# Bandwidth in January 2021: incidents, uptime and changes

> Bandwidth in January 2021: 19 incidents on its status page (8 major or critical), 90.04% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 19 (major/critical: 8) · Maintenance: 40
- By vendor impact label: critical 2, major 6, minor 2, none 9
- Uptime (vendor-reported): 90.04% free of major/critical incidents, 89.95% free of any incident; outage time 3.1 days, incident time 3.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/bandwidth/2020/12.md) · Next: [February 2021](https://rewindex.com/company/bandwidth/2021/02.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/04663h7vwc50.md) | critical | 2021-01-25 17:17 UTC | 2021-01-25 19:48 UTC | 2.5 h | resolved |
| [Bandwidth Local Market Impairment - 342 - Marquette MI](https://rewindex.com/company/bandwidth/incidents/p0vmnr7232v5.md) | critical | 2021-01-27 12:53 UTC | 2021-01-27 23:49 UTC | 11 h | resolved |
| [SMS failures on recently provisioned numbers](https://rewindex.com/company/bandwidth/incidents/fqnz18qttdv7.md) | major | 2021-01-08 15:00 UTC | 2021-01-08 19:07 UTC | 4.1 h | resolved |
| [Bandwidth Local Market Impairment - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/8knbhs6p5vlq.md) | major | 2021-01-12 15:21 UTC | 2021-01-14 10:45 UTC | 43 h | resolved |
| [V1 & V2 SMS Delays](https://rewindex.com/company/bandwidth/incidents/qtjj27mpblb2.md) | major | 2021-01-15 03:11 UTC | 2021-01-15 03:51 UTC | 40 min | resolved |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/xk1y0xxts88g.md) | major | 2021-01-25 17:20 UTC | 2021-01-25 19:49 UTC | 2.5 h | resolved |
| [Bandwidth Local Market Impairment - 330- Evansville IN](https://rewindex.com/company/bandwidth/incidents/5gzbxs66b6x2.md) | major | 2021-01-27 11:45 UTC | 2021-01-27 23:49 UTC | 12 h | resolved |
| [Bandwidth Local Market Impairment - 568 - Harlingen, TX](https://rewindex.com/company/bandwidth/incidents/x879ykkf201q.md) | major | 2021-01-28 20:45 UTC | 2021-01-29 08:01 UTC | 11 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 927 - Harrisonburg VA](https://rewindex.com/company/bandwidth/incidents/4zlnjgd7bj82.md) | none | 2021-01-02 14:08 UTC | 2021-01-02 18:41 UTC | 4.5 h | resolved |
| [Possible Dropped or failed calls](https://rewindex.com/company/bandwidth/incidents/6g9gsqt25504.md) | none | 2021-01-06 15:35 UTC | 2021-01-06 21:42 UTC | 6.1 h | resolved |
| [Dashboard possible API errors and timeouts](https://rewindex.com/company/bandwidth/incidents/533s8zxx3708.md) | none | 2021-01-07 02:00 UTC | 2021-01-07 02:00 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/96dbfwrm36z6.md) | none | 2021-01-07 16:37 UTC | 2021-01-08 23:07 UTC | 31 h | resolved |
| [Bandwidth Local Market Impairment - 342- Marquette, MI](https://rewindex.com/company/bandwidth/incidents/jkr11k74ph46.md) | none | 2021-01-08 14:21 UTC | 2021-01-09 06:52 UTC | 17 h | resolved |
| [SMS failures on recently provisioned numbers](https://rewindex.com/company/bandwidth/incidents/fqnz18qttdv7.md) | major | 2021-01-08 15:00 UTC | 2021-01-08 19:07 UTC | 4.1 h | resolved |
| [Bandwidth Local Market Impairment - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/8knbhs6p5vlq.md) | major | 2021-01-12 15:21 UTC | 2021-01-14 10:45 UTC | 43 h | resolved |
| [Bandwidth Local Market Impairment - 974- Rochester, NY](https://rewindex.com/company/bandwidth/incidents/g925g09ky191.md) | none | 2021-01-12 15:27 UTC | 2021-01-13 03:29 UTC | 12 h | resolved |
| [Degraded Performance in the Bandwidth Dashboard Impacting Messaging Settings](https://rewindex.com/company/bandwidth/incidents/vg3cqhqjvhxx.md) | minor | 2021-01-13 00:45 UTC | 2021-01-13 02:47 UTC | 2.0 h | resolved |
| [Possible Dropped or Failed Calls](https://rewindex.com/company/bandwidth/incidents/t9s7ly8css1y.md) | none | 2021-01-14 16:15 UTC | 2021-01-14 17:19 UTC | 1.1 h | resolved |
| [V1 & V2 SMS Delays](https://rewindex.com/company/bandwidth/incidents/qtjj27mpblb2.md) | major | 2021-01-15 03:11 UTC | 2021-01-15 03:51 UTC | 40 min | resolved |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/04663h7vwc50.md) | critical | 2021-01-25 17:17 UTC | 2021-01-25 19:48 UTC | 2.5 h | resolved |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/xk1y0xxts88g.md) | major | 2021-01-25 17:20 UTC | 2021-01-25 19:49 UTC | 2.5 h | resolved |
| [Bandwidth Local Market Impairment - 428 - Wilmington, NC](https://rewindex.com/company/bandwidth/incidents/zd2kzs6kqppc.md) | none | 2021-01-26 20:15 UTC | 2021-01-28 00:45 UTC | 29 h | resolved |
| [Bandwidth Local Market Impairment - 330- Evansville IN](https://rewindex.com/company/bandwidth/incidents/5gzbxs66b6x2.md) | major | 2021-01-27 11:45 UTC | 2021-01-27 23:49 UTC | 12 h | resolved |
| [Bandwidth Local Market Impairment - 342 - Marquette MI](https://rewindex.com/company/bandwidth/incidents/p0vmnr7232v5.md) | critical | 2021-01-27 12:53 UTC | 2021-01-27 23:49 UTC | 11 h | resolved |
| [Off-Net Porting Activation Delays](https://rewindex.com/company/bandwidth/incidents/l7lksycrd64f.md) | minor | 2021-01-27 18:23 UTC | 2021-01-28 00:29 UTC | 6.1 h | resolved |
| [Bandwidth Local Market Impairment - 568 - Harlingen, TX](https://rewindex.com/company/bandwidth/incidents/x879ykkf201q.md) | major | 2021-01-28 20:45 UTC | 2021-01-29 08:01 UTC | 11 h | resolved |
| [Brief V2 Voice Impairment](https://rewindex.com/company/bandwidth/incidents/06010rsp74s6.md) | none | 2021-01-29 01:30 UTC | 2021-01-29 01:30 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/trd84b9t2hvp.md) | maintenance | 2021-01-05 04:00 UTC | 2021-01-05 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/dwwwlmggkmmv.md) | maintenance | 2021-01-06 05:00 UTC | 2021-01-06 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/cbj4fwdq7b59.md) | maintenance | 2021-01-06 06:00 UTC | 2021-01-06 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z2zvt1ch3w0r.md) | maintenance | 2021-01-06 06:00 UTC | 2021-01-06 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/sjf4rd2hymmj.md) | maintenance | 2021-01-07 05:01 UTC | 2021-01-07 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/rvw754dbf4yx.md) | maintenance | 2021-01-08 05:00 UTC | 2021-01-08 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nfl5n7hd7dlx.md) | maintenance | 2021-01-08 05:00 UTC | 2021-01-08 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z38py96kjsw8.md) | maintenance | 2021-01-08 06:01 UTC | 2021-01-08 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/w6cpw4dy34k8.md) | maintenance | 2021-01-10 04:01 UTC | 2021-01-10 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/395btkbqygw2.md) | maintenance | 2021-01-10 06:00 UTC | 2021-01-10 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/p74bply5fhlp.md) | maintenance | 2021-01-11 06:00 UTC | 2021-01-11 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/80x740qvwclt.md) | maintenance | 2021-01-12 05:00 UTC | 2021-01-12 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z6xwhvhmtk0t.md) | maintenance | 2021-01-13 06:00 UTC | 2021-01-13 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/nq5lmz8gfj51.md) | maintenance | 2021-01-14 04:00 UTC | 2021-01-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hxw19b3k1td2.md) | maintenance | 2021-01-14 06:00 UTC | 2021-01-14 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/kx2j86wr84c4.md) | maintenance | 2021-01-14 06:00 UTC | 2021-01-14 13:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 432 - Myrtle Beach, SC](https://rewindex.com/company/bandwidth/incidents/qx9rdvhgrzl0.md) | maintenance | 2021-01-15 05:00 UTC | 2021-01-15 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/kckp8cskvnk4.md) | maintenance | 2021-01-15 06:00 UTC | 2021-01-15 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/8wg5j4q2428m.md) | maintenance | 2021-01-16 12:00 UTC | 2021-01-17 00:00 UTC | 12 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/rbdpgcsjd5fm.md) | maintenance | 2021-01-18 05:00 UTC | 2021-01-18 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/r1gvdhrvc5pj.md) | maintenance | 2021-01-19 05:00 UTC | 2021-01-19 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/g12nx9brmbqw.md) | maintenance | 2021-01-19 07:02 UTC | 2021-01-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/t9w4q7hnq2vm.md) | maintenance | 2021-01-20 05:00 UTC | 2021-01-20 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/yz0mvvg8gjz8.md) | maintenance | 2021-01-20 05:00 UTC | 2021-01-20 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 650 - Billings, MT](https://rewindex.com/company/bandwidth/incidents/hv06wpfqqtvx.md) | maintenance | 2021-01-20 07:01 UTC | 2021-01-20 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/4p7mvl1hs2jn.md) | maintenance | 2021-01-21 04:01 UTC | 2021-01-21 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/1kwkxwp0zjzy.md) | maintenance | 2021-01-21 05:02 UTC | 2021-01-21 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/qs2wtsrh0sw8.md) | maintenance | 2021-01-21 07:01 UTC | 2021-01-21 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6csp9dc3rhkv.md) | maintenance | 2021-01-22 05:00 UTC | 2021-01-22 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL & JFK Data Centers](https://rewindex.com/company/bandwidth/incidents/d3ggrpgkrlmv.md) | maintenance | 2021-01-22 05:00 UTC | 2021-01-22 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/lz89xnwl0mcx.md) | maintenance | 2021-01-23 06:00 UTC | 2021-01-23 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3p5gcwcbgj45.md) | maintenance | 2021-01-25 06:01 UTC | 2021-01-25 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0jvfnvxljfyq.md) | maintenance | 2021-01-26 05:00 UTC | 2021-01-26 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z1hhcxmpj71x.md) | maintenance | 2021-01-27 05:01 UTC | 2021-01-27 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/jj9m94l73rgj.md) | maintenance | 2021-01-28 04:01 UTC | 2021-01-28 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/25c50grpmb3p.md) | maintenance | 2021-01-28 05:01 UTC | 2021-01-28 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/10060mpprsvs.md) | maintenance | 2021-01-29 05:00 UTC | 2021-01-29 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5sr8dvmj0zp4.md) | maintenance | 2021-01-29 05:01 UTC | 2021-01-29 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 620 - Rochester, MN](https://rewindex.com/company/bandwidth/incidents/gt0cp5099nf5.md) | maintenance | 2021-01-29 06:01 UTC | 2021-01-29 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance V1 SMS](https://rewindex.com/company/bandwidth/incidents/49hs83014dd0.md) | maintenance | 2021-01-30 05:00 UTC | 2021-01-30 06:00 UTC | 1.0 h | resolved |

## Cite this

Bandwidth posted 19 status incidents in January 2021 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2021/01
- Citation: Bandwidth, “Bandwidth in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2021/01 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in January 2021 (2021-01-01)](https://rewindex.com/company/bandwidth/2021/01)`


---
Canonical: https://rewindex.com/company/bandwidth/2021/01 · Markdown: https://rewindex.com/company/bandwidth/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:18:39.087Z