# Auth0: Tenant Logs Service Impacted on EU-2 Public Cloud

> Auth0 status incident “Tenant Logs Service Impacted on EU-2 Public Cloud” on 2026-08-25: impact minor (vendor’s label), 37 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/auth0/incidents/l0755b4xh51f
Last updated: 2026-09-22T00:37:09Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-25 07:21 UTC · Resolved: 2026-08-25 07:58 UTC · Duration: 37 min
- Updates: 4 · Affected components: EU-2 Authentication, EU-2 Machine to Machine
- [Vendor status page: https://status.auth0.com/incidents/l0755b4xh51f](https://status.auth0.com/incidents/l0755b4xh51f)
- [Company: Auth0](https://rewindex.com/company/auth0.md)

## Timeline of updates

- **investigating** 2026-08-25 07:21 UTC: We're investigating an issue that impacted the Tenant Log Streaming service on the EU-2 Public Cloud environment. Customers may not be able to access their log data through the streaming service.
- **monitoring** 2026-08-25 07:42 UTC: We've mitigated the issue by performing a restart on the affected Tenant Log Streaming service in the EU-2 Public Cloud environment. Customers should observe service functionality returning. We're monitoring the environment to ensure stability.
- **resolved** 2026-08-25 07:58 UTC: After monitoring the environment, we confirm that the issue remains mitigated, and we're considering this incident as resolved. We apologize for the impact that this event has caused on your users. A Root Cause Analysis detailing this event will be shared within 21 business days.
- **postmortem** 2026-09-22 00:37 UTC: A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/2026-08-14\_-\_Tenant\_Logs\_Service\_Disruption\_on\_Multiple\_Environments.pdf (https://cdn.auth0.com/blog/2026-08-14\_-\_Tenant\_Logs\_Service\_Disruption\_on\_Multiple\_Environments.pdf)

## Cite this

Status incident (vendor impact label: minor) posted by Auth0, started 2026-08-25 07:21 UTC, resolved after 37 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/auth0/incidents/l0755b4xh51f
- Citation: Auth0, “Tenant Logs Service Impacted on EU-2 Public Cloud” (2026-08-25 07:21 UTC). Archived by Rewindex: https://rewindex.com/company/auth0/incidents/l0755b4xh51f (CC BY 4.0).
- Markdown link: `[Auth0: Tenant Logs Service Impacted on EU-2 Public Cloud (2026-08-25)](https://rewindex.com/company/auth0/incidents/l0755b4xh51f)`


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Canonical: https://rewindex.com/company/auth0/incidents/l0755b4xh51f · Markdown: https://rewindex.com/company/auth0/incidents/l0755b4xh51f.md · JSON: https://rewindex.com/api/v1/companies/auth0/incidents/l0755b4xh51f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:19:07.907Z