# AssemblyAI: Increased turnaround times for Async Universal-3 model

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-28 17:27 UTC · Resolved: 2026-09-28 17:58 UTC · Duration: 31 min
- Updates: 4 · Affected components: APIs - Asynchronous API, Asynchronous API
- [Vendor status page: https://stspg.io/dmjg9jt8x4dy](https://stspg.io/dmjg9jt8x4dy)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **identified** 2026-09-28 17:27 UTC: We are currently experiencing issues that are resulting in longer-than-usual processing times for Async STT requests using our Universal-3 models. We are working to resolve this issue as quickly as possible and will provide further updates as soon as we can.
- **identified** 2026-09-28 17:38 UTC: We are still working to fully resolve the issue, but we are seeing improvement in turnaround times for the Universal-3 Pro models.
- **monitoring** 2026-09-28 17:44 UTC: We have continued to work to resolve this issue and are now seeing processing times return to the normal ranges, but we are continuing to monitor to ensure good performance.
- **resolved** 2026-09-28 17:58 UTC: Processing times have continued to be in the normal range, so we are now marking this issue as resolved.


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Canonical: https://rewindex.com/company/assemblyai/incidents/9g4nn987czlk · Markdown: https://rewindex.com/company/assemblyai/incidents/9g4nn987czlk.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/9g4nn987czlk · Generated 2026-10-19T23:36:52.361Z