# Bandwidth in February 2020: incidents, uptime and changes

> Bandwidth in February 2020: 21 incidents on its status page (10 major or critical), 87.09% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 21 (major/critical: 10) · Maintenance: 47
- By vendor impact label: critical 7, major 3, minor 5, none 6
- Uptime (vendor-reported): 87.09% free of major/critical incidents, 78.28% free of any incident; outage time 3.7 days, incident time 6.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/bandwidth/2020/01.md) · Next: [March 2020](https://rewindex.com/company/bandwidth/2020/03.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 254 - Charleston, WV](https://rewindex.com/company/bandwidth/incidents/mk65r587k7lz.md) | critical | 2020-02-12 04:32 UTC | 2020-02-13 04:58 UTC | 24 h | resolved |
| [Bandwidth Local Market Impairment - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/gx862f275y7g.md) | critical | 2020-02-12 23:46 UTC | 2020-02-13 16:54 UTC | 17 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 332 (South Bend, IN)](https://rewindex.com/company/bandwidth/incidents/377p82t700sh.md) | critical | 2020-02-13 09:20 UTC | 2020-02-14 12:31 UTC | 27 h | resolved |
| [Bandwidth Local Market Impairment - 554 - Longview, TX](https://rewindex.com/company/bandwidth/incidents/314tnnd2f89s.md) | critical | 2020-02-14 02:02 UTC | 2020-02-14 15:44 UTC | 14 h | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/nv61mgdw903k.md) | critical | 2020-02-20 19:41 UTC | 2020-02-20 21:08 UTC | 1.4 h | resolved |
| [Bandwidth Local Market Impairment - 326 - Toledo, OH](https://rewindex.com/company/bandwidth/incidents/tsdqs9p1myhp.md) | critical | 2020-02-21 13:16 UTC | 2020-02-22 10:43 UTC | 21 h | resolved |
| [V2 Messaging Incident](https://rewindex.com/company/bandwidth/incidents/1kn6nvnrvpxg.md) | critical | 2020-02-26 15:18 UTC | 2020-02-26 16:38 UTC | 1.3 h | resolved |
| [Bandwidth Local Market Impairment - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/gkmqkbj8zdmr.md) | major | 2020-02-12 04:26 UTC | 2020-02-13 07:01 UTC | 27 h | resolved |
| [Inbound Canada Calling](https://rewindex.com/company/bandwidth/incidents/55zgft9d985t.md) | major | 2020-02-17 18:33 UTC | 2020-02-17 22:04 UTC | 3.5 h | resolved |
| [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zb423gq2cmrr.md) | major | 2020-02-19 10:54 UTC | 2020-02-19 13:41 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Dashboard Portal and API Incident](https://rewindex.com/company/bandwidth/incidents/c1c733q2v7sp.md) | none | 2020-02-07 04:00 UTC | 2020-02-07 04:00 UTC | 0 min | resolved |
| [Bandwidth Local Market Impairment - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/4lghs44gpdv0.md) | none | 2020-02-07 17:07 UTC | 2020-02-09 11:19 UTC | 42 h | resolved |
| [Bandwidth Local Market Impairment - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/gkmqkbj8zdmr.md) | major | 2020-02-12 04:26 UTC | 2020-02-13 07:01 UTC | 27 h | resolved |
| [Bandwidth Local Market Impairment - 254 - Charleston, WV](https://rewindex.com/company/bandwidth/incidents/mk65r587k7lz.md) | critical | 2020-02-12 04:32 UTC | 2020-02-13 04:58 UTC | 24 h | resolved |
| [Bandwidth Local Market Impairment - 927 - Harrisonburg, VA](https://rewindex.com/company/bandwidth/incidents/xgp7y8hg3q2k.md) | none | 2020-02-12 13:54 UTC | 2020-02-13 03:35 UTC | 14 h | resolved |
| [DLR Delays](https://rewindex.com/company/bandwidth/incidents/yzt6hktxbkm5.md) | minor | 2020-02-12 20:09 UTC | 2020-02-12 23:01 UTC | 2.9 h | resolved |
| [Bandwidth Local Market Impairment - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/gx862f275y7g.md) | critical | 2020-02-12 23:46 UTC | 2020-02-13 16:54 UTC | 17 h | resolved |
| [Bandwidth Local Market Impairment - LATA: 332 (South Bend, IN)](https://rewindex.com/company/bandwidth/incidents/377p82t700sh.md) | critical | 2020-02-13 09:20 UTC | 2020-02-14 12:31 UTC | 27 h | resolved |
| [Bandwidth Local Market Impairment - 554 - Longview, TX](https://rewindex.com/company/bandwidth/incidents/314tnnd2f89s.md) | critical | 2020-02-14 02:02 UTC | 2020-02-14 15:44 UTC | 14 h | resolved |
| [Inbound Canada Calling](https://rewindex.com/company/bandwidth/incidents/55zgft9d985t.md) | major | 2020-02-17 18:33 UTC | 2020-02-17 22:04 UTC | 3.5 h | resolved |
| [Canada TF SMS Latency](https://rewindex.com/company/bandwidth/incidents/vqk3y9l5z4pc.md) | minor | 2020-02-19 00:28 UTC | 2020-02-19 02:14 UTC | 1.8 h | resolved |
| [Bandwidth Local Market Impairment - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/zb423gq2cmrr.md) | major | 2020-02-19 10:54 UTC | 2020-02-19 13:41 UTC | 2.8 h | resolved |
| [Toll Free SMS DLR Delays, Canada](https://rewindex.com/company/bandwidth/incidents/xjjhkp3mmrhl.md) | minor | 2020-02-20 00:04 UTC | 2020-02-20 01:53 UTC | 1.8 h | resolved |
| [Bandwidth Dashboard Incident](https://rewindex.com/company/bandwidth/incidents/nv61mgdw903k.md) | critical | 2020-02-20 19:41 UTC | 2020-02-20 21:08 UTC | 1.4 h | resolved |
| [V2 MMS and V2 Group MMA](https://rewindex.com/company/bandwidth/incidents/slqmv2d3f1ff.md) | none | 2020-02-20 20:30 UTC | 2020-02-20 20:30 UTC | 0 min | resolved |
| [MMS Delays](https://rewindex.com/company/bandwidth/incidents/9z2f0g040x87.md) | minor | 2020-02-21 00:02 UTC | 2020-02-21 12:03 UTC | 12 h | resolved |
| [Bandwidth Local Market Impairment - 326 - Toledo, OH](https://rewindex.com/company/bandwidth/incidents/tsdqs9p1myhp.md) | critical | 2020-02-21 13:16 UTC | 2020-02-22 10:43 UTC | 21 h | resolved |
| [V2 MMS and V2 Group MMA](https://rewindex.com/company/bandwidth/incidents/07k5blnshj49.md) | none | 2020-02-21 19:30 UTC | 2020-02-21 19:30 UTC | 0 min | resolved |
| [V2 Messaging Incident](https://rewindex.com/company/bandwidth/incidents/1kn6nvnrvpxg.md) | critical | 2020-02-26 15:18 UTC | 2020-02-26 16:38 UTC | 1.3 h | resolved |
| [Intermittent inbound call issues - Canada SIP](https://rewindex.com/company/bandwidth/incidents/rwbpvnfxbg7f.md) | minor | 2020-02-27 22:04 UTC | 2020-02-29 19:45 UTC | 46 h | resolved |
| [Bandwidth Local Market Impairment - Multiple Markets Impacted](https://rewindex.com/company/bandwidth/incidents/btswjgg0qgf3.md) | none | 2020-02-28 07:11 UTC | 2020-02-28 15:16 UTC | 8.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/505r5jzyxf8z.md) | maintenance | 2020-02-01 12:00 UTC | 2020-02-02 00:00 UTC | 12 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z9m6rb71p7mc.md) | maintenance | 2020-02-03 05:00 UTC | 2020-02-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 526 - Fort Smith, AR](https://rewindex.com/company/bandwidth/incidents/fwk5kz9cq8h1.md) | maintenance | 2020-02-03 05:00 UTC | 2020-02-03 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/xgzwpfwsqfkr.md) | maintenance | 2020-02-03 08:01 UTC | 2020-02-03 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Bandwidth Dashboard Maintenance](https://rewindex.com/company/bandwidth/incidents/ljnz53bjg5m5.md) | maintenance | 2020-02-04 05:00 UTC | 2020-02-04 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/pfrnj14z3nd0.md) | maintenance | 2020-02-04 06:00 UTC | 2020-02-04 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/kwdxz03b0m1q.md) | maintenance | 2020-02-04 07:00 UTC | 2020-02-04 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 368 - Peoria, IL](https://rewindex.com/company/bandwidth/incidents/xzssrls2js8p.md) | maintenance | 2020-02-05 06:00 UTC | 2020-02-05 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/vh0mnmc2f9zb.md) | maintenance | 2020-02-05 08:00 UTC | 2020-02-05 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 368 - Peoria, IL](https://rewindex.com/company/bandwidth/incidents/1h6dbs3sqpk7.md) | maintenance | 2020-02-06 06:01 UTC | 2020-02-06 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/shp9t2ydy7rj.md) | maintenance | 2020-02-07 04:00 UTC | 2020-02-07 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/rp5vcjgk2758.md) | maintenance | 2020-02-07 06:00 UTC | 2020-02-07 12:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/syrgnd4cw0lh.md) | maintenance | 2020-02-07 08:00 UTC | 2020-02-07 11:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/vpp0dp795f0c.md) | maintenance | 2020-02-09 05:00 UTC | 2020-02-09 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/6237n95pchqh.md) | maintenance | 2020-02-11 05:01 UTC | 2020-02-11 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 254 - Charleston, WV](https://rewindex.com/company/bandwidth/incidents/v9glt5pz3l1s.md) | maintenance | 2020-02-12 05:00 UTC | 2020-02-12 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Network Maintenance - JFK Data Center](https://rewindex.com/company/bandwidth/incidents/pmyxs064wtr3.md) | maintenance | 2020-02-12 05:00 UTC | 2020-02-12 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/kvgjxh5031js.md) | maintenance | 2020-02-12 05:00 UTC | 2020-02-12 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/7kgg9rjt3c81.md) | maintenance | 2020-02-13 05:01 UTC | 2020-02-13 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3d2bhd7wvbcd.md) | maintenance | 2020-02-14 03:01 UTC | 2020-02-14 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/y6b10rfsl6ln.md) | maintenance | 2020-02-14 05:01 UTC | 2020-02-14 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 442 - Augusta, GA](https://rewindex.com/company/bandwidth/incidents/ct4sw43ygjl1.md) | maintenance | 2020-02-14 15:00 UTC | 2020-02-14 23:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/49z096fr09tg.md) | maintenance | 2020-02-17 05:00 UTC | 2020-02-17 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/qnnrgkjbww8m.md) | maintenance | 2020-02-18 02:00 UTC | 2020-02-18 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/bjsx35nwkgvk.md) | maintenance | 2020-02-18 07:00 UTC | 2020-02-18 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/36zvs9jpc650.md) | maintenance | 2020-02-19 07:00 UTC | 2020-02-19 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/myxgvy7d3w4v.md) | maintenance | 2020-02-19 07:01 UTC | 2020-02-19 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/ff1xdz2dqrsj.md) | maintenance | 2020-02-20 05:00 UTC | 2020-02-20 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/hmkpfz2ycxq8.md) | maintenance | 2020-02-20 05:00 UTC | 2020-02-20 10:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/5lwnhlg0rnh9.md) | maintenance | 2020-02-20 07:00 UTC | 2020-02-20 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Quebec](https://rewindex.com/company/bandwidth/incidents/db9r8mp7l93w.md) | maintenance | 2020-02-20 08:00 UTC | 2020-02-20 10:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/nwz3zcy0v9bp.md) | maintenance | 2020-02-21 05:00 UTC | 2020-02-21 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/vzj8yh4m1nl8.md) | maintenance | 2020-02-21 06:00 UTC | 2020-02-21 12:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/3stq1v7z57zg.md) | maintenance | 2020-02-22 12:01 UTC | 2020-02-23 00:00 UTC | 12 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/76s0477kp02x.md) | maintenance | 2020-02-25 05:00 UTC | 2020-02-25 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/0gj61kkmn310.md) | maintenance | 2020-02-25 05:00 UTC | 2020-02-25 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/lsx4ffv9c7xc.md) | maintenance | 2020-02-25 08:02 UTC | 2020-02-25 14:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/m1s429l3t5w4.md) | maintenance | 2020-02-26 02:31 UTC | 2020-02-26 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] Application Platform Messaging Maintenance](https://rewindex.com/company/bandwidth/incidents/96bv8x4s06zq.md) | maintenance | 2020-02-26 05:01 UTC | 2020-02-26 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/jdgcd84bwxxl.md) | maintenance | 2020-02-26 06:00 UTC | 2020-02-26 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/s9vcr1sz0kvf.md) | maintenance | 2020-02-26 07:00 UTC | 2020-02-26 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/fny394qnvmll.md) | maintenance | 2020-02-26 07:00 UTC | 2020-02-26 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS & MMS](https://rewindex.com/company/bandwidth/incidents/94qnjbnr6phl.md) | maintenance | 2020-02-27 02:30 UTC | 2020-02-27 12:00 UTC | 9.5 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/z238q07zw70t.md) | maintenance | 2020-02-27 05:00 UTC | 2020-02-27 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/7h8v7mk951pw.md) | maintenance | 2020-02-27 06:01 UTC | 2020-02-27 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - MMS](https://rewindex.com/company/bandwidth/incidents/2rz6rw4pct95.md) | maintenance | 2020-02-27 07:00 UTC | 2020-02-27 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/4xg9cg4vlwkz.md) | maintenance | 2020-02-28 04:00 UTC | 2020-02-28 11:01 UTC | 7.0 h | resolved |

## Cite this

Bandwidth posted 21 status incidents in February 2020 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2020/02
- Citation: Bandwidth, “Bandwidth in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2020/02 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in February 2020 (2020-02-01)](https://rewindex.com/company/bandwidth/2020/02)`


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Canonical: https://rewindex.com/company/bandwidth/2020/02 · Markdown: https://rewindex.com/company/bandwidth/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:36:03.902Z