# Attio: Platform avaliblity issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-08 17:05 UTC · Resolved: 2026-09-08 18:42 UTC · Duration: 1.6 h
- Updates: 4 · Affected components: Attio Cloud, Attio Cloud, Attio Web Client, Attio Web Client
- [Vendor status page: https://status.attio.com/incidents/01M20ZQKRWNBG4NP7KNP3GM69E](https://status.attio.com/incidents/01M20ZQKRWNBG4NP7KNP3GM69E)
- [Company: Attio](https://rewindex.com/company/attio.md)

## Summary

Attio reported intermittent platform availability issues with major impact, starting at 2026-09-08 17:05 UTC and resolved at 2026-09-08 18:42 UTC; the reported duration was 1 h 36 min. The team deployed a fix and monitored the system, but did not state a root cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-08 17:05 UTC: We're investigating reports of intimitent platform availability issues. We are currently investigating the root cause and our team is working to resolve the issue as quickly as possible.
- **monitoring** 2026-09-08 17:24 UTC: Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
- **monitoring** 2026-09-08 17:37 UTC: The identified issue has now been resolved. Our team has deployed a fix for the issue and are currently monitoring the system to ensure the issue is resolved.
- **resolved** 2026-09-08 18:42 UTC: The issue has now been resolved. We’re sorry for any inconvenience caused.

## Rewindex changes for this incident

- 2026-09-08 17:05 UTC: [Major incident: Platform avaliblity issues](https://rewindex.com/change/ib1b1e2c0f69192.md)


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Canonical: https://rewindex.com/company/attio/incidents/01M20ZQKRWNBG4NP7KNP3GM69E · Markdown: https://rewindex.com/company/attio/incidents/01M20ZQKRWNBG4NP7KNP3GM69E.md · JSON: https://rewindex.com/api/v1/companies/attio/incidents/01M20ZQKRWNBG4NP7KNP3GM69E · Generated 2026-10-18T13:53:26.409Z