02 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/63cwxhbn5fzz.md) | maintenance | 2021-09-02 07:31 UTC | 2021-09-02 11:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/kw4pfc8t1lcx.md) | maintenance | 2021-09-03 04:30 UTC | 2021-09-03 08:30 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g4hmvgcpm1d8.md) | maintenance | 2021-09-03 05:00 UTC | 2021-09-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/xy16h2wy1z3k.md) | maintenance | 2021-09-06 05:01 UTC | 2021-09-06 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z189l0t63zh9.md) | maintenance | 2021-09-07 02:00 UTC | 2021-09-07 09:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/pfk0648rd78h.md) | maintenance | 2021-09-07 04:00 UTC | 2021-09-07 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zz3mmkrz5jdr.md) | maintenance | 2021-09-08 04:02 UTC | 2021-09-08 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/xqywzkgz35qf.md) | maintenance | 2021-09-08 04:02 UTC | 2021-09-08 05:00 UTC | 58 min | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/bcmz9nr8lxg5.md) | maintenance | 2021-09-08 04:02 UTC | 2021-09-08 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zqzv5dfyhk2l.md) | maintenance | 2021-09-08 04:31 UTC | 2021-09-08 11:00 UTC | 6.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS/SMS](https://rewindex.com/company/bandwidth/incidents/sn6tg2xhmp37.md) | maintenance | 2021-09-09 03:00 UTC | 2021-09-09 08:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/0xjssxqhw6xx.md) | maintenance | 2021-09-09 03:00 UTC | 2021-09-09 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t47y3kpry1r9.md) | maintenance | 2021-09-09 04:00 UTC | 2021-09-09 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bv9k4zm55xhl.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gqx8h6ydrp0d.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/yfwpzmp0617b.md) | maintenance | 2021-09-09 05:00 UTC | 2021-09-09 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/24g1d171pxts.md) | maintenance | 2021-09-10 04:01 UTC | 2021-09-10 05:00 UTC | 59 min | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/fhb3rhnfn4rb.md) | maintenance | 2021-09-10 04:01 UTC | 2021-09-10 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zlw9tkg9p6w5.md) | maintenance | 2021-09-10 04:01 UTC | 2021-09-10 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/t6gvlhbjqdl1.md) | maintenance | 2021-09-13 04:00 UTC | 2021-09-13 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6fxs1hwwcxb1.md) | maintenance | 2021-09-14 02:00 UTC | 2021-09-14 11:01 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/lt4b4tfzqx10.md) | maintenance | 2021-09-14 04:00 UTC | 2021-09-14 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4n3s1js9gcf1.md) | maintenance | 2021-09-15 05:00 UTC | 2021-09-15 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/ffs2ybfbmk7l.md) | maintenance | 2021-09-15 05:00 UTC | 2021-09-15 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/rsp52t7vjtgh.md) | maintenance | 2021-09-16 03:00 UTC | 2021-09-16 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/cql6y7k19nth.md) | maintenance | 2021-09-16 04:00 UTC | 2021-09-16 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/sj6ynp7xb8lg.md) | maintenance | 2021-09-16 06:00 UTC | 2021-09-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/7z4mx0r9wnp7.md) | maintenance | 2021-09-16 07:30 UTC | 2021-09-16 11:00 UTC | 3.5 h | resolved |
| [\[Scheduled\] URGENT V1 Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/ghr1q4n1ntgv.md) | maintenance | 2021-09-17 04:00 UTC | 2021-09-17 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gh581v096gt3.md) | maintenance | 2021-09-21 04:00 UTC | 2021-09-21 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6pss9tmwdfhl.md) | maintenance | 2021-09-22 05:01 UTC | 2021-09-22 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/qqdsh76vnr7l.md) | maintenance | 2021-09-23 03:01 UTC | 2021-09-23 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/gcxj1k4pdkks.md) | maintenance | 2021-09-23 06:00 UTC | 2021-09-23 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/7bng8xh9jh0r.md) | maintenance | 2021-09-24 04:02 UTC | 2021-09-24 05:01 UTC | 59 min | resolved |
| [\[Scheduled\] Local Market Maintenance - 434 - Columbia, SC](https://rewindex.com/company/bandwidth/incidents/j05my2gkzv43.md) | maintenance | 2021-09-24 04:05 UTC | 2021-09-24 09:00 UTC | 4.9 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/g60j463pgx62.md) | maintenance | 2021-09-24 06:00 UTC | 2021-09-24 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/pj1czmp59mkw.md) | maintenance | 2021-09-27 05:02 UTC | 2021-09-27 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/df81s7rysfv9.md) | maintenance | 2021-09-28 04:00 UTC | 2021-09-28 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/9tn31htglvf6.md) | maintenance | 2021-09-28 05:00 UTC | 2021-09-28 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/zkxxlzsgf7js.md) | maintenance | 2021-09-28 06:00 UTC | 2021-09-28 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/vbnyy7s4pnkj.md) | maintenance | 2021-09-29 05:00 UTC | 2021-09-29 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/dnbbld9f6kck.md) | maintenance | 2021-09-29 06:01 UTC | 2021-09-29 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/hf5nrnmjkpg9.md) | maintenance | 2021-09-30 03:03 UTC | 2021-09-30 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/bh6t538gyvpq.md) | maintenance | 2021-09-30 05:04 UTC | 2021-09-30 11:00 UTC | 5.9 h | resolved |

## Cite this

Bandwidth posted 24 status incidents in September 2021 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/09
- Citation: Bandwidth, “Bandwidth in September 2021” (2021-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/09 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in September 2021 (2021-09-01)](https://rewindex.com/company/bandwidth/2021/09)`


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Canonical: https://rewindex.com/company/bandwidth/2021/09 · Markdown: https://rewindex.com/company/bandwidth/2021/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:27.578Z