# AssemblyAI: Degraded Async Transcription Performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-09 21:33 UTC · Resolved: 2026-04-09 21:49 UTC · Duration: 15 min
- Updates: 3 · Affected components: APIs - Asynchronous API, Asynchronous API, AWS Cloud - Transcription Queue, Transcription Queue
- [Vendor status page: https://stspg.io/snvdj7k3t1mv](https://stspg.io/snvdj7k3t1mv)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Summary

AssemblyAI reported a major async transcription degradation from 2026-04-09 21:33 UTC to 2026-04-09 21:49 UTC, lasting 15 min. Some customers experienced increased processing times or throttled requests; AssemblyAI addressed a capacity constraint, cleared the transcription queue, and confirmed normal operation. _(machine-written, sol)_
## Timeline of updates

- **identified** 2026-04-09 21:33 UTC: We are currently experiencing degraded async transcription performance. Some customers may see increased processing times or throttled requests. Our engineering team has identified the issue and is actively working to restore full capacity. We will continue to provide updates as more information becomes available.
- **monitoring** 2026-04-09 21:40 UTC: The capacity constraint has been addressed and the transcription queue is actively clearing. Processing times should return to normal within the next few minutes. We are continuing to monitor to ensure stability.
- **resolved** 2026-04-09 21:49 UTC: The issue affecting async transcription processing has been fully resolved. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.

## Rewindex changes for this incident

- 2026-04-09 21:33 UTC: [Major incident: Degraded Async Transcription Performance](https://rewindex.com/change/id9650d50f6f740.md)


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Canonical: https://rewindex.com/company/assemblyai/incidents/rgld1xccjfcy · Markdown: https://rewindex.com/company/assemblyai/incidents/rgld1xccjfcy.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/rgld1xccjfcy · Generated 2026-10-18T11:28:09.159Z