# Atlassian Loom: Confluence, Jira Mobile and Forge users may experience authentication issues

> Atlassian Loom status incident “Confluence, Jira Mobile and Forge users may experience authentication issues” on 2026-02-03: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh
Last updated: 2026-02-03T10:50:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-03 10:50 UTC · Resolved: 2026-02-03 10:50 UTC · Duration: 0 min
- Updates: 3 · Affected components: Authentication, Loom AI, Recording, Viewing
- [Vendor status page: https://loom.status.atlassian.com/incidents/66j7y86z8mfh](https://loom.status.atlassian.com/incidents/66j7y86z8mfh)
- [Company: Atlassian Loom](https://rewindex.com/company/atlassian-loom.md)

## Timeline of updates

- **investigating** 2026-02-03 10:19 UTC: Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
- **investigating** 2026-02-03 10:24 UTC: Customers utilizing Confluence and Jira Mobile may experience disruptions in OAuth authentication flows. Forge installations and invocations might also be disrupted. Our team is actively investigating the same and we shall keep you informed of the progress within next 60 mins or sooner.
- **resolved** 2026-02-03 10:50 UTC: Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

## Cite this

Status incident (vendor impact label: minor) posted by Atlassian Loom, started 2026-02-03 10:50 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh
- Citation: Atlassian Loom, “Confluence, Jira Mobile and Forge users may experience authentication issues” (2026-02-03 10:50 UTC). Archived by Rewindex: https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh (CC BY 4.0).
- Markdown link: `[Atlassian Loom: Confluence, Jira Mobile and Forge users may experience authentication issues (2026-02-03)](https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh)`


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Canonical: https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh · Markdown: https://rewindex.com/company/atlassian-loom/incidents/66j7y86z8mfh.md · JSON: https://rewindex.com/api/v1/companies/atlassian-loom/incidents/66j7y86z8mfh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:31:37.570Z