# Bandwidth in July 2019: incidents, uptime and changes

> Bandwidth in July 2019: 24 incidents on its status page (15 major or critical), 82.66% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Bandwidth’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/bandwidth/2019/07
Last updated: 2019-08-01T00:00:00Z

- Incidents posted: 24 (major/critical: 15) · Maintenance: 37
- By vendor impact label: critical 7, major 8, minor 6, none 3
- Uptime (vendor-reported): 82.66% free of major/critical incidents, 79.87% free of any incident; outage time 5.4 days, incident time 6.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2019](https://rewindex.com/company/bandwidth/2019/06.md) · Next: [August 2019](https://rewindex.com/company/bandwidth/2019/08.md) · [All months](https://rewindex.com/company/bandwidth/reports.md) · [Bandwidth](https://rewindex.com/company/bandwidth.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Bandwidth Local Market Impairment - 928 - Charlottesville, VA](https://rewindex.com/company/bandwidth/incidents/ht79sq1rzgpn.md) | critical | 2019-07-03 00:06 UTC | 2019-07-04 02:58 UTC | 27 h | resolved |
| [Bandwidth Local Market Impairment - 250 - Lynchburg, VA](https://rewindex.com/company/bandwidth/incidents/6pwcfh40k04r.md) | critical | 2019-07-03 23:26 UTC | 2019-07-05 01:02 UTC | 26 h | resolved |
| [Industry: Toll Free Messaging Incident](https://rewindex.com/company/bandwidth/incidents/j2g317b0c5c3.md) | critical | 2019-07-11 22:31 UTC | 2019-07-12 00:30 UTC | 2.0 h | resolved |
| [Bandwidth Local Market Impairment - 124 - Burlington, VT](https://rewindex.com/company/bandwidth/incidents/8tbjlblhy9n8.md) | critical | 2019-07-15 19:59 UTC | 2019-07-16 00:31 UTC | 4.5 h | resolved |
| [Bandwidth Local Market Impairment- LATA 956 (Johnson City, TN)](https://rewindex.com/company/bandwidth/incidents/lj9yvvysz2nn.md) | critical | 2019-07-18 05:07 UTC | 2019-07-19 01:55 UTC | 21 h | resolved |
| [Bandwidth Local Market Impairment - 244 - Norton, VA\|Roanoke, VA\|Staunton, VA](https://rewindex.com/company/bandwidth/incidents/rhbhnt0sp3wn.md) | critical | 2019-07-22 05:34 UTC | 2019-07-22 17:55 UTC | 12 h | resolved |
| [Bandwidth Local Market Impairment - 636 - Fargo, ND](https://rewindex.com/company/bandwidth/incidents/8g10x06bf9wp.md) | critical | 2019-07-29 06:29 UTC | 2019-07-29 10:26 UTC | 4.0 h | resolved |
| [9-1-1 call routing issue on legacy ATL Data Center](https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw.md) | major | 2019-07-01 17:07 UTC | 2019-07-01 22:07 UTC | 5.0 h | resolved |
| [Bandwidth Local Market Impairment - 244 - Roanoke VA](https://rewindex.com/company/bandwidth/incidents/h83r5sm5hcxx.md) | major | 2019-07-03 23:24 UTC | 2019-07-05 01:06 UTC | 26 h | resolved |
| [Industry wide porting issue](https://rewindex.com/company/bandwidth/incidents/16950xc58nkw.md) | major | 2019-07-06 16:47 UTC | 2019-07-06 18:18 UTC | 1.5 h | resolved |
| [9-1-1 Routing Issue](https://rewindex.com/company/bandwidth/incidents/z49c1l058z32.md) | major | 2019-07-12 16:38 UTC | 2019-07-12 19:11 UTC | 2.5 h | resolved |
| [Industry Vendor HTTP MMS Delays](https://rewindex.com/company/bandwidth/incidents/lt31mfgkqbq7.md) | major | 2019-07-12 19:41 UTC | 2019-07-12 23:46 UTC | 4.1 h | resolved |
| [Bandwidth Local Market Impairment - 244 -  Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/7fxznf7wmzhv.md) | major | 2019-07-16 17:48 UTC | 2019-07-17 10:13 UTC | 16 h | resolved |
| [App Platform Transcription Impairment](https://rewindex.com/company/bandwidth/incidents/tytk6rvyhlsv.md) | major | 2019-07-23 14:19 UTC | 2019-07-23 16:16 UTC | 1.9 h | resolved |
| [Bandwidth Local Market Impairment- Lata 492- Baton Rouge, LA](https://rewindex.com/company/bandwidth/incidents/g44j7n0y130v.md) | major | 2019-07-26 06:13 UTC | 2019-07-26 11:02 UTC | 4.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [9-1-1 call routing issue on legacy ATL Data Center](https://rewindex.com/company/bandwidth/incidents/v06rbyv5k3gw.md) | major | 2019-07-01 17:07 UTC | 2019-07-01 22:07 UTC | 5.0 h | resolved |
| [Bandwidth Local Market Impairment - 928 - Charlottesville, VA](https://rewindex.com/company/bandwidth/incidents/ht79sq1rzgpn.md) | critical | 2019-07-03 00:06 UTC | 2019-07-04 02:58 UTC | 27 h | resolved |
| [Bandwidth Local Market Impairment - 244 - Roanoke VA](https://rewindex.com/company/bandwidth/incidents/h83r5sm5hcxx.md) | major | 2019-07-03 23:24 UTC | 2019-07-05 01:06 UTC | 26 h | resolved |
| [Bandwidth Local Market Impairment - 250 - Lynchburg, VA](https://rewindex.com/company/bandwidth/incidents/6pwcfh40k04r.md) | critical | 2019-07-03 23:26 UTC | 2019-07-05 01:02 UTC | 26 h | resolved |
| [Industry wide porting issue](https://rewindex.com/company/bandwidth/incidents/16950xc58nkw.md) | major | 2019-07-06 16:47 UTC | 2019-07-06 18:18 UTC | 1.5 h | resolved |
| [MMS Delays](https://rewindex.com/company/bandwidth/incidents/w5l214pns0b1.md) | minor | 2019-07-08 23:47 UTC | 2019-07-09 03:53 UTC | 4.1 h | resolved |
| [Industry: Toll Free Messaging Incident](https://rewindex.com/company/bandwidth/incidents/j2g317b0c5c3.md) | critical | 2019-07-11 22:31 UTC | 2019-07-12 00:30 UTC | 2.0 h | resolved |
| [9-1-1 Routing Issue](https://rewindex.com/company/bandwidth/incidents/z49c1l058z32.md) | major | 2019-07-12 16:38 UTC | 2019-07-12 19:11 UTC | 2.5 h | resolved |
| [Industry Vendor HTTP MMS Delays](https://rewindex.com/company/bandwidth/incidents/lt31mfgkqbq7.md) | major | 2019-07-12 19:41 UTC | 2019-07-12 23:46 UTC | 4.1 h | resolved |
| [Bandwidth Local Market Impairment - 244 - Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/myvqrzm43ktp.md) | none | 2019-07-12 22:34 UTC | 2019-07-14 09:55 UTC | 35 h | resolved |
| [Bandwidth Local Market Impairment -626- St Cloud, MN](https://rewindex.com/company/bandwidth/incidents/w0pct8y4txv1.md) | none | 2019-07-13 08:42 UTC | 2019-07-13 22:08 UTC | 13 h | resolved |
| [Bandwidth Local Market Impairment - 124 - Burlington, VT](https://rewindex.com/company/bandwidth/incidents/8tbjlblhy9n8.md) | critical | 2019-07-15 19:59 UTC | 2019-07-16 00:31 UTC | 4.5 h | resolved |
| [Bandwidth Local Market Impairment - 244 -  Roanoke, VA](https://rewindex.com/company/bandwidth/incidents/7fxznf7wmzhv.md) | major | 2019-07-16 17:48 UTC | 2019-07-17 10:13 UTC | 16 h | resolved |
| [Bandwidth Local Market Impairment- LATA 956 (Johnson City, TN)](https://rewindex.com/company/bandwidth/incidents/lj9yvvysz2nn.md) | critical | 2019-07-18 05:07 UTC | 2019-07-19 01:55 UTC | 21 h | resolved |
| [Bandwidth Local Market Impairment - 244 - Norton, VA\|Roanoke, VA\|Staunton, VA](https://rewindex.com/company/bandwidth/incidents/rhbhnt0sp3wn.md) | critical | 2019-07-22 05:34 UTC | 2019-07-22 17:55 UTC | 12 h | resolved |
| [Industry Inbound Messaging Delays](https://rewindex.com/company/bandwidth/incidents/29tk6736ttgt.md) | minor | 2019-07-22 18:38 UTC | 2019-07-22 19:41 UTC | 1.1 h | resolved |
| [Industry: Porting Activation Delays](https://rewindex.com/company/bandwidth/incidents/zy3v4q1ypbbs.md) | none | 2019-07-22 20:53 UTC | 2019-07-22 20:53 UTC | 0 min | resolved |
| [App Platform Transcription Impairment](https://rewindex.com/company/bandwidth/incidents/tytk6rvyhlsv.md) | major | 2019-07-23 14:19 UTC | 2019-07-23 16:16 UTC | 1.9 h | resolved |
| [Outbound MMS Delays](https://rewindex.com/company/bandwidth/incidents/n0v78p08g5q8.md) | minor | 2019-07-25 17:33 UTC | 2019-07-25 21:40 UTC | 4.1 h | resolved |
| [Bandwidth Local Market Impairment- Lata 492- Baton Rouge, LA](https://rewindex.com/company/bandwidth/incidents/g44j7n0y130v.md) | major | 2019-07-26 06:13 UTC | 2019-07-26 11:02 UTC | 4.8 h | resolved |
| [Order Notification Delays](https://rewindex.com/company/bandwidth/incidents/mnd7nlwsw29m.md) | minor | 2019-07-26 15:06 UTC | 2019-07-26 20:50 UTC | 5.7 h | resolved |
| [Bandwidth Local Market Impairment - 636 - Fargo, ND](https://rewindex.com/company/bandwidth/incidents/8g10x06bf9wp.md) | critical | 2019-07-29 06:29 UTC | 2019-07-29 10:26 UTC | 4.0 h | resolved |
| [Industry Incident: MMS Delivery Delays](https://rewindex.com/company/bandwidth/incidents/01238mxkwptf.md) | minor | 2019-07-30 02:22 UTC | 2019-07-30 05:01 UTC | 2.6 h | resolved |
| [Messaging Industry Incident](https://rewindex.com/company/bandwidth/incidents/rhx1hgmbs1s5.md) | minor | 2019-07-31 16:07 UTC | 2019-07-31 19:16 UTC | 3.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/2qtc9t4dz7wx.md) | maintenance | 2019-07-09 04:01 UTC | 2019-07-09 05:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/wctl6s4jc5lc.md) | maintenance | 2019-07-09 05:00 UTC | 2019-07-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/s0xr9kjp2yqg.md) | maintenance | 2019-07-09 05:00 UTC | 2019-07-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2zg2mcnz3r38.md) | maintenance | 2019-07-09 14:00 UTC | 2019-07-09 18:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Urgent HTTP SMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/9qbzjqybmzbz.md) | maintenance | 2019-07-10 04:00 UTC | 2019-07-10 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/tb9m49tzh6pc.md) | maintenance | 2019-07-10 05:00 UTC | 2019-07-10 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/kkckw4rqrfzk.md) | maintenance | 2019-07-10 06:01 UTC | 2019-07-10 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/w5kll5x48r59.md) | maintenance | 2019-07-11 02:00 UTC | 2019-07-11 11:01 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 624 - Duluth, MN](https://rewindex.com/company/bandwidth/incidents/qdfhn4rpjw1b.md) | maintenance | 2019-07-11 05:00 UTC | 2019-07-11 11:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/f1dnwz7ddnnx.md) | maintenance | 2019-07-12 02:00 UTC | 2019-07-12 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] My.Bandwidth Portal Maintenance](https://rewindex.com/company/bandwidth/incidents/gy4mcv3qvpj0.md) | maintenance | 2019-07-12 04:00 UTC | 2019-07-12 05:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/wkn9s4p4zf2c.md) | maintenance | 2019-07-12 04:00 UTC | 2019-07-12 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/zr31z56w42lj.md) | maintenance | 2019-07-12 05:00 UTC | 2019-07-12 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 923 - Mansfield, OH](https://rewindex.com/company/bandwidth/incidents/h5cfw9rpzm3l.md) | maintenance | 2019-07-12 05:01 UTC | 2019-07-12 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - Multiple Markets](https://rewindex.com/company/bandwidth/incidents/ccvrmhykt27h.md) | maintenance | 2019-07-14 12:00 UTC | 2019-07-14 18:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/q51dmpgcblw0.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - DFW](https://rewindex.com/company/bandwidth/incidents/00hzf4lq6cdd.md) | maintenance | 2019-07-16 04:00 UTC | 2019-07-16 05:30 UTC | 1.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/2yw3mpt9rbx8.md) | maintenance | 2019-07-16 06:01 UTC | 2019-07-16 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/r1sfg5nfxm8r.md) | maintenance | 2019-07-17 06:00 UTC | 2019-07-17 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Urgent MMS Messaging Maintenance - DFW & LAX](https://rewindex.com/company/bandwidth/incidents/zlylbb7lvqwh.md) | maintenance | 2019-07-18 04:00 UTC | 2019-07-18 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/sz21j53fy321.md) | maintenance | 2019-07-18 06:00 UTC | 2019-07-18 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/kfpqtvmh3nyy.md) | maintenance | 2019-07-19 02:01 UTC | 2019-07-19 11:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 740 - San Luis Obispo, CA](https://rewindex.com/company/bandwidth/incidents/19v8j3mgdyps.md) | maintenance | 2019-07-19 07:30 UTC | 2019-07-19 10:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/hnlxlfv0qy70.md) | maintenance | 2019-07-22 06:00 UTC | 2019-07-22 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/0lr5s1bqj101.md) | maintenance | 2019-07-22 07:00 UTC | 2019-07-22 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] SMS Messaging Maintenance - LAX](https://rewindex.com/company/bandwidth/incidents/hpvrxs4wqyz0.md) | maintenance | 2019-07-23 04:00 UTC | 2019-07-23 06:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 250 - Lynchburg, VA](https://rewindex.com/company/bandwidth/incidents/93x5l3dsb0qb.md) | maintenance | 2019-07-23 04:00 UTC | 2019-07-23 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/823gl02xy0cj.md) | maintenance | 2019-07-23 06:00 UTC | 2019-07-23 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 250 - Lynchburg, VA](https://rewindex.com/company/bandwidth/incidents/gxhgdh37nxpl.md) | maintenance | 2019-07-24 04:00 UTC | 2019-07-24 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/z1hn0vv7fwh4.md) | maintenance | 2019-07-24 06:00 UTC | 2019-07-24 10:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 344 - Saginaw, MI](https://rewindex.com/company/bandwidth/incidents/hb89db7vm6vf.md) | maintenance | 2019-07-25 05:00 UTC | 2019-07-25 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/k59q9d9b08nc.md) | maintenance | 2019-07-25 05:30 UTC | 2019-07-25 07:01 UTC | 1.5 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/v2h20ryv6wjl.md) | maintenance | 2019-07-25 06:00 UTC | 2019-07-25 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 636 - Fargo, ND](https://rewindex.com/company/bandwidth/incidents/64tw99g5rhrc.md) | maintenance | 2019-07-28 12:00 UTC | 2019-07-28 18:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Local Market Maintenance - 250 - Lynchburg, VA](https://rewindex.com/company/bandwidth/incidents/kyntgbb2xhf9.md) | maintenance | 2019-07-30 04:00 UTC | 2019-07-30 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - SMS](https://rewindex.com/company/bandwidth/incidents/h5n73c1vm4pj.md) | maintenance | 2019-07-30 06:00 UTC | 2019-07-30 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Messaging Maintenance - Toll Free SMS](https://rewindex.com/company/bandwidth/incidents/ly94rlp74rr7.md) | maintenance | 2019-07-31 06:00 UTC | 2019-07-31 10:00 UTC | 4.0 h | resolved |

## Cite this

Bandwidth posted 24 status incidents in July 2019 (15 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/bandwidth/2019/07
- Citation: Bandwidth, “Bandwidth in July 2019” (2019-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/bandwidth/2019/07 (CC BY 4.0).
- Markdown link: `[Bandwidth: Bandwidth in July 2019 (2019-07-01)](https://rewindex.com/company/bandwidth/2019/07)`


---
Canonical: https://rewindex.com/company/bandwidth/2019/07 · Markdown: https://rewindex.com/company/bandwidth/2019/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:32:03.955Z