# Bandwidth in April 2021: incidents, uptime and changes

> Bandwidth in April 2021: 16 incidents on its status page (2 major or critical), 95.66% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 16 (major/critical: 2) · Maintenance: 48
- By vendor impact label: major 2, minor 5, none 9
- Uptime (vendor-reported): 95.66% free of major/critical incidents, 93.71% free of any incident; outage time 31 h 12 min, incident time 45 h 17 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/bandwidth/2021/03.md) · Next: [May 2021](https://rewindex.com/company/bandwidth/2021/05.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Toll Free porting delays](https://rewindex.com/company/bandwidth/incidents/xb9zm31vfcdz.md) | major | 2021-04-07 15:44 UTC | 2021-04-07 22:02 UTC | 6.3 h | resolved |
| [Possible Inbound call failures for Canadian numbers & Canada Porting Delays](https://rewindex.com/company/bandwidth/incidents/49ytp08s5bdk.md) | major | 2021-04-27 15:34 UTC | 2021-04-28 16:28 UTC | 25 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Dashboard API Incident](https://rewindex.com/company/bandwidth/incidents/y9t9d25yktqd.md) | none | 2021-04-01 16:00 UTC | 2021-04-01 16:00 UTC | 0 min | resolved |
| [V1 Application Platform: Transcriptions Delay](https://rewindex.com/company/bandwidth/incidents/0y3mqcbvfcqp.md) | minor | 2021-04-01 17:20 UTC | 2021-04-01 18:12 UTC | 52 min | resolved |
| [Bandwidth Dashboard API Incident](https://rewindex.com/company/bandwidth/incidents/l4hhpr38lsqc.md) | none | 2021-04-01 23:00 UTC | 2021-04-01 23:00 UTC | 0 min | resolved |
| [Toll Free porting delays](https://rewindex.com/company/bandwidth/incidents/xb9zm31vfcdz.md) | major | 2021-04-07 15:44 UTC | 2021-04-07 22:02 UTC | 6.3 h | resolved |
| [Dashboard incident](https://rewindex.com/company/bandwidth/incidents/d3wfsrjzdjlm.md) | none | 2021-04-12 19:30 UTC | 2021-04-12 19:30 UTC | 0 min | resolved |
| [Inbound Toll-Free Call Failures](https://rewindex.com/company/bandwidth/incidents/l8p3p9zmz3jq.md) | minor | 2021-04-19 12:47 UTC | 2021-04-19 14:12 UTC | 1.4 h | resolved |
| [Direct Network Connection Incident - ATL](https://rewindex.com/company/bandwidth/incidents/k63q9s5zy033.md) | minor | 2021-04-19 17:55 UTC | 2021-04-20 01:10 UTC | 7.3 h | resolved |
| [Toll Free Port Activation Incident](https://rewindex.com/company/bandwidth/incidents/4bjxwpm49fvw.md) | minor | 2021-04-20 16:32 UTC | 2021-04-20 18:46 UTC | 2.2 h | resolved |
| [Possible Call Failure Issue](https://rewindex.com/company/bandwidth/incidents/yrrvbdfvcm0g.md) | none | 2021-04-22 02:00 UTC | 2021-04-22 02:00 UTC | 0 min | resolved |
| [Possible Downtime for Dashboard Reports](https://rewindex.com/company/bandwidth/incidents/tnd4224hszpx.md) | none | 2021-04-26 19:44 UTC | 2021-04-26 19:44 UTC | 0 min | resolved |
| [Potential Off-Net Porting delays](https://rewindex.com/company/bandwidth/incidents/ryxqrz3q7bt3.md) | minor | 2021-04-27 13:15 UTC | 2021-04-27 19:55 UTC | 6.7 h | resolved |
| [Possible Inbound call failures for Canadian numbers & Canada Porting Delays](https://rewindex.com/company/bandwidth/incidents/49ytp08s5bdk.md) | major | 2021-04-27 15:34 UTC | 2021-04-28 16:28 UTC | 25 h | resolved |
| [Bandwidth Local Market Impairment - LATA:428 (Wilmington, NC)](https://rewindex.com/company/bandwidth/incidents/xx58z76sl9tv.md) | none | 2021-04-28 16:21 UTC | 2021-04-28 23:30 UTC | 7.2 h | resolved |
| [Bandwidth Dashboard API Incident](https://rewindex.com/company/bandwidth/incidents/q6g5tv5966mn.md) | none | 2021-04-29 14:00 UTC | 2021-04-29 14:00 UTC | 0 min | resolved |
| [Messaging delivery incident](https://rewindex.com/company/bandwidth/incidents/tpxx0qvmjsz0.md) | none | 2021-04-29 18:00 UTC | 2021-04-29 18:00 UTC | 0 min | resolved |
| [Network Incident](https://rewindex.com/company/bandwidth/incidents/91jxcvcl46lr.md) | none | 2021-04-29 19:50 UTC | 2021-04-29 20:58 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - 974 - Rochester, NY](https://rewindex.com/company/bandwidth/incidents/1kyz6z1svxps.md) | maintenance | 2021-04-01 04:00 UTC | 2021-04-01 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4g81lpwbrslc.md) | maintenance | 2021-04-01 05:00 UTC | 2021-04-01 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/yv26tkszdrf7.md) | maintenance | 2021-04-01 07:00 UTC | 2021-04-01 13:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/xw1qbtdnrzx0.md) | maintenance | 2021-04-02 05:01 UTC | 2021-04-02 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] V1 Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/87p7b94qcc18.md) | maintenance | 2021-04-02 09:01 UTC | 2021-04-02 10:00 UTC | 59 min | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bsgcl84nrytn.md) | maintenance | 2021-04-06 03:01 UTC | 2021-04-06 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/rd0vc7l6dh50.md) | maintenance | 2021-04-07 03:00 UTC | 2021-04-07 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/j7m8rcn5w19t.md) | maintenance | 2021-04-08 03:01 UTC | 2021-04-08 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q1pfz0mj09w3.md) | maintenance | 2021-04-08 03:01 UTC | 2021-04-08 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/f789wthgspd2.md) | maintenance | 2021-04-09 02:00 UTC | 2021-04-09 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 624 - Duluth, MN](https://rewindex.com/company/bandwidth/incidents/tdqlj4rbt0gd.md) | maintenance | 2021-04-12 03:00 UTC | 2021-04-12 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] My.Bandwidth Legacy Portal Maintenance](https://rewindex.com/company/bandwidth/incidents/j5f2z30lfh2l.md) | maintenance | 2021-04-12 04:00 UTC | 2021-04-12 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8bzgb8v0wjlw.md) | maintenance | 2021-04-13 03:06 UTC | 2021-04-13 11:00 UTC | 7.9 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/g6trs7qt1b16.md) | maintenance | 2021-04-13 04:01 UTC | 2021-04-13 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hmds0bxb69gl.md) | maintenance | 2021-04-14 02:00 UTC | 2021-04-14 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/f6rdpfwh4f3p.md) | maintenance | 2021-04-14 04:00 UTC | 2021-04-14 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/rdsm9brgkg9s.md) | maintenance | 2021-04-15 03:01 UTC | 2021-04-15 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yl8rbqshm7qn.md) | maintenance | 2021-04-15 04:00 UTC | 2021-04-15 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/1nr26mlhfs3j.md) | maintenance | 2021-04-15 05:01 UTC | 2021-04-15 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/dt55mytblrkz.md) | maintenance | 2021-04-16 05:00 UTC | 2021-04-16 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/p914lfgckmd0.md) | maintenance | 2021-04-16 07:03 UTC | 2021-04-16 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t5z87sjfm85v.md) | maintenance | 2021-04-17 13:00 UTC | 2021-04-17 22:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/q6pn2tpt00dj.md) | maintenance | 2021-04-19 04:00 UTC | 2021-04-19 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/5sqppl304jnc.md) | maintenance | 2021-04-19 04:00 UTC | 2021-04-19 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/tl2kdhrmzxdr.md) | maintenance | 2021-04-20 04:00 UTC | 2021-04-20 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/60t53294lp54.md) | maintenance | 2021-04-20 04:00 UTC | 2021-04-20 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0b2yvgrc1jxm.md) | maintenance | 2021-04-21 03:00 UTC | 2021-04-21 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/htd7gyhtct4d.md) | maintenance | 2021-04-21 05:01 UTC | 2021-04-21 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6bl28vt22jv4.md) | maintenance | 2021-04-21 05:02 UTC | 2021-04-21 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/32lvh7fgp1y5.md) | maintenance | 2021-04-21 07:00 UTC | 2021-04-21 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/6lztphpb6w0k.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 07:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6pfg99p0gnnr.md) | maintenance | 2021-04-22 04:00 UTC | 2021-04-22 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/c84v9mg40sbt.md) | maintenance | 2021-04-22 04:00 UTC | 2021-04-22 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/30npk5fpv89l.md) | maintenance | 2021-04-22 05:00 UTC | 2021-04-22 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/99jz5v9j8mkm.md) | maintenance | 2021-04-22 05:00 UTC | 2021-04-22 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r95ysywzlhtm.md) | maintenance | 2021-04-22 06:02 UTC | 2021-04-22 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vtp48mbfvsnp.md) | maintenance | 2021-04-23 03:00 UTC | 2021-04-23 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/m4gkgf9k604k.md) | maintenance | 2021-04-23 06:00 UTC | 2021-04-23 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 124 - Burlington, VT](https://rewindex.com/company/bandwidth/incidents/vwqpnhgvvxf7.md) | maintenance | 2021-04-24 04:00 UTC | 2021-04-24 14:01 UTC | 10 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 124 - Burlington, VT](https://rewindex.com/company/bandwidth/incidents/9h9x9wrwgr14.md) | maintenance | 2021-04-25 04:00 UTC | 2021-04-25 14:00 UTC | 10 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/m36bysd9kt8p.md) | maintenance | 2021-04-26 04:00 UTC | 2021-04-26 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/q48xch79s6jj.md) | maintenance | 2021-04-27 04:00 UTC | 2021-04-27 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4b94vb22xt0z.md) | maintenance | 2021-04-28 03:02 UTC | 2021-04-28 12:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/jbkw030tqlql.md) | maintenance | 2021-04-29 03:00 UTC | 2021-04-29 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yj7ndlg2q69q.md) | maintenance | 2021-04-29 03:00 UTC | 2021-04-29 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/fh9hgxy74g8v.md) | maintenance | 2021-04-29 07:00 UTC | 2021-04-29 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gt9pp9218y95.md) | maintenance | 2021-04-30 03:00 UTC | 2021-04-30 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Emergency Network Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/p3y5csy539d7.md) | maintenance | 2021-04-30 04:00 UTC | 2021-04-30 08:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 16 status incidents in April 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/04
- Citation: Bandwidth, “Bandwidth in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/04 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in April 2021 (2021-04-01)](https://rewindex.com/company/bandwidth/2021/04)`


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Canonical: https://rewindex.com/company/bandwidth/2021/04 · Markdown: https://rewindex.com/company/bandwidth/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:00:08.746Z