# Astronomer: Organization Dashboards are failing to load with Invalid kid parameter error

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-19 09:37 UTC · Resolved: 2026-10-19 11:00 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: Dashboards and Analytics
- [Vendor status page: https://status.astronomer.io/incidents/01M59RB6D3SW2MK83XPPGBT114](https://status.astronomer.io/incidents/01M59RB6D3SW2MK83XPPGBT114)
- [Company: Astronomer](https://rewindex.com/company/astronomer.md)

## Summary

Astronomer reported a major incident: Organization Dashboards were failing to load with an “Invalid kid parameter” error, preventing customers from loading them. It started at 2026-10-19 09:37 UTC and was still open when archived, open for 0 min at the last update; Astronomer was investigating, with no cause or fix stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-19 09:37 UTC: We are currently investigating this issue. We will keep this page updated as we have more information.
- **identified** 2026-10-19 10:28 UTC: We have identified the source of the issue and are actively working on a fix. We’ll share further updates as we make progress.
- **resolved** 2026-10-19 11:00 UTC: The issue has been resolved, and the Organization Dashboards are now working as expected.

## Rewindex changes for this incident

- 2026-10-19 09:37 UTC: [Major incident: Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/change/icff23ccfa028fa.md)
- 2026-10-19 10:33 UTC: [Incident updated: Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/change/r60cf893d58a39f.md)
- 2026-10-19 11:03 UTC: [Incident updated: Organization Dashboards are failing to load with Invalid kid parameter error](https://rewindex.com/change/r29aa6be0de69fe.md)


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Canonical: https://rewindex.com/company/astronomer/incidents/01M59RB6D3SW2MK83XPPGBT114 · Markdown: https://rewindex.com/company/astronomer/incidents/01M59RB6D3SW2MK83XPPGBT114.md · JSON: https://rewindex.com/api/v1/companies/astronomer/incidents/01M59RB6D3SW2MK83XPPGBT114 · Generated 2026-10-19T23:36:46.482Z