# Bandwidth in May 2021: incidents, uptime and changes

> Bandwidth in May 2021: 22 incidents on its status page (9 major or critical), 87.06% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 22 (major/critical: 9) · Maintenance: 40
- By vendor impact label: critical 3, major 6, minor 4, none 9
- Uptime (vendor-reported): 87.06% free of major/critical incidents, 86.14% free of any incident; outage time 4.0 days, incident time 4.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/bandwidth/2021/04.md) · Next: [June 2021](https://rewindex.com/company/bandwidth/2021/06.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - LATA: 668 (Tucson, AZ)](https://rewindex.com/company/bandwidth/incidents/tyhr35zyptp9.md) | critical | 2021-05-01 19:42 UTC | 2021-05-03 11:33 UTC | 40 h | resolved |
| [Bandwidth Local Market Impairment - 650- Billings, MT](https://rewindex.com/company/bandwidth/incidents/q8fh3mn0lf7y.md) | critical | 2021-05-10 09:34 UTC | 2021-05-10 13:48 UTC | 4.2 h | resolved |
| [Bandwidth Local Market Impairment - LATA 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/t48djm26zc6n.md) | critical | 2021-05-13 02:50 UTC | 2021-05-13 16:27 UTC | 14 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/3dq3xrxswm6n.md) | major | 2021-05-04 07:14 UTC | 2021-05-04 14:41 UTC | 7.5 h | resolved |
| [Possible Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/073nqbshybrq.md) | major | 2021-05-05 13:12 UTC | 2021-05-05 21:33 UTC | 8.3 h | resolved |
| [Bandwidth Local Market Impairment - 250 - Lynchburg VA](https://rewindex.com/company/bandwidth/incidents/5w9ltxh5wr6g.md) | major | 2021-05-06 20:51 UTC | 2021-05-07 08:43 UTC | 12 h | resolved |
| [Toll Free Activation Delays](https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr.md) | major | 2021-05-12 15:02 UTC | 2021-05-12 20:39 UTC | 5.6 h | resolved |
| [Possible Toll Free Activation delays](https://rewindex.com/company/bandwidth/incidents/vk0dk2zqtbt5.md) | major | 2021-05-13 15:59 UTC | 2021-05-13 18:39 UTC | 2.7 h | resolved |
| [Bandwidth Local Market Impairment - 246 - Culpeper, VA](https://rewindex.com/company/bandwidth/incidents/wnvrzj7hcg9d.md) | major | 2021-05-28 17:44 UTC | 2021-05-28 20:48 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - LATA: 668 (Tucson, AZ)](https://rewindex.com/company/bandwidth/incidents/tyhr35zyptp9.md) | critical | 2021-05-01 19:42 UTC | 2021-05-03 11:33 UTC | 40 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 568 (Harlingen, TX)](https://rewindex.com/company/bandwidth/incidents/3dq3xrxswm6n.md) | major | 2021-05-04 07:14 UTC | 2021-05-04 14:41 UTC | 7.5 h | resolved |
| [DFW Voice Incident](https://rewindex.com/company/bandwidth/incidents/jrtlt6d57lz4.md) | none | 2021-05-05 01:30 UTC | 2021-05-05 01:30 UTC | 0 min | resolved |
| [API Voice Calls - DFW](https://rewindex.com/company/bandwidth/incidents/jxgqwdb5jlgs.md) | minor | 2021-05-05 02:07 UTC | 2021-05-05 02:33 UTC | 26 min | resolved |
| [DFW Messaging Binds](https://rewindex.com/company/bandwidth/incidents/8grkmnb5lx27.md) | minor | 2021-05-05 02:12 UTC | 2021-05-05 02:47 UTC | 35 min | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/9dqlv3vsdkvh.md) | minor | 2021-05-05 12:56 UTC | 2021-05-05 18:01 UTC | 5.1 h | resolved |
| [Possible Off-Net Porting Delays](https://rewindex.com/company/bandwidth/incidents/073nqbshybrq.md) | major | 2021-05-05 13:12 UTC | 2021-05-05 21:33 UTC | 8.3 h | resolved |
| [Bandwidth Local Market Impairment - 250 - Lynchburg VA](https://rewindex.com/company/bandwidth/incidents/5w9ltxh5wr6g.md) | major | 2021-05-06 20:51 UTC | 2021-05-07 08:43 UTC | 12 h | resolved |
| [Bandwidth Local Market Impairment - 650- Billings, MT](https://rewindex.com/company/bandwidth/incidents/ljv5vxrqz4xb.md) | none | 2021-05-09 10:14 UTC | 2021-05-09 20:59 UTC | 11 h | resolved |
| [Bandwidth Local Market Impairment - 650- Billings, MT](https://rewindex.com/company/bandwidth/incidents/q8fh3mn0lf7y.md) | critical | 2021-05-10 09:34 UTC | 2021-05-10 13:48 UTC | 4.2 h | resolved |
| [Toll Free Activation Delays](https://rewindex.com/company/bandwidth/incidents/7nbgm5qcz7cr.md) | major | 2021-05-12 15:02 UTC | 2021-05-12 20:39 UTC | 5.6 h | resolved |
| [Bandwidth Local Market Impairment - LATA 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/t48djm26zc6n.md) | critical | 2021-05-13 02:50 UTC | 2021-05-13 16:27 UTC | 14 h | resolved |
| [Possible Toll Free Activation delays](https://rewindex.com/company/bandwidth/incidents/vk0dk2zqtbt5.md) | major | 2021-05-13 15:59 UTC | 2021-05-13 18:39 UTC | 2.7 h | resolved |
| [DFW Data Center Incident](https://rewindex.com/company/bandwidth/incidents/qzbwyq0tf3jc.md) | none | 2021-05-17 20:00 UTC | 2021-05-17 20:00 UTC | 0 min | resolved |
| [Porting Delays - Lumen Port-Ins](https://rewindex.com/company/bandwidth/incidents/f0clqh625x3r.md) | none | 2021-05-18 16:46 UTC | 2021-05-18 19:52 UTC | 3.1 h | resolved |
| [Regional 911 Routing Incident](https://rewindex.com/company/bandwidth/incidents/9jq1tjqfbmtm.md) | none | 2021-05-20 19:39 UTC | 2021-05-21 00:27 UTC | 4.8 h | resolved |
| [Possible On-net Porting Delays](https://rewindex.com/company/bandwidth/incidents/qbjlr2m8d742.md) | minor | 2021-05-25 17:33 UTC | 2021-05-25 23:25 UTC | 5.9 h | resolved |
| [Bandwidth Local Market Impairment - LATA 246 - Culpeper, VA](https://rewindex.com/company/bandwidth/incidents/fl8cspv9qgzp.md) | none | 2021-05-26 20:21 UTC | 2021-05-28 08:38 UTC | 36 h | resolved |
| [Bandwidth Local Market Impairment - 256 - Clarksburg, WV](https://rewindex.com/company/bandwidth/incidents/lvtgmnzr9j67.md) | none | 2021-05-26 23:42 UTC | 2021-05-27 14:02 UTC | 14 h | resolved |
| [Bandwidth Local Market Impairment-- Lata 534 - Topeka, KS](https://rewindex.com/company/bandwidth/incidents/kcklntlk7nr7.md) | none | 2021-05-27 02:53 UTC | 2021-05-27 13:47 UTC | 11 h | resolved |
| [Bandwidth Local Market Impairment - 246 - Culpeper, VA](https://rewindex.com/company/bandwidth/incidents/wnvrzj7hcg9d.md) | major | 2021-05-28 17:44 UTC | 2021-05-28 20:48 UTC | 3.1 h | resolved |
| [Bandwidth Local Market Impairment - 220 - Pleasantville NJ](https://rewindex.com/company/bandwidth/incidents/s2zpnh8wt86c.md) | none | 2021-05-29 08:14 UTC | 2021-05-29 13:06 UTC | 4.9 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Emergency Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/bz35zywbhgdr.md) | maintenance | 2021-05-01 04:01 UTC | 2021-05-01 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5l57d3bj1pqz.md) | maintenance | 2021-05-04 02:00 UTC | 2021-05-04 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t2s99yd43nnq.md) | maintenance | 2021-05-06 02:00 UTC | 2021-05-06 10:03 UTC | 8.1 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/2f0zbpp67xjf.md) | maintenance | 2021-05-06 03:00 UTC | 2021-05-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/h2n23mwx7ww3.md) | maintenance | 2021-05-07 03:01 UTC | 2021-05-07 13:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/zyydrx5yt93r.md) | maintenance | 2021-05-07 04:00 UTC | 2021-05-07 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance](https://rewindex.com/company/bandwidth/incidents/wx0wwpkm5yhq.md) | maintenance | 2021-05-07 17:45 UTC | 2021-05-07 18:15 UTC | 30 min | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/w4d5ym6n365g.md) | maintenance | 2021-05-08 04:01 UTC | 2021-05-08 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/v9k4zb0jdq86.md) | maintenance | 2021-05-13 03:01 UTC | 2021-05-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] My.Bandwidth Legacy Portal Maintenance](https://rewindex.com/company/bandwidth/incidents/0wldg2c7twtx.md) | maintenance | 2021-05-13 04:00 UTC | 2021-05-13 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/p17pb1xscq0t.md) | maintenance | 2021-05-13 05:00 UTC | 2021-05-13 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/qv6f35s1tx67.md) | maintenance | 2021-05-14 05:00 UTC | 2021-05-14 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nqjqnqjfp0s3.md) | maintenance | 2021-05-18 02:00 UTC | 2021-05-18 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL](https://rewindex.com/company/bandwidth/incidents/pqwf7sf772hf.md) | maintenance | 2021-05-18 04:00 UTC | 2021-05-18 09:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 734 - Bakersfield, CA](https://rewindex.com/company/bandwidth/incidents/msf12kxcbc4v.md) | maintenance | 2021-05-18 04:00 UTC | 2021-05-18 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/1nk0zjqj87s7.md) | maintenance | 2021-05-18 06:00 UTC | 2021-05-18 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kss4brtdlmwx.md) | maintenance | 2021-05-19 02:00 UTC | 2021-05-19 10:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/tyztlppg2882.md) | maintenance | 2021-05-19 04:00 UTC | 2021-05-19 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/6w9czpxjzmxb.md) | maintenance | 2021-05-19 07:01 UTC | 2021-05-19 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/gmvc8x9lmsn9.md) | maintenance | 2021-05-20 03:02 UTC | 2021-05-20 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5gsd1c4y9fnn.md) | maintenance | 2021-05-20 04:02 UTC | 2021-05-20 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 922 - Cincinnati, OH](https://rewindex.com/company/bandwidth/incidents/0xrzfx79g3mx.md) | maintenance | 2021-05-20 04:03 UTC | 2021-05-20 09:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/bszwgdv0pb2h.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/zl19zfh8bc37.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/03bp51693xv9.md) | maintenance | 2021-05-21 04:00 UTC | 2021-05-21 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t9g6xskk803m.md) | maintenance | 2021-05-21 05:04 UTC | 2021-05-21 11:00 UTC | 5.9 h | resolved |
| [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/fm6dqmkpqybk.md) | maintenance | 2021-05-21 09:30 UTC | 2021-05-21 10:00 UTC | 30 min | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/fpmsvkxbqhqs.md) | maintenance | 2021-05-22 12:00 UTC | 2021-05-23 00:01 UTC | 12 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - JFK & LAX](https://rewindex.com/company/bandwidth/incidents/jybpw7st1vcq.md) | maintenance | 2021-05-24 04:00 UTC | 2021-05-24 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/d4djqr160tyg.md) | maintenance | 2021-05-24 05:00 UTC | 2021-05-24 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kg9jqdgzy44p.md) | maintenance | 2021-05-25 04:00 UTC | 2021-05-25 11:02 UTC | 7.0 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - JFK](https://rewindex.com/company/bandwidth/incidents/scfsdvgp7c0s.md) | maintenance | 2021-05-25 04:00 UTC | 2021-05-25 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Proxy Maintenance - Bandwidth 7](https://rewindex.com/company/bandwidth/incidents/kcnzxj86q2sz.md) | maintenance | 2021-05-26 04:00 UTC | 2021-05-26 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hcsj53z1q7xh.md) | maintenance | 2021-05-26 05:00 UTC | 2021-05-26 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/m9sp9hrlp0p1.md) | maintenance | 2021-05-27 03:03 UTC | 2021-05-27 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Proxy Maintenance - Bandwidth 9](https://rewindex.com/company/bandwidth/incidents/1f0fvhz65b29.md) | maintenance | 2021-05-27 04:00 UTC | 2021-05-27 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/y6p1kb3r79rx.md) | maintenance | 2021-05-27 05:01 UTC | 2021-05-27 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/c1rx9bchsjrc.md) | maintenance | 2021-05-28 05:00 UTC | 2021-05-28 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/yyrt5gfc1c02.md) | maintenance | 2021-05-28 09:01 UTC | 2021-05-28 10:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/1bb5g2wll66s.md) | maintenance | 2021-05-31 05:00 UTC | 2021-05-31 11:00 UTC | 6.0 h | resolved |

## Cite this

Bandwidth posted 22 status incidents in May 2021 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/05
- Citation: Bandwidth, “Bandwidth in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/05 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in May 2021 (2021-05-01)](https://rewindex.com/company/bandwidth/2021/05)`


---
Canonical: https://rewindex.com/company/bandwidth/2021/05 · Markdown: https://rewindex.com/company/bandwidth/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:48.695Z