# Bandwidth in February 2021: incidents, uptime and changes

> Bandwidth in February 2021: 16 incidents on its status page (2 major or critical), 95.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 16 (major/critical: 2) · Maintenance: 43
- By vendor impact label: critical 2, minor 9, none 5
- Uptime (vendor-reported): 95.89% free of major/critical incidents, 87.82% free of any incident; outage time 27 h 35 min, incident time 3.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/bandwidth/2021/01.md) · Next: [March 2021](https://rewindex.com/company/bandwidth/2021/03.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Support & Ticketing Portal](https://rewindex.com/company/bandwidth/incidents/ns69gl82fgtk.md) | critical | 2021-02-08 15:10 UTC | 2021-02-08 20:13 UTC | 5.0 h | resolved |
| [Bandwidth Local Market Impairment - LATA 348: Grand Rapids, MI](https://rewindex.com/company/bandwidth/incidents/6wr2521yl2hz.md) | critical | 2021-02-16 16:12 UTC | 2021-02-17 14:44 UTC | 23 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Support & Ticketing Portal](https://rewindex.com/company/bandwidth/incidents/ns69gl82fgtk.md) | critical | 2021-02-08 15:10 UTC | 2021-02-08 20:13 UTC | 5.0 h | resolved |
| [911 Dashboard Provisioning](https://rewindex.com/company/bandwidth/incidents/5khl39gh512g.md) | none | 2021-02-09 00:00 UTC | 2021-02-09 00:00 UTC | 0 min | resolved |
| [Increase in TF SMS Errors](https://rewindex.com/company/bandwidth/incidents/3df69550zx91.md) | none | 2021-02-09 12:30 UTC | 2021-02-09 12:30 UTC | 0 min | resolved |
| [Bandwidth Dashboard Brief API Timeout](https://rewindex.com/company/bandwidth/incidents/mprsss0tjmhz.md) | none | 2021-02-11 01:30 UTC | 2021-02-11 01:30 UTC | 0 min | resolved |
| [Potential Inbound Call Failures](https://rewindex.com/company/bandwidth/incidents/gvgj60p9tlf1.md) | minor | 2021-02-11 16:11 UTC | 2021-02-11 18:51 UTC | 2.7 h | resolved |
| [Toll Free SMS Outbound Delays](https://rewindex.com/company/bandwidth/incidents/3tyjrjrmcfyb.md) | minor | 2021-02-15 13:53 UTC | 2021-02-15 18:48 UTC | 4.9 h | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/63kcyfwgtxgy.md) | minor | 2021-02-15 19:03 UTC | 2021-02-18 02:36 UTC | 2 d | resolved |
| [Port-In Translation Issue](https://rewindex.com/company/bandwidth/incidents/dgjylh2hcjz2.md) | minor | 2021-02-16 16:05 UTC | 2021-02-18 02:36 UTC | 35 h | resolved |
| [Bandwidth Local Market Impairment - LATA 348: Grand Rapids, MI](https://rewindex.com/company/bandwidth/incidents/6wr2521yl2hz.md) | critical | 2021-02-16 16:12 UTC | 2021-02-17 14:44 UTC | 23 h | resolved |
| [Texas Winter Weather Statement](https://rewindex.com/company/bandwidth/incidents/ds7p2chq0sm3.md) | none | 2021-02-16 21:12 UTC | 2021-02-22 14:29 UTC | 6 d | resolved |
| [EVS (911) TTS Emergency Notifications Issue](https://rewindex.com/company/bandwidth/incidents/qck6y9n8811n.md) | none | 2021-02-18 03:30 UTC | 2021-02-18 03:30 UTC | 0 min | resolved |
| [Bandwidth Dashboard e911 API Incident](https://rewindex.com/company/bandwidth/incidents/bnhjxcnj3jrs.md) | minor | 2021-02-19 03:43 UTC | 2021-02-19 04:37 UTC | 54 min | resolved |
| [LAX Voice Incident](https://rewindex.com/company/bandwidth/incidents/98pp285nk3cm.md) | minor | 2021-02-19 14:46 UTC | 2021-02-19 18:12 UTC | 3.4 h | resolved |
| [Port-in Latency Issue](https://rewindex.com/company/bandwidth/incidents/jmky2tddxdk8.md) | minor | 2021-02-19 16:34 UTC | 2021-02-19 22:35 UTC | 6.0 h | resolved |
| [TRAM Tool (CSR Tool) Incident](https://rewindex.com/company/bandwidth/incidents/wksw7954321f.md) | minor | 2021-02-24 17:27 UTC | 2021-02-24 20:40 UTC | 3.2 h | resolved |
| [Port Activation Delays](https://rewindex.com/company/bandwidth/incidents/62gcpzq82hnb.md) | minor | 2021-02-25 17:38 UTC | 2021-02-25 19:19 UTC | 1.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/k9l7c2jp9z10.md) | maintenance | 2021-02-01 06:00 UTC | 2021-02-01 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] V1 Voice and Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/4djq72mrsqg6.md) | maintenance | 2021-02-02 05:00 UTC | 2021-02-02 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/s2qs3nnglvjm.md) | maintenance | 2021-02-02 05:01 UTC | 2021-02-02 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/psp0vgh1jqmr.md) | maintenance | 2021-02-03 05:00 UTC | 2021-02-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/cv8ny3t81pxb.md) | maintenance | 2021-02-04 04:01 UTC | 2021-02-04 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/fgngdk1cyv2s.md) | maintenance | 2021-02-04 06:00 UTC | 2021-02-04 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/pv11n1tjld9x.md) | maintenance | 2021-02-04 07:02 UTC | 2021-02-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6lp9w220fz89.md) | maintenance | 2021-02-05 05:00 UTC | 2021-02-05 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/j8c5rbjdc8zv.md) | maintenance | 2021-02-05 06:00 UTC | 2021-02-05 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8xqqt91my0b2.md) | maintenance | 2021-02-06 06:01 UTC | 2021-02-06 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] RDU Data Center Maintenance](https://rewindex.com/company/bandwidth/incidents/008p6d5rl060.md) | maintenance | 2021-02-09 05:00 UTC | 2021-02-09 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4q25qdt9gp3w.md) | maintenance | 2021-02-09 05:00 UTC | 2021-02-09 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/rxvxpnj8z8ch.md) | maintenance | 2021-02-10 05:00 UTC | 2021-02-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/ns051gdn5745.md) | maintenance | 2021-02-11 04:00 UTC | 2021-02-11 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4ghbxk9fsb16.md) | maintenance | 2021-02-11 05:01 UTC | 2021-02-11 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9phr74vbl4sy.md) | maintenance | 2021-02-11 07:01 UTC | 2021-02-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yjq5m4z7zz08.md) | maintenance | 2021-02-12 05:01 UTC | 2021-02-12 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/plh9fstjrt21.md) | maintenance | 2021-02-12 05:01 UTC | 2021-02-12 06:00 UTC | 59 min | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/xp3ypqm4h9w3.md) | maintenance | 2021-02-15 05:00 UTC | 2021-02-15 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9vwxd2fssxp0.md) | maintenance | 2021-02-15 07:02 UTC | 2021-02-15 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/l5xcxwsxl49s.md) | maintenance | 2021-02-16 04:00 UTC | 2021-02-16 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/rsvmbwtk7m69.md) | maintenance | 2021-02-16 07:00 UTC | 2021-02-16 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/2x0899df4k3d.md) | maintenance | 2021-02-17 05:00 UTC | 2021-02-17 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/nczm9n3jpzkk.md) | maintenance | 2021-02-17 07:00 UTC | 2021-02-17 11:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/29wvrn30w2ns.md) | maintenance | 2021-02-17 08:03 UTC | 2021-02-17 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/5bntv4h2qx30.md) | maintenance | 2021-02-18 04:01 UTC | 2021-02-18 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/9cyp9w51r6mj.md) | maintenance | 2021-02-18 05:01 UTC | 2021-02-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/jh70v5tqql7j.md) | maintenance | 2021-02-18 05:01 UTC | 2021-02-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/b6ltnr13y2fr.md) | maintenance | 2021-02-19 05:00 UTC | 2021-02-19 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/3qz8d5lm8962.md) | maintenance | 2021-02-19 06:00 UTC | 2021-02-19 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/84fm28yyb60l.md) | maintenance | 2021-02-19 08:02 UTC | 2021-02-19 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/sgy9kts1xg0q.md) | maintenance | 2021-02-22 05:00 UTC | 2021-02-22 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/qgsb0mrs2xb4.md) | maintenance | 2021-02-23 04:00 UTC | 2021-02-23 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/9bylzxpb3cz8.md) | maintenance | 2021-02-23 06:00 UTC | 2021-02-23 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/t3cjp19r9klp.md) | maintenance | 2021-02-24 06:01 UTC | 2021-02-24 11:03 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/4m6r1k79n3c9.md) | maintenance | 2021-02-25 04:01 UTC | 2021-02-25 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 328 - Dayton, OH](https://rewindex.com/company/bandwidth/incidents/bb01bh5dxfsv.md) | maintenance | 2021-02-25 05:00 UTC | 2021-02-25 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Application Platform Maintenance](https://rewindex.com/company/bandwidth/incidents/xrp64vvpfsj9.md) | maintenance | 2021-02-25 05:01 UTC | 2021-02-25 06:00 UTC | 59 min | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z2253pm3hr0p.md) | maintenance | 2021-02-25 06:02 UTC | 2021-02-25 13:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/2rp2tbfnrwxp.md) | maintenance | 2021-02-26 05:00 UTC | 2021-02-26 06:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/gkzxczg93z9w.md) | maintenance | 2021-02-26 05:01 UTC | 2021-02-26 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nq4bq3f03y03.md) | maintenance | 2021-02-26 06:01 UTC | 2021-02-26 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/jv36wwj9bvdc.md) | maintenance | 2021-02-27 05:00 UTC | 2021-02-27 10:00 UTC | 5.0 h | resolved |

## Cite this

Bandwidth posted 16 status incidents in February 2021 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/02
- Citation: Bandwidth, “Bandwidth in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/02 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in February 2021 (2021-02-01)](https://rewindex.com/company/bandwidth/2021/02)`


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Canonical: https://rewindex.com/company/bandwidth/2021/02 · Markdown: https://rewindex.com/company/bandwidth/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:32:56.929Z