# Bandwidth in May 2020: incidents, uptime and changes

> Bandwidth in May 2020: 11 incidents on its status page (5 major or critical), 95.71% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2020/05
Last updated: 2020-06-01T00:00:00Z

- Incidents posted: 11 (major/critical: 5) · Maintenance: 63
- By vendor impact label: critical 3, major 2, none 6
- Uptime (vendor-reported): 95.71% free of major/critical incidents, 95.71% free of any incident; outage time 31 h 51 min, incident time 31 h 51 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2020](https://rewindex.com/company/bandwidth/2020/04.md) · Next: [June 2020](https://rewindex.com/company/bandwidth/2020/06.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment- LATA 526- Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/9wypdxl0dsk6.md) | critical | 2020-05-11 20:17 UTC | 2020-05-12 11:37 UTC | 15 h | resolved |
| [LATA: 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/62g0kd3qwvgn.md) | critical | 2020-05-12 05:40 UTC | 2020-05-12 15:15 UTC | 9.6 h | resolved |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zpjhthhydyx8.md) | critical | 2020-05-22 05:14 UTC | 2020-05-22 10:39 UTC | 5.4 h | resolved |
| [Bandwidth Local Market Impairment - LATA 448 (Pensacola, FL)](https://rewindex.com/company/bandwidth/incidents/9x1jp3f6l3lq.md) | major | 2020-05-04 18:12 UTC | 2020-05-04 20:32 UTC | 2.3 h | resolved |
| [Intermittent outbound call failures](https://rewindex.com/company/bandwidth/incidents/0vdj24dflc2d.md) | major | 2020-05-28 15:18 UTC | 2020-05-28 20:26 UTC | 5.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - LATA 448 (Pensacola, FL)](https://rewindex.com/company/bandwidth/incidents/9x1jp3f6l3lq.md) | major | 2020-05-04 18:12 UTC | 2020-05-04 20:32 UTC | 2.3 h | resolved |
| [V2 MMS and Group MMS](https://rewindex.com/company/bandwidth/incidents/7q8r14t4kpdy.md) | none | 2020-05-08 18:00 UTC | 2020-05-08 18:00 UTC | 0 min | resolved |
| [Toll Free MMS](https://rewindex.com/company/bandwidth/incidents/rzz9dhhfq2vf.md) | none | 2020-05-08 23:13 UTC | 2020-05-08 23:13 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment- LATA 526- Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/9wypdxl0dsk6.md) | critical | 2020-05-11 20:17 UTC | 2020-05-12 11:37 UTC | 15 h | resolved |
| [LATA: 928 (Charlottesville, VA)](https://rewindex.com/company/bandwidth/incidents/62g0kd3qwvgn.md) | critical | 2020-05-12 05:40 UTC | 2020-05-12 15:15 UTC | 9.6 h | resolved |
| [Bandwidth Local Market Impairment - 928 - Charlottesville, VA](https://rewindex.com/company/bandwidth/incidents/j9mxy04k3565.md) | none | 2020-05-15 04:43 UTC | 2020-05-15 11:07 UTC | 6.4 h | resolved |
| [Bandwidth Local Market Impairment- Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zpjhthhydyx8.md) | critical | 2020-05-22 05:14 UTC | 2020-05-22 10:39 UTC | 5.4 h | resolved |
| [Brief service interruption](https://rewindex.com/company/bandwidth/incidents/z0kn8k37wp1f.md) | none | 2020-05-27 21:30 UTC | 2020-05-27 21:30 UTC | 0 min | resolved |
| [Intermittent outbound call failures](https://rewindex.com/company/bandwidth/incidents/0vdj24dflc2d.md) | major | 2020-05-28 15:18 UTC | 2020-05-28 20:26 UTC | 5.1 h | resolved |
| [Brief service interruption](https://rewindex.com/company/bandwidth/incidents/g1cx3sh0p62z.md) | none | 2020-05-29 21:00 UTC | 2020-05-29 21:00 UTC | 0 min | resolved |
| [Brief service interruption](https://rewindex.com/company/bandwidth/incidents/dl7nt3xv7jtx.md) | none | 2020-05-29 22:00 UTC | 2020-05-29 22:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/cczk4rxjg9fy.md) | maintenance | 2020-05-01 02:00 UTC | 2020-05-01 04:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/6rh740c7mbvl.md) | maintenance | 2020-05-01 04:01 UTC | 2020-05-01 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/cf1hh7hv2vzx.md) | maintenance | 2020-05-02 04:00 UTC | 2020-05-02 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/1q20q91c2jz7.md) | maintenance | 2020-05-04 04:00 UTC | 2020-05-04 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 522 - Springfield, MO](https://rewindex.com/company/bandwidth/incidents/r24cg1srsknj.md) | maintenance | 2020-05-05 05:01 UTC | 2020-05-05 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/4fjj36fnts0j.md) | maintenance | 2020-05-05 06:00 UTC | 2020-05-05 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/xkwjh97kqcx7.md) | maintenance | 2020-05-05 07:00 UTC | 2020-05-05 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Bandwidth Domain Migration](https://rewindex.com/company/bandwidth/incidents/c2ggjzt7dks9.md) | maintenance | 2020-05-05 12:00 UTC | 2020-05-05 12:30 UTC | 30 min | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/fldb17vy708d.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] EVS (911) Maintenance - ATL Data Center](https://rewindex.com/company/bandwidth/incidents/p704npl1mjn7.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS and MMS](https://rewindex.com/company/bandwidth/incidents/npkkk3q3mqbg.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/38cby05y60yz.md) | maintenance | 2020-05-06 04:00 UTC | 2020-05-06 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 620 - Rochester, MN](https://rewindex.com/company/bandwidth/incidents/yjwb5llpqnf7.md) | maintenance | 2020-05-06 05:00 UTC | 2020-05-06 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/8bzp7d4cl7j2.md) | maintenance | 2020-05-06 06:00 UTC | 2020-05-06 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/5ncjwh7wm1yq.md) | maintenance | 2020-05-06 09:00 UTC | 2020-05-06 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/0rywf7pt68ll.md) | maintenance | 2020-05-07 04:00 UTC | 2020-05-07 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gz39zyb9zh17.md) | maintenance | 2020-05-07 05:01 UTC | 2020-05-07 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nd6xt4rg628s.md) | maintenance | 2020-05-08 04:00 UTC | 2020-05-08 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/bxtrxlg83k5d.md) | maintenance | 2020-05-08 05:00 UTC | 2020-05-08 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/2vn3cw5j8ggq.md) | maintenance | 2020-05-10 05:00 UTC | 2020-05-10 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/ccvspnzb8vfq.md) | maintenance | 2020-05-11 05:00 UTC | 2020-05-11 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/1dvqrf853236.md) | maintenance | 2020-05-12 04:00 UTC | 2020-05-12 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/7xm600zx0wnv.md) | maintenance | 2020-05-12 06:01 UTC | 2020-05-12 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/49qm3zg6vw5c.md) | maintenance | 2020-05-13 04:00 UTC | 2020-05-13 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/yc2gmvz3csg9.md) | maintenance | 2020-05-13 04:00 UTC | 2020-05-13 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/zz0tm73m7z37.md) | maintenance | 2020-05-13 09:00 UTC | 2020-05-13 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/4wynl8gg6tzg.md) | maintenance | 2020-05-14 03:01 UTC | 2020-05-14 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/r62l0ht46024.md) | maintenance | 2020-05-14 04:01 UTC | 2020-05-14 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] EVS (911) Maintenance - DFW Data Center](https://rewindex.com/company/bandwidth/incidents/rbnlsqk72mrq.md) | maintenance | 2020-05-15 04:00 UTC | 2020-05-15 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hblgr1kywrz7.md) | maintenance | 2020-05-15 04:01 UTC | 2020-05-15 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/xvk1r7ptfqr9.md) | maintenance | 2020-05-15 04:02 UTC | 2020-05-15 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/pn401sbt794b.md) | maintenance | 2020-05-17 04:01 UTC | 2020-05-17 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/pzm3hm806t7r.md) | maintenance | 2020-05-17 06:00 UTC | 2020-05-17 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4rlfy1j311qk.md) | maintenance | 2020-05-18 04:00 UTC | 2020-05-18 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/mk7rt9pbh78g.md) | maintenance | 2020-05-18 05:00 UTC | 2020-05-18 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] DLS Maintenance - LAX Data Center](https://rewindex.com/company/bandwidth/incidents/s80l8019jqw1.md) | maintenance | 2020-05-19 04:00 UTC | 2020-05-19 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/nhg2lnsv2mf6.md) | maintenance | 2020-05-19 04:01 UTC | 2020-05-19 11:01 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/phf0923r41nw.md) | maintenance | 2020-05-19 04:01 UTC | 2020-05-19 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/sthl7r3f5mpy.md) | maintenance | 2020-05-20 04:00 UTC | 2020-05-20 10:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4zf0445ylrx3.md) | maintenance | 2020-05-20 04:00 UTC | 2020-05-20 10:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS & MMS](https://rewindex.com/company/bandwidth/incidents/kh6bsfcp3zfd.md) | maintenance | 2020-05-20 06:00 UTC | 2020-05-20 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/6f2gt6tn5pyf.md) | maintenance | 2020-05-20 09:00 UTC | 2020-05-20 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/j1bn0lkr53w9.md) | maintenance | 2020-05-21 04:00 UTC | 2020-05-21 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/99mzsrln5hbt.md) | maintenance | 2020-05-21 04:00 UTC | 2020-05-21 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/g49qlctzwsps.md) | maintenance | 2020-05-22 04:00 UTC | 2020-05-22 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/l3nqbc7mw7wp.md) | maintenance | 2020-05-22 04:00 UTC | 2020-05-22 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Urgent V2 MMS Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/247tdgj8qsn2.md) | maintenance | 2020-05-22 04:00 UTC | 2020-05-22 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/b2fn0pyndyzw.md) | maintenance | 2020-05-22 04:00 UTC | 2020-05-22 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/45v31jx549jj.md) | maintenance | 2020-05-23 02:00 UTC | 2020-05-23 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/tx4szgwnn57c.md) | maintenance | 2020-05-26 04:00 UTC | 2020-05-26 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/w10nzfzh4xpq.md) | maintenance | 2020-05-27 04:00 UTC | 2020-05-27 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/qh5ytktbhhfq.md) | maintenance | 2020-05-27 04:00 UTC | 2020-05-27 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/9n3ss7drty9n.md) | maintenance | 2020-05-27 09:00 UTC | 2020-05-27 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z5cyr5xvrmzq.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/w7ryf2jmf96j.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 220 - Pleasantville, NJ](https://rewindex.com/company/bandwidth/incidents/1bv45sc4vc10.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 224 - Newark, NJ](https://rewindex.com/company/bandwidth/incidents/6q23ykx5sjsz.md) | maintenance | 2020-05-28 04:01 UTC | 2020-05-28 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/6hvqg551qlmb.md) | maintenance | 2020-05-29 04:00 UTC | 2020-05-29 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/0dn9pck9y67p.md) | maintenance | 2020-05-29 04:00 UTC | 2020-05-29 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/y7skcstyx30p.md) | maintenance | 2020-05-29 04:00 UTC | 2020-05-29 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/gbpkbw5zq4kb.md) | maintenance | 2020-05-29 04:00 UTC | 2020-05-29 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Emergency Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/nvc0zrsw3vm5.md) | maintenance | 2020-05-29 06:01 UTC | 2020-05-29 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 640 - Sioux Falls, SD](https://rewindex.com/company/bandwidth/incidents/58v5pzlkswrr.md) | maintenance | 2020-05-30 05:00 UTC | 2020-05-30 10:00 UTC | 5.0 h | resolved |

## Cite this

Bandwidth posted 11 status incidents in May 2020 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2020/05
- Citation: Bandwidth, “Bandwidth in May 2020” (2020-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2020/05 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in May 2020 (2020-05-01)](https://rewindex.com/company/bandwidth/2020/05)`


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Canonical: https://rewindex.com/company/bandwidth/2020/05 · Markdown: https://rewindex.com/company/bandwidth/2020/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:26.991Z