# AssemblyAI: Account balances not updating to reflect recent payments

> AssemblyAI status incident “Account balances not updating to reflect recent payments” on 2024-04-11: impact minor (vendor’s label), 7.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh
Last updated: 2024-04-12T00:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-11 16:59 UTC · Resolved: 2024-04-12 00:21 UTC · Duration: 7.4 h
- Updates: 1
- [Vendor status page: https://status.assemblyai.com/incidents/js4fd8dz4kbh](https://status.assemblyai.com/incidents/js4fd8dz4kbh)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **resolved** 2024-04-12 00:21 UTC: This issue affecting the application of some payment amounts has been resolved and payments are now being successfully processed and applied to all accounts.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2024-04-11 16:59 UTC, resolved after 7.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh
- Citation: AssemblyAI, “Account balances not updating to reflect recent payments” (2024-04-11 16:59 UTC). Archived by Rewindex: https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh (CC BY 4.0).
- Markdown link: `[AssemblyAI: Account balances not updating to reflect recent payments (2024-04-11)](https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh)`


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Canonical: https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh · Markdown: https://rewindex.com/company/assemblyai/incidents/js4fd8dz4kbh.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/js4fd8dz4kbh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:24:19.552Z