# AssemblyAI: Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription

> AssemblyAI status incident “Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription” on 2026-08-18: impact minor (vendor’s label), 38 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/assemblyai/incidents/76zybvk17858
Last updated: 2026-08-18T20:12:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-18 19:34 UTC · Resolved: 2026-08-18 20:12 UTC · Duration: 38 min
- Updates: 4 · Affected components: APIs - Asynchronous API, Asynchronous API
- [Vendor status page: https://stspg.io/thmm9qms30cb](https://stspg.io/thmm9qms30cb)
- [Company: AssemblyAI](https://rewindex.com/company/assemblyai.md)

## Timeline of updates

- **investigating** 2026-08-18 19:34 UTC: We're currently seeing longer than usual processing times for asynchronous transcription requests using Universal-3 Pro and Universal-3.5 Pro. Requests are being accepted and are completing, but time to completion is elevated while our queues work through a backlog.
- **identified** 2026-08-18 19:46 UTC: We have identified the cause of the elevated processing times affecting pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro. Our engineering team has addressed a capacity constraint and is working to restore full capacity. Processing times will remain elevated while the backlog clears, and some customers may see requests queued or throttled. We will continue to provide updates as more information becomes available.
- **monitoring** 2026-08-18 19:55 UTC: Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro are returning to normal ranges and the backlog has largely cleared. We are continuing to monitor to ensure stability.
- **resolved** 2026-08-18 20:12 UTC: This incident has been resolved. Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro have returned to normal ranges and the backlog has cleared.

## Cite this

Status incident (vendor impact label: minor) posted by AssemblyAI, started 2026-08-18 19:34 UTC, resolved after 38 min, 4 update(s).

- Canonical URL: https://rewindex.com/company/assemblyai/incidents/76zybvk17858
- Citation: AssemblyAI, “Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription” (2026-08-18 19:34 UTC). Archived by Rewindex: https://rewindex.com/company/assemblyai/incidents/76zybvk17858 (CC BY 4.0).
- Markdown link: `[AssemblyAI: Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription (2026-08-18)](https://rewindex.com/company/assemblyai/incidents/76zybvk17858)`


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Canonical: https://rewindex.com/company/assemblyai/incidents/76zybvk17858 · Markdown: https://rewindex.com/company/assemblyai/incidents/76zybvk17858.md · JSON: https://rewindex.com/api/v1/companies/assemblyai/incidents/76zybvk17858 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:54:31.416Z