# Bandwidth in November 2020: incidents, uptime and changes

> Bandwidth in November 2020: 13 incidents on its status page (5 major or critical), 86.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2020/11
Last updated: 2020-12-01T01:17:00Z

- Incidents posted: 13 (major/critical: 5) · Maintenance: 48
- By vendor impact label: critical 4, major 1, minor 2, none 6
- Uptime (vendor-reported): 86.94% free of major/critical incidents, 86.37% free of any incident; outage time 3.9 days, incident time 4.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/bandwidth/2020/10.md) · Next: [December 2020](https://rewindex.com/company/bandwidth/2020/12.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/w6y2d9yh872f.md) | critical | 2020-11-10 06:37 UTC | 2020-11-10 16:16 UTC | 9.7 h | resolved |
| [Bandwidth Local Market Impairment: - LATA: 342 (Marquette, MI)](https://rewindex.com/company/bandwidth/incidents/1lfctzztfzz1.md) | critical | 2020-11-20 20:33 UTC | 2020-11-21 03:52 UTC | 7.3 h | resolved |
| [Bandwidth Local Market Impairment Lata 724 (Chico,CA)](https://rewindex.com/company/bandwidth/incidents/xsn985tyt08b.md) | critical | 2020-11-24 17:35 UTC | 2020-11-25 18:01 UTC | 24 h | resolved |
| [Bandwidth Local Market Impairment - 668 - Tucson, AZ](https://rewindex.com/company/bandwidth/incidents/d6wfkjx90p5d.md) | critical | 2020-11-29 20:09 UTC | 2020-12-01 01:17 UTC | 29 h | resolved |
| [Bandwidth Local Market Impairment - LATA - 526 (Bentonville, AR\|Fayetteville, AR\|Fort Smith, AR\|Rogers, AR\|Springdale, AR\|Van Buren, AR)](https://rewindex.com/company/bandwidth/incidents/10pyjcnqpkrg.md) | major | 2020-11-21 10:52 UTC | 2020-11-22 11:36 UTC | 25 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [5xx errors for messaging V2 outbound, SMS and MMS](https://rewindex.com/company/bandwidth/incidents/s8pt8bx43nfj.md) | none | 2020-11-02 22:19 UTC | 2020-11-02 22:19 UTC | 0 min | resolved |
| [A2P Locations New Number Order Incident](https://rewindex.com/company/bandwidth/incidents/nsn280jh3v45.md) | minor | 2020-11-05 16:34 UTC | 2020-11-05 17:30 UTC | 56 min | resolved |
| [User function Issue](https://rewindex.com/company/bandwidth/incidents/s9ylx7gww4mk.md) | none | 2020-11-09 14:29 UTC | 2020-11-09 16:06 UTC | 1.6 h | resolved |
| [Support Ticket, Emails, and Notifications Delayed](https://rewindex.com/company/bandwidth/incidents/xb49bg49hjtt.md) | none | 2020-11-09 17:20 UTC | 2020-11-09 18:58 UTC | 1.6 h | resolved |
| [Dashboard Inaccessible](https://rewindex.com/company/bandwidth/incidents/vcd1p1jzdpqc.md) | none | 2020-11-09 17:54 UTC | 2020-11-09 17:54 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/w6y2d9yh872f.md) | critical | 2020-11-10 06:37 UTC | 2020-11-10 16:16 UTC | 9.7 h | resolved |
| [Concatenated Message Delivery](https://rewindex.com/company/bandwidth/incidents/ypfcqlmx3jg0.md) | none | 2020-11-18 03:30 UTC | 2020-11-18 03:30 UTC | 0 min | resolved |
| [V2 Voice Recording and Transcription Delays](https://rewindex.com/company/bandwidth/incidents/5fnzcvqf21mf.md) | minor | 2020-11-20 17:23 UTC | 2020-11-20 21:17 UTC | 3.9 h | resolved |
| [Bandwidth Local Market Impairment: - LATA: 342 (Marquette, MI)](https://rewindex.com/company/bandwidth/incidents/1lfctzztfzz1.md) | critical | 2020-11-20 20:33 UTC | 2020-11-21 03:52 UTC | 7.3 h | resolved |
| [Bandwidth Local Market Impairment - LATA - 526 (Bentonville, AR\|Fayetteville, AR\|Fort Smith, AR\|Rogers, AR\|Springdale, AR\|Van Buren, AR)](https://rewindex.com/company/bandwidth/incidents/10pyjcnqpkrg.md) | major | 2020-11-21 10:52 UTC | 2020-11-22 11:36 UTC | 25 h | resolved |
| [Bandwidth Local Market Impairment LATA: 478 (Montgomery, AL](https://rewindex.com/company/bandwidth/incidents/z4v22lrmfym2.md) | none | 2020-11-23 13:01 UTC | 2020-11-23 13:01 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment Lata 724 (Chico,CA)](https://rewindex.com/company/bandwidth/incidents/xsn985tyt08b.md) | critical | 2020-11-24 17:35 UTC | 2020-11-25 18:01 UTC | 24 h | resolved |
| [Bandwidth Local Market Impairment - 668 - Tucson, AZ](https://rewindex.com/company/bandwidth/incidents/d6wfkjx90p5d.md) | critical | 2020-11-29 20:09 UTC | 2020-12-01 01:17 UTC | 29 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Canadian Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/jj36khy01tls.md) | maintenance | 2020-11-01 05:00 UTC | 2020-11-01 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Emergency Infrastructure Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/sx2rc7nw6wpv.md) | maintenance | 2020-11-02 05:01 UTC | 2020-11-02 05:30 UTC | 29 min | resolved |
| [\[Scheduled\] Canadian Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/yzb7pr4z9560.md) | maintenance | 2020-11-02 05:01 UTC | 2020-11-02 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Canadian Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/77qjgkrfzv05.md) | maintenance | 2020-11-03 03:00 UTC | 2020-11-03 13:00 UTC | 10 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/mt6d6r93npbt.md) | maintenance | 2020-11-03 05:00 UTC | 2020-11-03 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/vq2vyv0xfzr1.md) | maintenance | 2020-11-03 06:30 UTC | 2020-11-03 08:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/1vlk60f375rb.md) | maintenance | 2020-11-04 02:00 UTC | 2020-11-04 07:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Canadian Voice Maintenance](https://rewindex.com/company/bandwidth/incidents/d08m7l7mtpkw.md) | maintenance | 2020-11-04 03:00 UTC | 2020-11-04 13:00 UTC | 10 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 626 - St. Cloud, MN](https://rewindex.com/company/bandwidth/incidents/lcnxqs9s8hrw.md) | maintenance | 2020-11-04 06:00 UTC | 2020-11-04 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hrk0xkpvyx4h.md) | maintenance | 2020-11-05 04:02 UTC | 2020-11-05 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/s1b3k47nbjlc.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/ytnznkpb7rhh.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/ks8czyyzdt2x.md) | maintenance | 2020-11-06 05:02 UTC | 2020-11-06 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/mlbwn5hwmqtt.md) | maintenance | 2020-11-06 06:00 UTC | 2020-11-06 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/p470b0f0vnmv.md) | maintenance | 2020-11-06 06:00 UTC | 2020-11-06 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Network Maintenance - RDU Data Center](https://rewindex.com/company/bandwidth/incidents/dsh39vhmqplv.md) | maintenance | 2020-11-08 05:00 UTC | 2020-11-08 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/b2k47487x9jp.md) | maintenance | 2020-11-08 06:00 UTC | 2020-11-08 11:03 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/wl3mvjw0vmt2.md) | maintenance | 2020-11-09 06:00 UTC | 2020-11-09 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/ncn7h2ch7rmn.md) | maintenance | 2020-11-09 07:00 UTC | 2020-11-09 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/zrx3gp500hvl.md) | maintenance | 2020-11-10 05:00 UTC | 2020-11-10 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/k2sq0ystplq7.md) | maintenance | 2020-11-10 05:01 UTC | 2020-11-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/g1xqf9319y79.md) | maintenance | 2020-11-10 06:02 UTC | 2020-11-10 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/dm6s7mt7tbls.md) | maintenance | 2020-11-11 05:00 UTC | 2020-11-11 11:30 UTC | 6.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/7lyh2wmwr1jz.md) | maintenance | 2020-11-11 05:00 UTC | 2020-11-11 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2v8jd0y9jg2y.md) | maintenance | 2020-11-11 07:00 UTC | 2020-11-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/k8yqbvktypcq.md) | maintenance | 2020-11-12 05:00 UTC | 2020-11-12 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free MMS/SMS](https://rewindex.com/company/bandwidth/incidents/0rwznt87nxj2.md) | maintenance | 2020-11-12 05:00 UTC | 2020-11-12 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS/MMS](https://rewindex.com/company/bandwidth/incidents/z6f7jlkvv2dl.md) | maintenance | 2020-11-12 06:01 UTC | 2020-11-12 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/j77v45mr5smt.md) | maintenance | 2020-11-13 06:00 UTC | 2020-11-13 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/n3dscymcyyb9.md) | maintenance | 2020-11-15 06:00 UTC | 2020-11-15 11:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/6hvbz5ql8rp9.md) | maintenance | 2020-11-15 06:00 UTC | 2020-11-15 11:02 UTC | 5.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/6wt4p3xn3v4r.md) | maintenance | 2020-11-17 05:00 UTC | 2020-11-17 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/pvs36c0pgbmg.md) | maintenance | 2020-11-17 05:00 UTC | 2020-11-17 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/lc4nm0116y93.md) | maintenance | 2020-11-18 05:00 UTC | 2020-11-18 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/pc4x4v1ql5qz.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/bg5cmrvj9wjc.md) | maintenance | 2020-11-18 07:00 UTC | 2020-11-18 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/3r172vdcpkg4.md) | maintenance | 2020-11-18 08:00 UTC | 2020-11-18 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Edge Proxy Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/xqz0vvgydbvf.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] MMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/7wtl90lmqjg5.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/77rtjzcqtd0k.md) | maintenance | 2020-11-19 05:01 UTC | 2020-11-19 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS/MMS](https://rewindex.com/company/bandwidth/incidents/22xhblcm3q71.md) | maintenance | 2020-11-19 05:01 UTC | 2020-11-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/dxl1ygn3jvzs.md) | maintenance | 2020-11-19 07:00 UTC | 2020-11-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5d71tmqc5zhw.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance (V2 SMS)](https://rewindex.com/company/bandwidth/incidents/g93gqkkbzhyj.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/dcfs7hhpw5bq.md) | maintenance | 2020-11-20 05:00 UTC | 2020-11-20 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/mj77trlm2j9v.md) | maintenance | 2020-11-20 07:00 UTC | 2020-11-20 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/w8y1yqkph9gw.md) | maintenance | 2020-11-24 06:00 UTC | 2020-11-24 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/tsxcpgt9w5ln.md) | maintenance | 2020-11-25 07:00 UTC | 2020-11-25 11:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 13 status incidents in November 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2020/11
- Citation: Bandwidth, “Bandwidth in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2020/11 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in November 2020 (2020-11-01)](https://rewindex.com/company/bandwidth/2020/11)`


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Canonical: https://rewindex.com/company/bandwidth/2020/11 · Markdown: https://rewindex.com/company/bandwidth/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:07.782Z