# Atlassian Loom: Degraded performance of Loom app

> Atlassian Loom status incident “Degraded performance of Loom app” on 2026-04-29: impact minor (vendor’s label), 0 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn
Last updated: 2026-04-29T07:50:31Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-29 07:50 UTC · Resolved: 2026-04-29 07:50 UTC · Duration: 0 min
- Updates: 2 · Affected components: Authentication, Loom AI, Recording, Viewing
- [Vendor status page: https://loom.status.atlassian.com/incidents/2dqjwcbmrhhn](https://loom.status.atlassian.com/incidents/2dqjwcbmrhhn)
- [Company: Atlassian Loom](https://rewindex.com/company/atlassian-loom.md)

## Timeline of updates

- **investigating** 2026-04-29 07:00 UTC: We are investigating degraded performance issues affecting Loom's core functionalities - authentication, recording, viewing and editing looms. We will provide more details within the next hour.
- **resolved** 2026-04-29 07:50 UTC: The Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.

## Cite this

Status incident (vendor impact label: minor) posted by Atlassian Loom, started 2026-04-29 07:50 UTC, resolved after 0 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn
- Citation: Atlassian Loom, “Degraded performance of Loom app” (2026-04-29 07:50 UTC). Archived by Rewindex: https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn (CC BY 4.0).
- Markdown link: `[Atlassian Loom: Degraded performance of Loom app (2026-04-29)](https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn)`


---
Canonical: https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn · Markdown: https://rewindex.com/company/atlassian-loom/incidents/2dqjwcbmrhhn.md · JSON: https://rewindex.com/api/v1/companies/atlassian-loom/incidents/2dqjwcbmrhhn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:00.830Z