# Axiom: Elevated errors from queries

> Axiom status incident “Elevated errors from queries” on 2026-10-27: impact major (vendor’s label), 2.8 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/axiom/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP
Last updated: 2026-10-30T01:25:53Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-27 15:15 UTC · Resolved: 2026-10-27 18:02 UTC · Duration: 2.8 h
- Updates: 5 · Affected components: Alerting, Querying
- [Vendor status page: https://status.axiom.co/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP](https://status.axiom.co/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP)
- [Company: Axiom](https://rewindex.com/company/axiom.md)

## Timeline of updates

- **investigating** 2026-10-27 15:25 UTC: We're investigating elevated error rates from querying in our US region.
- **identified** 2026-10-27 16:18 UTC: We have identified the problem and are deploying a fix.
- **identified** 2026-10-27 16:35 UTC: While the query error rate has been nominal for a while, we're seeing second-order effects that manifest as delays with monitors.
- **monitoring** 2026-10-27 17:47 UTC: All queues have cleared, we continue monitoring to ensure system stability.
- **resolved** 2026-10-27 18:02 UTC: Monitors are now processing in real time, no visible delays.

## Rewindex changes for this incident

- 2026-10-27 15:15 UTC: [Major incident: Elevated errors from queries](https://rewindex.com/change/iae9d23b0aa6ca8.md)
- 2026-10-27 16:33 UTC: [Incident updated: Elevated errors from queries](https://rewindex.com/change/r87589e0813cbdc.md)
- 2026-10-27 17:23 UTC: [Incident updated: Elevated errors from queries](https://rewindex.com/change/r3f04edfd1974ed.md)
- 2026-10-27 17:53 UTC: [Incident updated: Elevated errors from queries](https://rewindex.com/change/r14f0b31946e91a.md)
- 2026-10-27 18:03 UTC: [Incident updated: Elevated errors from queries](https://rewindex.com/change/rbfc65fa722c50c.md)
- 2026-10-29 14:33 UTC: [Incident silently edited: Elevated errors from queries](https://rewindex.com/change/r6a9c2d55bbb652.md)


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Canonical: https://rewindex.com/company/axiom/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP · Markdown: https://rewindex.com/company/axiom/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP.md · JSON: https://rewindex.com/api/v1/companies/axiom/incidents/01M5Z1B6VTHK3VE22D6J0PFGMP · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-30T01:25:53.029Z