# AssemblyAI: Real-time STT: 502 errors related to change to temporary tokens

> AssemblyAI status incident “Real-time STT: 502 errors related to change to temporary tokens” on 2026-10-28: impact minor (vendor’s label), 33 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm
Last updated: 2026-10-28T19:24:13Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-28 18:21 UTC · Resolved: 2026-10-28 18:53 UTC · Duration: 33 min
- Updates: 3 · Affected components: APIs - Streaming API, Streaming API
- [Vendor status page: https://status.assemblyai.com/incidents/d077y9qn9jwm](https://status.assemblyai.com/incidents/d077y9qn9jwm)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **identified** 2026-10-28 18:11 UTC: We have identified an issue with a recent change to temporary tokens that is causing some Real-time STT sessions that use temp tokens to fail with a 502 error. Our team is actively working to roll back this change.
- **monitoring** 2026-10-28 18:21 UTC: We have completed the rollback and are now seeing a reduction of 502 errors. We will continue to monitor traffic to ensure that error rates continue to return to the normal range.
- **resolved** 2026-10-28 18:53 UTC: We have continued to see good performance after the rollback and are now marking this issue as resolved.

## Rewindex changes for this incident

- 2026-10-28 19:24 UTC: [Incident updated: Real-time STT: 502 errors related to change to temporary tokens](https://rewindex.com/change/ref17002cd1bfb7.md)

## Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-10-28 18:21 UTC, resolved after 33 min, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm
- Citation: AssemblyAI, “Real-time STT: 502 errors related to change to temporary tokens” (2026-10-28 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm (CC BY 4.0).
- Markdown link: `[AssemblyAI: Real-time STT: 502 errors related to change to temporary tokens (2026-10-28)](https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm)`


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Canonical: https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm · Markdown: https://rewindex.com/company/assemblyai/incidents/d077y9qn9jwm.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/d077y9qn9jwm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:05:27.162Z