# Astronomer: Tasks getting stuck in the queued state and failing

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-10-01 22:40 UTC · Resolved: 2026-10-01 23:47 UTC · Duration: 1.1 h
- Updates: 2 · Affected components: Scheduling and Running DAGs and Tasks
- [Vendor status page: https://status.astronomer.io/incidents/01M3WT0XXCDDNQG63T7PA89QV0](https://status.astronomer.io/incidents/01M3WT0XXCDDNQG63T7PA89QV0)
- [Company: Astronomer](https://rewindex.com/company/astronomer.md)

## Summary

Astronomer reported a critical incident involving tasks stuck queued or failing on several hosted deployments, initially citing worker autoscaler scaling issues. It started at 2026-10-01 22:40 UTC and was resolved at 2026-10-01 23:47 UTC, lasting 1 h 7 min; the final update called it a false alert and said multiple deployments were not affected. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-01 22:40 UTC: We have identified several hosted deployments where tasks are getting stuck in the queued state and failing. This is happening the worker autoscaler is having issues with scaling up workers to run tasks. We are investigating the cause of this.
- **resolved** 2026-10-01 23:47 UTC: Our development team has concluded that this was a false alert. It is not affecting multiple deployments.

## Rewindex changes for this incident

- 2026-10-01 22:40 UTC: [Critical incident: Tasks getting stuck in the queued state and failing](https://rewindex.com/change/icfe14e51b839b1.md)


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Canonical: https://rewindex.com/company/astronomer/incidents/01M3WT0XXCDDNQG63T7PA89QV0 · Markdown: https://rewindex.com/company/astronomer/incidents/01M3WT0XXCDDNQG63T7PA89QV0.md · JSON: https://rewindex.com/api/v1/companies/astronomer/incidents/01M3WT0XXCDDNQG63T7PA89QV0 · Generated 2026-10-18T11:46:17.967Z